Handle and resolve daily tickets in Jira Service Management, providing technical support via Service Desk and Slack.
Conduct onboarding and offboarding, managing user accounts, equipment, and access to corporate systems.
Maintain knowledge base, monitor equipment, and participate in strategic IT projects with a focus on customer service.
Plata Card is a fintech company focused on innovative financial solutions. They have a supportive, high-tech team that values creativity and open communication, with offices in Georgia, Serbia, and Kazakhstan.
Own internal IT, security, and compliance strategy across the organization.
Lead the migration from MSP to an in-house IT function and manage a SecOps team.
Drive enterprise incident response, business continuity, and disaster recovery planning.
Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and on Fortune's Best Small Workplaces list.
Architect and own identity infrastructure including Okta, Google Workspace, and SaaS integrations.
Automate onboarding/offboarding, access controls, and license governance across the IT stack.
Manage macOS endpoint management end-to-end with zero-touch provisioning and MDM.
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many fast-growing AI companies.
Own tier 1-2 support across hardware, software, SaaS apps, and remote connectivity with a customer-service-first mindset.
Execute employee lifecycle workflows (onboarding, offboarding, role changes) and improve through automation and process refinement.
Administer identity and access management, maintain device fleet health via MDM, and support SOC 2, ISO, and HIPAA compliance.
We help teams send automated communications using real-time behavioral data. Over 9,000 companies use our platform, and we operate as a fully remote, globally distributed team.
Configure DHS OCIO Enterprise Mobility Management solutions (VMware Workspace ONE, Intune, JAMF) and deploy mobile archive apps.
Develop test plans, support documentation, and on-boarding/off-boarding processes for mobile archiving.
Resolve escalated issues, perform analysis, and implement corrective solutions while coordinating with vendors and teams.
Peraton is a next-generation national security company that drives missions of consequence across land, sea, space, air, and cyberspace. As the world's leading mission capability integrator and transformative enterprise IT provider, the company supports every branch of the U.S. armed forces and essential government agencies.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Manage the complete corporate hardware lifecycle, including procurement, configuration, inventory, and shipping.
Support employee onboarding and offboarding by managing accounts, permissions, and equipment allocation.
Provide day-to-day helpdesk support, troubleshoot technical issues, and manage business application subscriptions and security initiatives.
The partner company is a fast-growing international technology organization with a diverse technology ecosystem. It has a fully remote team and emphasizes mentorship and professional growth.
Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
Run IT onboarding and offboarding including account setup, device provisioning, and access control.
Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.
Manage device inventory and ensure smooth procurement and deployment for employees in Colombia.
Respond to IT support tickets and contribute to proactive maintenance and workflow improvements.
Provide IT onboarding training and handle employee termination processes with attention to audit and security.
Sezzle is a fintech company that revolutionizes shopping with interest-free installment plans, merging cutting-edge technology with seamless payment solutions. The company fosters an innovative and dynamic team culture, building a future focused on transforming the shopping experience for consumers and merchants.