Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Own our Atlassian architecture and governance, setting direction for multi-instance Cloud environment.
Own our HIPAA/BAA compliance posture and licensing strategy in partnership with procurement.
Partner with senior stakeholders to redesign how teams work, using AI to drive smarter platform design.
HealthEdge is a healthcare technology company that provides software solutions for health plans, consolidating its Atlassian products across a post-merger portfolio. The company focuses on platform architecture and AI-driven innovation, with a culture that values iterative delivery and hands-on leadership.
Provide post-go-live consulting and administrative support for multiple clients.
Configure enhancements for live applications including business process, taxonomy, and security.
Create reports and dashboards to support client needs.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies accelerate therapy delivery. As one of the fastest-growing SaaS companies, it surpassed $3B in revenue and emphasizes values like doing the right thing and customer success.