Provide fast, effective customer support across chat, email, Slack, and video (24x7).
Troubleshoot integrations, APIs, and cloud infrastructure issues with clear, helpful solutions.
Proactively identify emerging trends, escalate crucial feedback, and improve documentation.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, the company has raised $31.8M in funding and is trusted by over 3,000 organizations across 75 countries.
Architect and manage BMS integration across colocation and Lambda-owned facilities, covering power, cooling, and environmental systems.
Own the DCIM platform strategy and roadmap, developing real-time dashboards and telemetry pipelines for facility monitoring.
Develop control strategies for liquid cooling systems supporting high-density GPU racks and lead incident response for facility events.
Lambda is a leader in AI cloud infrastructure serving tens of thousands of customers, from AI researchers to enterprises and hyperscalers. Founded in 2012 with 500+ employees and growing fast, the company is backed by investors including NVIDIA, Andra Capital, and ARK Invest, and its values are publicly available.
Serve as first point of contact for Fieldprint Platform support, triaging and resolving user requests.
Manage GitHub ticketing workflow and track team deliverables using tools like Microsoft Planner.
Support IT vendor and academic partners on back-end model integration and feature testing.
Field to Market is a nonprofit alliance focused on sustainable agriculture, working with members to measure and improve environmental outcomes. They are a small, collaborative team that values continuous improvement and supports early-career growth.
Manage the Jira support help desk and ensure SLAs are met.
Develop and maintain Python scripts for customer data import and export.
Triage customer issues by checking logs, running database queries, and performing root cause analysis.
Converge fuses cyber insurance, security, and technology to provide businesses with clear, confident cyber protection. Our team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.
Administer and optimize identity and access management systems, including SSO and automation.
Design and maintain automation workflows to streamline IT operations and eliminate repetitive tasks.
Monitor and optimize SaaS application usage to reduce costs and improve license utilization.
They are a remote-first technology organization that builds and optimizes IT systems for a globally distributed workforce. They have a collaborative and inclusive culture focused on growth and continuous improvement.