Support and enhance labor and capacity planning functions across a global network of fulfillment centers.
Analyze labor requirements, build planning tools, and optimize cost and SLA performance.
Collaborate with operations and cross-functional teams to align labor plans with merchant needs.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank, it is one of the fastest-growing tech companies headquartered in Chicago with a high-performance, transparent culture.
Lead multiple Team Leads overseeing credentialing operations, ensuring efficiency, accuracy, and compliance.
Own client health KPIs, drive performance metrics, and resolve escalations to ensure SLAs are met.
Partner with internal teams to optimize workflows, implement process improvements, and ensure business continuity.
CertifyOS builds the data infrastructure that powers modern healthcare by automating provider licensing and credentialing. Backed by leading investors, they have a high-ownership team focused on solving real infrastructure problems for millions of patients.
Perform mission-critical operational tasks for the Wayfinder team, including ship routing support and data product operations.
Assist the ocean science team with wrangling new data sources and improving internal tooling.
Manage time independently and make decisions in a remote, collaborative environment.
Sofar Ocean is a climate tech company that uses ocean data and insights to improve maritime operations and environmental understanding. They are a small, fast-moving team with a strong commitment to diversity and climate justice.
Own Thumbtack's vendor and outsourcing strategy for Service Operations, including sourcing decisions and make-versus-buy recommendations.
Design and optimize the governance model for vendor performance with SLA architecture and QBR structures.
Build the measurement framework for scaled delivery, ensuring quality, cost efficiency, and leading indicators for program health.
Thumbtack helps millions of people confidently care for their homes through personalized guidance, AI tools, and a best-in-class hiring experience. Backed by a community of 300,000 local service businesses, the company focuses on operational excellence and strategic enablement.
Coordinate assigned projects including planning, budgeting, and resource management.
Provide administrative support, scheduling, and data collection for project completion.
Manage communication and relationships with key stakeholders, composing and delivering reports.
Cincinnati Children's is a top-ranked children's hospital focused on improving child health through holistic care and research. They are a large employer recognized for innovation and excellence, with a culture that values teamwork and continuous improvement.
Supports daily payment operations including chargeback and PayPal dispute workflows, issue investigation, and seller-facing resolution across multiple processors and regions.
Conducts technical operations analytics in five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support.
Tracks payment costs by processor and region, monitors chargeback volumes and win rates, and performs data-quality checks to ensure consistency across systems.
FastSpring helps AI, SaaS, gaming, software, and digital product companies sell online globally by handling payment needs from checkout to taxes. Founded in 2005, it is a privately owned company headquartered in Santa Barbara with offices in multiple international locations and a network of over 2,500 sellers.
Lead business assessment and transition strategy for newly acquired home care businesses.
Drive organizational integration, talent evaluation, and operational change management.
Stabilize performance and create growth paths while building scalable transition playbooks.
Honor Technology aims to change how society cares for older adults by providing technology, tools, and services for in-home care. They own Home Instead, with a global franchise network, over 100,000 Care Pros, and a large, innovative team focused on aging in place.
Develop, maintain, and analyze detailed integrated master schedules using Primavera P6, including baseline development, logic validation, and resource/cost loading.
Conduct schedule health assessments using DCMA 14-Point metrics, integrated schedule/cost variance analysis, and trend reporting to identify risks early.
Support EVMS compliance by understanding cost and earned value implications of schedule changes and performing Deltek Cobra reporting.
Quanta Services is the largest specialty contractor in North America, providing infrastructure solutions for utility, renewable energy, electric power, industrial, communications and government industries worldwide. Their culture focuses on creating an environment where all employees can be themselves, valued, and have equal opportunity to succeed.
Own end-to-end operation of the Comparion Advantage Program, including partner strategy, compensation, and performance metrics.
Collaborate with internal stakeholders, including regional leadership and agents, to align program with growth objectives.
Leverage data-driven insights and dashboards to drive decision-making and optimize referral quality and production.
Comparion, part of Liberty Mutual, manages a field partnership program that connects insurance agents with external partners to generate new business. The company values inclusion and offers comprehensive benefits, flexible work arrangements, and professional development opportunities.
Lead revenue assurance operations, governance, and risk management for product, pricing, promotional, and billing changes.
Oversee monitoring, validation, reporting, and continuous improvement to protect revenue integrity and billing accuracy.
Manage performance, development, and priorities of a revenue assurance team.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience and serving over 1 million connections, they are committed to building fiber optic networks and fostering a culture of excellence.