As a Sr. Manager of Supply Planning, you will be responsible for the development and execution of supply plans to meet demand while maintaining optimal inventory levels. Working closely with the Planning team and other key stakeholders, you will build a high-performing supply planning process that aligns with overall business objectives. You will drive continuous improvement initiatives to enhance supply chain efficiency and effectiveness.

The Workforce Management Analyst creates and maintains daily schedules for the call center, covering inbound, outbound, and back-office channels. You will perform real-time monitoring, track attendance, queue performance, and schedule adherence. This role involves adjusting schedules to meet goals and service level agreements, scheduling agents for calls, chats, and emails across multiple locations.

As a General Manager at Lime, you will own a large and complex region and manage a team, guiding global internal cross-functional teams to drive growth, operational excellence, and profitability. Develop and maintain relationships with city officials, community members and businesses and play an integral role in collaborating cross-functionally with global internal stakeholders. Build strategic relationships with external parties and be the senior most voice for your region representing Lime externally.

The Manager, Workforce Strategy for Merchant will be accountable for workforce planning and real-time execution related to our Merchant support experience. This role leads a cross-functional, hybrid team responsible for in-house and BPO operations, managing staffing, capacity, performance metrics, and issue resolution in real time. This role requires a strategic, business-minded leader.

Drive data-driven operational improvements by analyzing support team workflows, defining key performance metrics, and translating data insights into actionable strategies. Own and lead support operations projects, including the rollout of new workflows and systems,developing project plans, training teams for ongoing support, performance optimization, and reporting.

The ideal candidate will have extensive knowledge of prepaid, debit, and credit card products, procedures, and Visa rules & regulations to ensure compliance. The role involves day-to-day vendor management, invoice controls, escalations, and SLA accountability, ensuring optimal performance and addressing escalations. Monitor cardholder experience, identify pain points, and propose strategic solutions.

The Network Operations Senior Associate will support the scale, oversight, and operational excellence of Headspace’s clinical provider network. Blending strategic thinking with hands-on execution, this role is key to designing, optimizing, and implementing clinical operations workflows throughout the provider lifecycle. This individual should be a data-driven operator with a knack for identifying operational inefficiencies.

We're looking for an experienced Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. You’ll play an essential role in ensuring that our credentialing team has the appropriate technological infrastructure in place to grow our provider base, get our providers in-network with the insurance companies, and obtain reimbursement for services to enable continued engagement and growth.

The Remote Ops Associate will monitor, audit, and maintain the efficient and productive operation of LVK West facilities. This role ensures facilities maintain corporate-mandated policies, processes, and training, efficiently completing daily orders and projects while liaising between customer-facing and operations teams. This role involves facilitating the rollout of new and updated processes for warehouse teams and overseeing the implementation of new departmental workflows and objectives.

Refine internal processes, resolve inefficiencies, and drive impactful improvements in collaboration with our COO. Uncover and eliminate the root causes of operational challenges, creating systems that empower teams to work at their best. Identify and fix inefficiencies, optimize systems, and enhance collaboration across teams to ensure alignment and information flow.