As the Digital Business Operations Lead for Seeds R&D, you will spearhead the coordination and execution of digital operational activities across the organization. This pivotal role requires a strategic mindset to align digital initiatives with business objectives, strong project management skills, and the ability to collaborate effectively with cross-functional teams.
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This role requires someone who thrives in ambiguity, takes full ownership of ad-hoc initiatives, and steps in to run functions or projects. As the Business Operations Lead, you will report into leadership and help bridge strategy and execution across growth, clinical operations, product, supply chain, and customer service. This is a high-impact, high-autonomy role.
Manage questions and feedback regarding our products and services. Analyze and identify trends in client activity and inquiries. Inform product specifications based on client feedback. Refine the business rules, automations, and communication methods across Client Operations. Cross-collaborate with various teams to support business needs. Identify and develop operational efficiencies to scale the business and processes. Support clients through the onboarding process.
This role sits at the intersection of strategy and execution, working closely with all departments to optimize processes, improve efficiency, and support growth objectives. The ideal candidate brings experience in crypto, fintech, or high-growth startups and thrives in a fast paced, tech environment. Support the day-to-day intake, triage, and resolution of a wide variety of operations requests. Contribute to the development and upkeep of internal documentation .
The Specialist, Production Operations will be responsible for overseeing, planning, and executing the technical management of a Remote Operations sport category (ies) and other special projects. The Specialist will provide the technical expertise to the productions and operations groups in evaluating and planning all remote assignments.
In this role you will work directly with Store Partners, Sales Operations to understand renewals, manage data hygiene, and provide accurate forecasts on partner renewals and associated risks. You will also communicate renewals policies, process, and best practices. Contribute to renewal process improvements, helping refine policies, workflows, and tools for scalability.
This role is an exceptional opportunity for those who thrive on shaping and driving business success through innovative operational strategies. The position involves strategically positioning the business using expertise in Amazon deductions/E-comm fee recovery operations, guiding the operations team, leading client conversations with Amazon, and transforming operational processes to achieve unparalleled results.
Drive provider quality at Rula by owning and optimizing key quality management processes across our network. This role will own specific programs within provider quality and will identify opportunities for improvement, launch cross-functional initiatives each quarter, and influence stakeholders to align on priorities. The ideal candidate is highly analytical (leveraging Excel/GSheets and SQL), has project management expertise, and brings a strong bias for action to spearhead efficiency.
The Customer Experience Manager plays a critical role in leading the Customer Experience teamβdriving day-to-day operations, people development, and high-impact initiatives that directly support the mission of ensuring patients receive the equipment and supplies they need. The Customer Experience Manager acts as a bridge between frontline support and internal teams, partnering across departments to resolve complex issues, improve processes, and scale support operations for growth.
In this critical position, you will be the subject matter expert for our Purchase Order (PO) approval process, ensuring every order aligns with our financial goals and business objectives. You will leverage your analytical skills to identify opportunities, mitigate risks, and drive continuous improvement across our procurement operations.