As a CS Operational Readiness Specialist, you’ll be key in the success of Hopper’s global customer service team, ensuring changes that impact CS are effectively operationalized. You'll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate product testing, develop an implementation plan, and provide compelling programmatic feedback to drive continuous improvement.

Shape strategy and drive growth at Zensurance as a Business Operations Manager. Collaborate with executives, execute projects, own reporting including dashboards and sales performance tracking, and tackle challenges through insightful analysis. Report to the COO and connect the business model and forecasts, ensuring goals are achieved; analytical skills are essential.