Remote Operations management Jobs

Job listings

  • Lead and manage a team of Project Directors and Project Managers for global clinical trials.
  • Oversee project delivery, sponsor interactions, and profitability across clinical programs.
  • Ensure compliance with GCP/ICH and drive continuous improvement and KPIs.

Precision Medicine Group is a precision medicine company providing clinical research and development services. They emphasize quality, people, clients, and performance, with a collaborative team environment.

  • Lead a shift team of support agents to meet SLA targets and manage day-to-day operations.
  • Conduct ticket audits, assess resolution quality, and implement improvement plans.
  • Provide mentorship, handle escalations, and screen candidates for technical and soft skills.

This posting describes a contractor role supporting Microsoft clients through M365 administration. The company is a large multinational technology organization with a culture focused on cloud services and enterprise support.

  • Lead and coach a team of M365 Ambassadors through biweekly 1:1 sessions and performance improvement plans.
  • Oversee case queue triage, resolve escalated issues, and ensure SLA adherence.
  • Analyze team performance, share insights, and collaborate with operations to improve POD effectiveness.

This role involves managing a POD of M365 Ambassadors to ensure operational performance and high-quality service for Microsoft customers. The team fosters a collaborative environment aligned with service excellence, focusing on people management and operational oversight.

$120,000–$135,000/yr

  • Manage end-to-end orchestration of new business pitches and RFI/RFP responses for European opportunities, partnering with cross-functional teams.
  • Oversee pitch logistics including timelines, team workflows, budget tracking, and vendor coordination under fast-paced deadlines.
  • Conduct background research on prospective clients, competitors, and regional trends to tailor strategy and messaging.

EVERSANA provides next-generation commercialization services to the life sciences industry, helping bring innovative therapies to market. With over 7,000 employees globally, they serve more than 650 clients and foster an inclusive culture focused on improving patient lives.

  • Provide practical advice and guidance across quality assurance, compliance, governance, assessment, moderation, and risk.
  • Oversee assessment and moderation practices, identifying gaps or risks, and supporting improvement activities.
  • Contribute to wider quality and risk initiatives and projects to strengthen organisational performance.

Yoobee Colleges is New Zealand's largest Category Two Private Training Establishment, educating 7,000 learners through a collective of industry-leading tertiary education providers in creative, technology, tourism, beauty, and healthcare fields. We foster a diverse and inclusive culture, supporting professional growth with a highly collaborative and supportive team.

$145,000–$175,000/yr

  • Lead the Operations Efficiency program, managing the project portfolio for cost savings and service improvement across SharkNinja's operations expense base.
  • Drive cross-functional initiatives to reduce logistics costs and improve service levels, partnering with Global Logistics, Finance, and other teams.
  • Apply continuous improvement methods such as Lean and Six Sigma to solve complex operational challenges and create scalable processes.

SharkNinja is a global product design and technology company with a diversified portfolio of lifestyle solutions under the Shark and Ninja brands. The company has more than 4,100 associates and is headquartered in Needham, Massachusetts, selling products worldwide through retailers and distributors.

22w maternity 12w paternity

  • Lead forecasting, capacity planning, and scheduling for a global customer operations team of over 4,000 agents.
  • Partner with Operations, Finance, and Analytics teams to align workforce strategies with business goals and improve operational outcomes.
  • Champion AI, automation, and emerging technologies to enhance workforce scalability and forecasting precision.

Chime is a financial technology company, not a bank, that provides helpful, easy, and free core banking services to help everyday Americans unlock their financial progress. With a team of problem solvers and builders, Chime operates with an entrepreneurial culture and a focus on member obsession and integrity.

  • Perform complete estimating workflows for Division 5 steel and metals projects.
  • Conduct detailed quantity takeoffs from commercial and industrial plans and specifications.
  • Prepare accurate and competitive project estimates using Bluebeam, Procore, and Excel.

A lean specialty steel fabrication company serving commercial and industrial construction projects across the U.S. The company is small, with a pragmatic, direct, and standards-focused culture.

  • Own the end-to-end lifecycle of physical spaces from site selection to operations, including lease negotiation, construction, and facilities management.
  • Build a repeatable playbook for opening and running multiple offices across the U.S. and internationally, balancing employee workspace with public event venues.
  • Hire and lead a small workplace team as the function scales, while remaining hands-on and acting as a player-coach.

Deepgram is a leading platform for the Voice AI economy, providing real-time APIs for speech-to-text and text-to-speech. Backed by a recent Series C and with over 200,000 developers and 1,300+ organizations, the company has processed over 50,000 years of audio and expects an AI-first mindset from all team members.

$40,590–$91,355/yr
UK Unlimited PTO 2w maternity 2w paternity

  • Own and improve the platforms powering customer experience operations, including Zendesk and Vitally.
  • Design and maintain automations, workflows, and integrations to reduce manual effort.
  • Collaborate with cross-functional teams in a distributed, asynchronous environment.

They are a partner company hiring through Jobgether, focused on customer experience operations. They offer a remote-first culture with global collaboration and a strong emphasis on autonomy and innovation.