Source Job

$110,000–$120,000/yr
US Unlimited PTO

  • Independently manage complex account challenges across multiple products and markets, adapting strategies as client needs shift.
  • Drive account growth by developing and executing account plans across new products and markets with minimal oversight.
  • Own the end-to-end customer experience for enterprise accounts, building scalable frameworks and playbooks that benefit the wider team.

Customer Success Account Management Digital Advertising E-commerce Analytical Skills

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

US Unlimited PTO

  • Lead commerce and digital marketing strategies for high-profile clients across Amazon, Walmart, Target, and Instacart.
  • Serve as day-to-day client lead, translating marketplace performance into integrated narratives that connect results to client objectives.
  • Coordinate retail readiness, media optimization, and cross-functional deliverables to drive marketplace growth.

Code3 is an integrated marketing agency powering business growth for digital disruptors and Fortune 500 leaders. The company fosters a culture of relentless, gritty, and nimble teammates who thrive on challenges and unorthodox solutions.

US

  • Manage enterprise customer relationships and act as a trusted advisor to drive product adoption and long-term success.
  • Develop customized success plans, lead lifecycle activities, and collaborate with cross-functional teams to maximize retention and growth.
  • Analyze customer usage data, forecast renewals, and translate feedback into product improvements and strategic insights.

They provide a leading intelligence platform for ecommerce businesses, helping them maximize value through data-driven insights. They are a rapidly expanding technology company with a collaborative, global team focused on customer impact and innovation.

US

  • Manage paid search and retail media campaigns for enterprise clients across major platforms.
  • Translate client objectives into effective advertising strategies that drive measurable results.
  • Analyze campaign performance data to identify trends and provide actionable recommendations.

Our partner is a digital advertising company specializing in ecommerce marketing, serving enterprise clients. They foster a remote-first culture with a focus on innovation and collaboration.

$45,784–$58,865/yr
UK 5w PTO

  • Manage and drive strategic performance of Amazon accounts for key clients.
  • Create and execute strategies to achieve sales, profitability, and brand awareness goals.
  • Collaborate with cross-functional teams to deliver exceptional Amazon service.

Venture Forge is a forward-thinking organization that specializes in Amazon Marketplace strategy and delivery. The company is growing rapidly, with a flat hierarchy and a culture of creativity, agility, and results.

US

  • Act as the main point of contact for a portfolio of enterprise clients across various verticals.
  • Drive upsells and design unique campaign strategies using the StackAdapt platform.
  • Ensure client campaigns succeed by providing regular reporting, optimizations, and strategic solutions.

StackAdapt is a leading AI-powered marketing platform that enables marketers to reach, engage, and convert audiences with precision. We have a diverse and inclusive remote-first culture and have been recognized as a top workplace.

$83,000–$95,000/yr
US Unlimited PTO 16w maternity 12w paternity

  • Develop comprehensive account plans and act as the primary advocate for clients within the agency.
  • Partner with pod leadership to provide feedback and coaching, conducting weekly 1:1 meetings.
  • Utilize deep understanding of client business and industry trends to offer strategic guidance and impactful solutions.

Tinuiti is the largest independent full-funnel marketing agency in the U.S. with over 1,200 employees and $4 billion in digital media under management. We unite media and measurement to eliminate waste and scale what works.

$100,000–$120,000/yr
US Unlimited PTO

  • Act as the main point of contact for agency partners, delivering exceptional customer experience and fostering long-term strategic partnerships.
  • Translate platform data into strategic recommendations tailored to each client’s business goals to drive measurable improvements in visibility.
  • Guide clients through education and adoption journeys, ensuring high engagement, retention, and satisfaction.

Scrunch is an AI-first platform that helps brands be discovered on AI platforms like ChatGPT, Claude, and Gemini. With over 500 paying brands including Fortune 500 companies, the company focuses on revolutionizing marketing for the AI era.

$7,000–$12,000/mo
Global

  • Own the end-to-end execution of Amazon PPC campaigns, including Sponsored Products, Brands, Display, and Amazon DSP.
  • Drive campaign strategy and analyze complex metrics to maximize ROI and market share.
  • Build performance dashboards and translate data into actionable insights for technical and creative teams.

IncubatorLab is a performance-focused growth organization that builds and scales brands through rapid experimentation and creative iteration. They operate as an internal growth engine with a culture that values output over hours and embraces asynchronous work.

England

  • Serves as primary post-sale point of contact for top-tier accounts, developing long-range strategies and driving multi-dimensional revenue growth.
  • Leads executive-level conversations and negotiations, identifying growth opportunities across cross-solution expansion and new platform integrations.
  • Monitors client usage data and health indicators, proactively managing retention, and mentoring junior team members.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. With over 180 years of history, they are a diverse, global team that values creativity, collaboration, and bold ideas.

Global

  • Lead strategic direction and performance of complex marketplace media accounts, ensuring client growth and innovation.
  • Manage teams, conduct regular meetings, and develop long-term roadmaps leveraging data insights.
  • Serve as a trusted advisor educating clients on industry trends and new platform capabilities.

Podean is a leading marketplace agency helping brands accelerate growth across platforms like Amazon, Walmart, and TikTok Shop. We combine strategic expertise with data-driven insights and have a remote-first culture recognized as one of Digiday's Best Employers for Remote Employees.

Global

  • Manage day-to-day operations of Amazon Seller Central and Walmart Marketplace, including listing optimization, inventory coordination, and compliance.
  • Plan and optimize Amazon Sponsored Ads and Walmart Connect campaigns to drive profitable growth and improve ROAS and ACOS.
  • Prepare weekly and monthly reports on sales, advertising performance, and account health, providing actionable recommendations.

20four7VA connects clients with offshore independent contractors for remote services, focusing on developed markets like the US, UK, Canada, and Australia. They offer competitive rates, weekly payments, and a supportive community with free training and upskilling.

Canada United States

  • Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
  • Partner with engineering stakeholders to align product usage with business outcomes and ROI.
  • Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.

CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.

$120,000–$130,000/yr
US

  • Collaborate with Sales, Solutions Architects, and Support to retain and grow revenue.
  • Drive executive level relationships and expand client product suite.
  • Analyze customer usage to forecast and manage renewal pipeline.

Triple Whale is the complete intelligence platform for ecommerce brands to understand their business performance. With over 50,000 brands and a global team of CSMs, we foster a culture of customer obsession and trust.

US

  • Lead, mentor, and grow a regional team of 5 Account Managers, fostering an inclusive culture and driving continuous coaching.
  • Ensure flawless campaign execution by overseeing the lifecycle and collaborating with AdOps to exceed client KPIs.
  • Drive incremental revenue by identifying cross-sell/upsell opportunities and mitigating at-risk revenue.

GumGum is an advertising technology company that uses its Mindset Graph™, an AI-driven data engine, to match brands with people in the right mindset. Founded in 2008 and headquartered in Santa Monica, California, we operate in over 19 markets globally with a culture focused on customer obsession, innovation, and belonging.

Europe

  • Deliver the highest level of sales and customer service to clients.
  • Prospect, penetrate, and create new relationships, executing against a territory plan using Pacvue's established sales methodology.
  • Understand Pacvue's tool suite and value proposition, presenting demos to key stakeholders and closing deals.

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks. As of 2025, it powers 12% of total retail media ad spend worldwide, and combined with Helium 10, delivers a comprehensive platform for businesses of all sizes, fostering an inclusive global community that redefines the future of commerce.

US

  • Identifying, pitching, and closing platform sales deals with enterprise agencies and brands.
  • Managing existing client relations and seeking account growth opportunities.
  • Working cross-functionally to grow and retain accounts by presenting new campaign strategies and solutions.

StackAdapt is an AI-powered marketing platform that helps marketers reach and convert audiences through programmatic advertising. They have a diverse, inclusive team with a supportive culture and offer remote work globally.

$80,000–$100,000/yr
US

  • Manage a dedicated portfolio of brand accounts with a focus on long-term retention, satisfaction, and partnership growth.
  • Develop and execute tailored success plans for each account, driving product adoption and monitoring health signals.
  • Serve as the primary long-term point of contact for partners, conducting business reviews and coordinating cross-functional resolutions.

Nabis is the world's leading licensed cannabis wholesale platform, operating the largest portfolio of cannabis brands across California and New York. Backed by Y Combinator and prominent investors, they are scaling the cannabis supply chain with technology and have a growing team.

$115,000–$122,000/yr
US 6w maternity 6w paternity

  • Manage strategic customer relationships with executive and operational stakeholders.
  • Drive customer success through platform adoption and regular business reviews.
  • Grow existing accounts by identifying expansion opportunities and mitigating renewal risks.

Platform Science is an open IoT platform for commercial transportation, connecting fleets, developers, and equipment providers. They foster a culture of innovation, collaboration, and customer success, valuing diverse perspectives and transparency.

$110,000–$140,000/yr
US Unlimited PTO

  • Manage strategic agency partnerships, including Holding Companies and GSIs, ensuring exceptional customer experience and long-term relationships.
  • Translate platform data into actionable recommendations to improve AI Search visibility and drive measurable outcomes.
  • Conduct quarterly business reviews and enable partners through training, adoption strategies, and scalable playbooks.

Scrunch, a Sitecore company, helps brands thrive in an AI-first future by optimizing their presence on AI platforms like ChatGPT and Gemini. They serve over 500 paying brands, including Fortune 500 companies, and foster a collaborative, growth-oriented culture.

$95,000–$110,000/yr
US

  • Manage and grow relationships with agency clients, serving as a trusted advisor and primary point of contact throughout the campaign lifecycle.
  • Lead campaign execution from planning to post-campaign analysis, providing strategic recommendations to optimize client outcomes.
  • Partner cross-functionally with internal teams to ensure client success and retention, while maintaining operational excellence.

OpenAP is a collective of innovators changing how advertising is bought and sold across the premium video ecosystem. Founded by the largest U.S. television networks, it has a distributed team across the United States with offices in New York and Los Angeles.