Develop comprehensive account plans and act as the primary advocate for clients within the agency.
Partner with pod leadership to provide feedback and coaching, conducting weekly 1:1 meetings.
Utilize deep understanding of client business and industry trends to offer strategic guidance and impactful solutions.
Tinuiti is the largest independent full-funnel marketing agency in the U.S. with over 1,200 employees and $4 billion in digital media under management. We unite media and measurement to eliminate waste and scale what works.
Drive revenue per partner and tier conversion: upsell contributors to paying tiers and retain partners.
Matchii is a platform that connects buyers with vetted agencies, providing matched results with benchmark pricing and outcome insurance. The company is early-stage, with a focus on building the partner network from the ground up, and values autonomy and ownership.
You own the long-term partnership with higher education institutions, setting strategic direction and aligning goals with the PeopleGrove platform.
You lead a team of Engagement Managers to drive adoption and ensure renewal outcomes across your portfolio.
You serve as the senior point of contact for institutional leadership, advocating for client needs internally and tracking performance metrics.
We are the trusted leader in student and alumni lifecycle engagement, helping colleges and universities drive real outcomes. With over 16 years of industry leadership and a dedicated team of over 100 professionals, we offer innovative software solutions and foster a collaborative, purpose-driven culture.
Partner with customers to identify high-impact use cases and articulate strategic paths to value through Gainsight solutions.
Deliver tailored value assessments, maturity reviews, and business cases to align with customer priorities and drive adoption.
Collaborate cross-functionally with internal teams to develop repeatable frameworks and enhance customer success strategies.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.
Own and manage the customer relationship for global strategic accounts, driving value and adoption throughout the lifecycle.
Develop and execute strategic Success Plans aligned with customer business outcomes and facilitate Executive Business Reviews.
Partner with sales and support teams to ensure retention, reduce churn, and identify growth opportunities.
Quest Software helps organizations manage and secure their Microsoft environments and leverage data effectively through AI and data solutions. With over 45,000 companies including 90% of the Fortune 500 trusting Quest, they offer a global, inclusive work environment with competitive benefits and professional growth opportunities.
Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
Serve as the primary point of contact and trusted advisor to customer stakeholders.
Lead business reviews focused on engagement, ROI, and long-term value.
Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.
Manage vendor and ad agency relationships for the Retail Media Network, consulting on digital media campaigns and strategies.
Oversee high-volume accounts, exceed sales quotas, and grow your own book of business while collaborating with internal teams.
Maintain accurate client records via CRM and partner with leadership to identify growth opportunities and meet financial targets.
DICK'S Sporting Goods believes in how positively sports can change lives, and our team plays a critical role in creating confidence and excitement by equipping athletes to achieve their dreams. We are a large company committed to an inclusive and diverse workforce, reflecting the communities we serve.
Oversee a portfolio of top-tier enterprise accounts, developing success plans aligned with customer objectives.
Serve as the first point of contact for customers and internally coordinate all customer initiatives.
Use AI-assisted tools to streamline account documentation and drive product evolution based on customer feedback.
Candidly is an AI-driven student debt and savings optimization platform that partners with top employers and financial institutions. Founded in 2016, it is a high-growth Series B startup with a fully remote team of 70, funded by leading venture investors.
Strategic customer development and key account management for selected clients.
Ensuring customer retention, renewals, and early risk detection to maximize customer value.
Identifying cross- and up-sell opportunities and driving growth initiatives with a data-driven approach.
LEAP Digital Marketing GmbH is a leading digital marketing agency in Germany, Austria, and Switzerland, helping international companies boost their top-line performance through high-ROI marketing. The team consists of about 90 colleagues from 18 nations, fostering a dynamic and modern work environment.
Build trusted relationships with client stakeholders and act as their strategic advisor
Drive utilization, engagement, and adoption of WellTheory's programs
Deliver data-driven business reviews with insights and recommendations
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people building an AI-forward organization that expands human capability.
Lead and mentor a team of Customer Success Associates to deliver exceptional client support and drive retention.
Develop and execute strategic account plans for health system partners and executive stakeholders.
Collaborate cross-functionally with Product, Clinical, and Data Science teams to advocate for customer needs.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is transforming access through its AI-powered platform.
Define and execute a global strategy with GSIs and agencies to drive revenue and customer acquisition.
Build and run a high-performing global alliances function managing executive relationships and co-sell motions.
Collaborate cross-functionally with Sales, Marketing, Product, and Finance to integrate partnerships into company growth strategy.
Acquia empowers ambitious brands to create digital customer experiences using open source Drupal. It is a Great Place to Work-Certified company and one of the world's top software companies.
Lead senior client relationships as primary point of contact, ensuring strong partnerships and long-term account growth.
Oversee cross-functional teams to deliver integrated media and creative strategies aligned with client objectives.
Own commercial performance, including forecasting, revenue tracking, and identifying upsell opportunities.
This role is posted on behalf of a partner company that manages applications. The agency environment is fast-paced, innovation-driven, collaborative, and focused on delivering integrated media and creative solutions.
Manage client lifecycle across enterprise accounts with a focus on retention and churn reduction.
Realize value by helping clients measure ROI and align with their internal success metrics.
Lead strategic client meetings and coordinate cross-functional teams to ensure unified value delivery.
Bazaarvoice creates smart shopping experiences by connecting brands and retailers with billions of consumers through user-generated content. Founded in 2005, we are headquartered in Austin, Texas with offices globally and have been recognized as a Great Place to Work in multiple countries.
Serve as a day-to-day support contact for a large portfolio of agencies, delivering guidance through Intercom and other channels.
Proactively engage customers post-launch to reinforce platform best practices, drive adoption, and support successful usage.
Monitor customer performance and usage signals to identify churn risk early and prioritize outreach.
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. Named one of Ad Age's Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023, the company has a people-first culture defined by trust, ambition, quality, and compassionate leadership.
Own the full customer lifecycle for mid-market and enterprise accounts, from onboarding to long-term retention.
Build strong relationships with stakeholders, acting as a trusted advisor and driving value.
Collaborate with internal teams and leverage AI tools to improve efficiency and customer outcomes.
The company helps organizations build and manage international teams with confidence. It is a global, remote-first environment with a focus on innovation and collaboration.
Build trusted client partnerships by serving as the primary day-to-day contact, leading meetings, and managing escalations.
Turn client needs into action by translating feedback and objectives into clear direction for internal teams.
Keep delivery on track by monitoring timelines, removing blockers, and ensuring high-quality project completion.
Donut Studios is the in-house creative studio of New Engen, a digital marketing agency that helps brands grow through performance-driven campaigns across media, creative, analytics, and retail. We are a collaborative group of strategists, creators, and account managers who work hard, stay humble, and build with purpose.
Provide strategic leadership across two key client accounts in Medical Affairs and Commercial/Promotional.
Build trusted relationships with senior stakeholders and oversee delivery of complex integrated programs.
Drive commercial performance, mentor high-performing teams, and identify growth opportunities.
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients. It is part of the Inizio Medical group, which includes three of the world's top medical communications companies, offering a friendly and informal working environment with opportunities for career growth.
Understand online marketing strategies and digital campaigns to strengthen client online presence.
Work face-to-face with global clients, delivering strong communication and building meaningful relationships.
Improve and optimize online campaign performance, proactively reporting results to clients.
Dentsu is an innovation-driven company that explores new ways to reach, engage, and nurture relationships with audiences through Integrated Growth Solutions. With over 120 years of history, they operate at a global scale and are committed to sustainability and fostering a fearless, collaborative culture.