Develop engaging content (videos, checklists, tutorials) that aligns with our brand and helps customers optimize their use of Handshake via Handshake Academy.
Create content in response to common customer questions, concerns, and objections to provide a self-service learning experience.
Design, develop, and edit videos for customer access and use.
Handshake is building the career network for the AI economy and is backed by the largest and most trusted job network on the internet; Handshake connects 18 million knowledge workers, 1,500 educational institutions, and 1 million employers. Founded in 2014, Handshake has become the most trusted platform for early talent and powers nearly every career center.
Design, curate, and maintain high-quality curriculum resources across learning tracks.
Own execution of complex, cross-functional initiatives, including new track launches and major program updates.
Analyze ongoing learner feedback and program data to assess current effectiveness and inform strategic decisions
Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. They aim to build a scalable pathway for workers to join the middle class through merit, not money and are on track to generate $1B in wage gains by 2025.
Build a team culture of customer value, high performance and accountability.
Hire and develop a team of expert Managers that are able to recruit, coach and develop top talent and consistently achieve quota.
Design the upmarket AM methodology including value delivery, expansion strategies and renewal motions.
Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team where many have found success without prior security experience.
Develop and execute a global training and enablement strategy.
Design and deliver training programs for customer onboarding and retention.
Create and manage training content across multiple formats.
Brightfield helps organizations manage their workforce with its AI-powered platform, TDX (Talent Data Exchange). They are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning.
Drive customer engagement, retention, and advocacy through impactful marketing programs.
Cultivate strong relationships with educators, ensuring they experience the value of programs.
Gather and analyze customer engagement and product usage insights.
Jobgether is a platform that connects job seekers with companies using AI-powered matching. They ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.
Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs.
Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application.
Enable CSMs to confidently drive product adoption, value realization, and renewal readiness.
Deel is the all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. Among the largest globally distributed companies in the world, Deel has a team of 7,000 spanning more than 100 countries with a connected and dynamic culture.
Take full ownership of enablement programs, creating strategic program plans that align to go-to-market and revenue goals.
Orchestrate cross-functional initiatives from concept through launch, partnering with various teams to ensure offerings are ready for field audiences.
Design, develop, and curate enablement content and assets that address prioritized content gaps across pre- and post-sales motions.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. They aim to enable everyone to contribute to and co-create the software that powers our world.
Define and execute the strategic vision for enablement across GTM teams.
Oversee complex projects and drive enterprise-wide initiatives.
Build enablement programs using proven sales methodologies.
Edmentum provides tech-enabled learning solutions for educators and students. They aim to create access to flexible learning environments and innovative learning technology. They are a remote-first organization committed to excellence, innovation, and customer satisfaction.
Drive strong adoption and utilization across the strategic higher education portfolio, ensuring customers realize measurable outcomes from Parchment and Instructure solutions.
Lead, mentor, and develop a high-performing team of Customer Success Managers through clear expectations, coaching, performance feedback, and career development.
Own key Customer Success performance metrics, including Net Revenue Retention (NRR), Gross Retention, pipeline generation, forecast accuracy, customer health indicators, and VOC performance.
Instructure amplifies the power of people to grow and succeed throughout their lives by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Build and optimize lifecycle campaigns that directly drive net revenue retention.
Create the content and experiences that help customers get more value.
Partner with Product to understand feature usage patterns and identify expansion opportunities.
Common Room is an AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey into one continuously-updated, person-level view. The company has raised over $50 million and is backed by 25+ operators from companies like Figma, Stripe, Airtable, Slack, Notion, and Loom.
Take ownership of the retention and expansion strategy of the Canvas product lines.
Develop comprehensive plays aimed at increasing adoption and driving predictable retention.
Act as a strong voice for the customer within product conversations and influence product decisions based on customer needs.
Instructure aims to empower people to grow and succeed through intuitive products. They simplify learning and personal development and inspires people to go further in their education and careers by giving them opportunities to create awesome.
Design and maintain e-learning content for people enablement programs.
Manage end-to-end program logistics, including scheduling, communications, enrollment, and learner follow-up.
Partner with People Team and business stakeholders to develop content that is engaging, aligned to business needs, and scalable.
Vanta's mission is to help businesses earn and prove trust by empowering companies to practice better security. They have a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Partner closely with cross-functional teams to help craft and execute the mortgage enablement strategy and roadmap.
Design, build, and deliver scalable onboarding and education programs focused on using Ocrolus to originate mortgages.
Measure enablement effectiveness with KPIs and iterate on content based on data and feedback.
Ocrolus helps lenders automate workflows with confidence, streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. They are a fast-growing, remote-first company that values empathy, curiosity, humility, and ownership, and is committed to fostering an inclusive workplace.
Design and implement a comprehensive onboarding program that can scale from 200 to 7,500 users in 90 days while maintaining 80%+ activation rates.
Develop training materials, job aids, video tutorials, and support documentation that meet Section 508 accessibility compliance standards
Partner with VA leadership, ILEAD (Institute for Learning, Education and Development), and VA Training Management System (TMS) teams to integrate Knowtex training into VA's ecosystem
Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, we're experiencing explosive growth across both commercial health systems and federal healthcare, with our ambient documentation platform scaling rapidly to thousands of clinicians across hundreds of specialties.
Own and execute strategic account plans focusing on net-new and expansion opportunities.
Drive significant annual expansion revenue through cross-departmental deals.
Build and maintain strong executive-level relationships and pipeline coverage.
Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Content Creation & Design: Build slide decks and sales collateral.
Maintain "Product Truth": Update internal knowledge guides as the product changes.
Enablement Logistics: Assist with the operations of Sales and CS Bootcamps.
EvenUp is dedicated to closing the justice gap by leveraging technology and AI. They are a rapidly expanding vertical SaaS company committed to providing personal injury layers and victims with the resources needed to secure fair compensations with a team of 500+ employees.
Leading and guiding group learning sessions, transferring knowledge and skills to participants
Hosting 1:1 virtual sessions with shops to help them deliver on their success metrics
Becoming a subject matter expert on the product and its functionality
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They value transparency, integrity, innovation, and a service-first mindset and are building a culture where winning matters.
Lead the design and execution of strategic projects that deliver substantial customer value and impact multiple departments.
Conduct customer discovery to inform product strategy, helping to craft compelling narratives that support the vision and objectives.
Identify and lead design-driven initiatives with organization-wide impact.
Vanta helps businesses earn and prove trust, believing security should be monitored and verified continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Own customer retention and growth: Secure renewals and identify opportunities for expansion.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions.
Build trusted relationships: Engage stakeholders across all levels of the institution to strengthen advocacy.
Turnitin partners with educational institutions to promote honesty, consistency, and fairness. Their diverse community of colleagues are unified by a shared desire to make a difference in education with team members in over 35 countries.
MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are a fast growing company that is working towards real social impact.