Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Collaborate with Nurse Coordinators to support patient relationships and drive revenue through direct sales.
Assess patient needs with a focus on customer support, logistics coordination, and problem-solving.
Manage business system tools like QlikView and Salesforce to schedule ongoing testing and maintain service-oriented relationships.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism.
Blend patient support, care coordination, and emotional guidance to match patients with therapists.
Be the first voice patients or their families hear, turning moments of vulnerability into reassurance.
Sailor Health revolutionizes mental health care for older adults in America. As a small, agile remote-first team, we are mission-aligned and collaborative, focused on improving care for a rapidly growing senior population.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Engage Thyme Care members to identify health and social needs, discuss goals, and connect them to resources and support. - Work within a structured phone queue handling inbound and outbound calls in a high-volume, metrics-driven environment. - Collaborate with an interdisciplinary team to provide holistic care coordination and help members navigate their cancer journey.
Thyme Care is a tech-native value-based oncology care enabler that partners with health plans and providers to deliver better outcomes and lower costs for people with cancer. The company is a growing organization with a culture that blends human support with technology and AI, aiming to create a more connected and compassionate experience for members.
Educate patients on sleep care options and support decision-making during clinician appointments.
Drive patient conversion through home sleep testing and treatment acceptance via phone and SMS follow-ups.
Manage patient caseload to ensure progression through care journey and prevent dropouts.
Happy Health is a telehealth platform revolutionizing sleep medicine delivery through FDA-cleared home sleep testing and AI-powered analysis. The company operates with a distributed remote team and fosters a fast-paced, patient-first culture emphasizing autonomy and leadership.
Conduct proactive patient outreach and coordinate care to support Annual Wellness Visits, transitions of care, and preventive screenings.
Leverage technology, AI tools, and EMR to identify care gaps and improve patient engagement and outcomes.
Collaborate with interdisciplinary teams to enhance care access, close care gaps, and support value-based care initiatives.
We partner with Federally Qualified Health Centers nationwide to transform care in the safety net and reduce health disparities. We have been named a Best Place to Work in Healthcare for four years running.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.
Oversee a team of Patient Outreach Coordinators and Onboarding Specialists to ensure compliant and effective patient communications.
Coach team members on calling best practices and conversational techniques to address patient concerns.
Manage workflows, audits, and collaboration with hospital sites to optimize outreach operations.
Shields Health Solutions partners with hospitals to enhance their pharmacy services by connecting patients with hospital-based pharmacies. The company is dedicated to improving patient care and operates with a focus on teamwork and growth.
Convert referrals into active clients by guiding families through Hera's onboarding process.
Coordinate between families and the care team to ensure a clean handoff to their matched Hero.
Identify and fix friction in the intake process to improve scalability and family experience.
Hera helps families navigate geriatric care management for their aging parents, making the process seamless and supported. They are an early-stage, fast-growing company with a mission-driven culture focused on redefining how we care for our parents.
Conduct targeted telephonic outreach to patients and families to educate them on palliative care.
Complete structured eligibility screenings to identify patients with chronic illness and functional decline.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Take triaged cases and build urgent execution plans using resource directories and independent research.
Work the plan, call patients to update them, and document every interaction accurately for seamless 24/7 handoffs.
Push through obstacles like busy signals, denials, and system hurdles until the problem is solved, typically within 2–3 days.
Mira Mace is a venture-backed company on a mission to help people navigate a complicated healthcare system with clarity and confidence. They pair people-centered navigation with technology, and their advocates cut through insurance denials, medication costs, and paperwork so patients get what they need without fighting alone.
Make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program and explain the benefits of the service.
Access patient EMR and review chart notes to ensure familiarity with their condition before each call.
Identify medications requiring special handling and necessary supplies such as sharps containers or needles.
Shields Health Solutions is a specialty pharmacy services company that partners with health systems to provide comprehensive pharmacy care. They offer a supportive culture with benefits starting day one and opportunities for professional development.
Serve as an inside sales partner driving patient engagement and revenue through proactive outreach and pipeline management.
Build long-term consultative relationships with patients to influence testing adoption and repeat utilization.
Collaborate cross-functionally with Field Sales, Billing, and Support to remove barriers and advance opportunities.
Natera is a global leader in cell-free DNA testing dedicated to oncology, women's health, and organ health. The company consists of highly dedicated professionals from world-class institutions focused on genetic testing and diagnostics.
Own the patient conversion funnel, ensuring timely outreach and scheduling for new referrals.
Conduct omnichannel outreach via phone and text to engage patients, build trust, and overcome objections.
Re-engage disengaged patients who cancel, miss appointments, or drop off to bring them back into care.
Protocol Behavioral Health improves cancer care by embedding specialized behavioral health and supportive care within oncology teams. The company is a fast-growing, early-stage startup built by experienced healthcare operators, focusing on partnership and value-based care delivery.
Provide clinical education, focused interventions, and care transition support for members with low-acuity needs.
Conduct in-person and virtual clinical exams, medication reconciliation, and chart reviews.
Triage referrals and collaborate with care team to ensure timely follow-up and handoffs.
Cityblock Health is a tech-driven provider for communities with complex needs, offering personalized primary care, behavioral health, and social services. Founded in 2017 and backed by Alphabet, the company has a diverse, inclusive culture and is growing rapidly.
Provide short-term, telephonic care management to high-risk patients in the 30 days after hospital discharge, focusing on preventing avoidable readmissions.
Conduct comprehensive assessments, develop individualized care plans, educate patients and caregivers, and coordinate with interdisciplinary teams and community resources.
Serve as a patient advocate, helping navigate complex care journeys while working in a remote, metrics-driven environment.
Our partner is a healthcare organization that provides transitions of care support for high-risk patients post-hospital discharge. They operate in a collaborative, technology-enabled environment focused on measurable outcomes and exceptional patient experiences, and they are hiring for this role through Jobgether, an AI-powered job matching platform.
Conduct warm intake calls, manage panel adherence, and deploy multi-channel outreach to maximize program completion and appointment attendance.
Rapidly respond to last-minute cancellations and no-shows, filling open slots to minimize idle clinical time.
Track engagement metrics and build outreach playbooks to lay the foundation for a future team.
Movn Health is the leading national provider of virtual cardiac rehabilitation and cardiovascular care, developed in partnership with Stanford University. We are a small, mission-driven team where every person has a direct impact on patient outcomes and company success.
Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.