Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Understand clients: listen deeply and build trust with older adults who feel lost in the healthcare system.
Educate and empower: help clients understand their Medicare benefits, care options, and community resources.
Solve problems: help seniors access affordable meals, transportation, find specialists, or understand options to stay independent.
EZ Health helps older adults navigate the complex healthcare system, empowering them to get healthier and live better. It is a small, fast-growing startup with a mission-driven culture and a focus on direct, compassionate communication.
Build trusted relationships with older adults and their families, grounded in listening and empathy.
Serve as a go-to resource for navigating medical systems, social services, and emotional wellness needs.
Create individualized care plans that address both clinical needs and Social Determinants of Health.
Sailor Health is revolutionizing mental health care for older adults by addressing one of the fastest-growing and most underserved healthcare segments in America. They are a mission-driven team committed to compassionate, flexible support for seniors.
Engage Thyme Care members to identify health and social needs, discuss goals, and connect them to resources and support. - Work within a structured phone queue handling inbound and outbound calls in a high-volume, metrics-driven environment. - Collaborate with an interdisciplinary team to provide holistic care coordination and help members navigate their cancer journey.
Thyme Care is a tech-native value-based oncology care enabler that partners with health plans and providers to deliver better outcomes and lower costs for people with cancer. The company is a growing organization with a culture that blends human support with technology and AI, aiming to create a more connected and compassionate experience for members.
Provide non-clinical care coordination, patient engagement, and program support across FamilyWell's integrated mental health program.
Communicate with patients via text and phone to facilitate engagement, provide reminders, and follow up on care.
Maintain accurate patient records in EHRs, collaborate with clinic partners, and prepare routine progress reports.
FamilyWell Health is an AI-enabled mental health startup focused on providing equitable, affordable mental health care for women across the reproductive lifecycle. Following a Series A raise, the company is expanding nationally with a mission-driven team and high patient success rates.
Manage provider email support and answer calls in real time, resolving issues and escalating when needed.
Track every open item through to resolution, ensuring outstanding requests are followed up on.
Proactively support your provider network with warmth, professionalism, and a solutions-first mindset.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments. We are a remote-first startup with a small, agile team rooted in purpose and collaboration.
Serve as the first point of contact for patients and families, guiding them through intake and scheduling.
Process referrals, medical orders, and records accurately while ensuring HIPAA compliance.
Deliver a white-glove patient experience by resolving concerns with warmth and empathy.
Isaac Health is a fast-growing Series A startup specializing in dementia and brain health care through a virtual memory clinic. They operate across all 50 states, partnering with payers to deliver patient-centered care.
Perform telehealth-based E/M or Annual Wellness Visits to establish medical necessity for care navigation services.
Document findings in Baba’s platform with accurate coding and use of SDOH Z-codes, diagnoses, and risk factors.
Develop and approve individualized care plans to ensure alignment with the patient’s medical treatment plan.
Baba is rebuilding healthcare for older adults by pairing them with expert advocates who coordinate their care. It is backed by top tier investors and has supported thousands of families in various care settings.
Conduct initial screening and triage for psychiatric and chemical dependency admissions through virtual assessment.
Utilize nursing process and telephone guidelines to provide quality care and ensure positive patient outcomes.
Collaborate with multidisciplinary team and manage multiple priorities in a fast-paced environment.
Sutter Health is a healthcare organization dedicated to providing high-quality medical services. It is a large, integrated system with a supportive culture that values employee contributions and patient-centered care.
Manage patient inquiries via telephone and portal, assist with scheduling follow-up appointments with providers or specialists.
Maintain electronic health records and patient rosters, coordinate documents for provider review, facilitate orders, and assist with prior authorizations.
Answer incoming calls professionally, collaborate with interdisciplinary care teams, and ensure seamless communication within the health network.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve 200,000+ seniors in 1,500+ communities across 32 states with a team of over 1,000 employees, and was ranked #147 on the Inc. 5000 list of fastest-growing private companies.
Own end-to-end clinician recruitment, from sourcing and applications to offer and activation.
Identify and attract exceptional therapists and psychologists passionate about serving seniors.
Manage recruitment pipelines and innovate on tools and systems to scale clinical hiring.
Sailor Health is building an AI-native platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. The fast-growing company values mentorship and provides a supportive, mission-driven environment.
Develop trusting relationships with patients and assess their medical, social, and environmental needs to create individualized care plans.
Support patients with connecting to local services, analyzing medical bills, and identifying medication cost savings.
Document interactions and collaborate with clinical, product, and operations teams to refine the patient experience.
Baba provides a care navigation and support platform that pairs seniors and caregivers with a human advocate team to help manage healthcare and aging. Backed by top tier investors, Baba supports thousands of families across assisted living, nursing homes, and at-home settings, fostering a culture of compassion and purpose.
Drive program engagement and co-create SMART goals with members to support behavior change.
Manage a caseload and provide personalized health education across diverse backgrounds.
Collaborate with providers and use data to monitor member health and optimize outcomes.
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. Founded in 2014, the company has raised over $425 million and is recognized as a top workplace with numerous awards.
Convert referrals into active clients by guiding families through Hera's onboarding process.
Coordinate between families and the care team to ensure a clean handoff to their matched Hero.
Identify and fix friction in the intake process to improve scalability and family experience.
Hera helps families navigate geriatric care management for their aging parents, making the process seamless and supported. They are an early-stage, fast-growing company with a mission-driven culture focused on redefining how we care for our parents.
Screen incoming resumes and applications to identify qualified candidates for clinical roles.
Conduct clinician interviews to assess clinical, behavioral, and operational fit.
Maintain accurate recruitment pipeline records and ensure a smooth candidate experience.
Sailor Health is on a mission to solve the mental health crisis among older adults by building a platform for senior mental health. They are a fast-growing company with a passionate clinical team, partnering with Medicare to provide affordable psychotherapy.
Conduct targeted telephonic outreach to patients and families to educate them on palliative care.
Complete structured eligibility screenings to identify patients with chronic illness and functional decline.
Schedule eligible patients for an initial visit with a nurse practitioner and coordinate logistics.
Vynca provides comprehensive care for individuals with complex needs, aiming for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Provide first-point-of-contact patient support and triage inquiries to medical staff.
Ensure accurate data flow and troubleshoot technical issues on the platform.
Assist with labs, pharmacy, and mental health safety planning for members.
Plume is a trans-founded healthcare company on a mission to make gender-affirming hormone therapy accessible across the US. The company offers an affirming, culturally inclusive, and mission-driven work environment.
Manage high volume of outbound and inbound new patient onboarding calls.
Build trust with patients and clinical care team through exceptional omnichannel customer service.
Collaborate with interdisciplinary care team to schedule visits and support patient goals.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are a growing, innovative organization focused on interdisciplinary teamwork and improving patient outcomes.
Deliver virtual care by reviewing patient medical histories and determining candidacy for treatment via an intelligent online platform.
Issue prescriptions and communicate with patients through secure messaging when needed.
Collaborate with multidisciplinary teams to refine clinical workflows and improve patient and provider experience.
Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian. We're a team of creative problem-solvers who move deliberately and collaborate in person, with autonomy over work and a mission to improve healthcare.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.