Lead daily operations and align execution with broader business goals.
Manage agent attendance, quality, and performance with coaching and follow-up.
Oversee onboarding, compliance, and monthly invoicing while driving workforce growth.
This role is with a partner company that operates a remote, distributed workforce providing outsourced services. The company is scaling to 100 active agents and values hands-on leadership, accountability, and quality.
Oversee end-to-end program operations for multiple complex initiatives, from planning and logistics to data analysis and insight synthesis.
Design smarter systems and embed AI-enabled workflows to reduce operational burden and enable consistent excellence across the organization.
Build trust-based partnerships with senior leaders by anticipating needs, clarifying expectations, and proactively resolving issues.
Leading Educators partners with school systems to improve teaching and student success through instructional excellence and systemic solutions. It is a national nonprofit that values collaboration, continuous learning, and equity, with a culture that fosters individual strengths and innovation.
Lead and supervise program management activities to align with strategic objectives and customer needs.
Provide leadership, coaching, and mentorship to team members while managing workloads and performance.
Monitor program performance using data-driven insights and implement continuous improvement initiatives.
Our partner is a healthcare organization focused on improving outcomes for healthcare organizations and communities. They foster a collaborative, mission-driven culture with emphasis on innovation and continuous learning.
Set the strategic direction for Compliance Operations, transforming regulatory requirements into scalable practices that enable growth.
Partner with Product and Engineering to build tech-first, automated solutions that reduce manual effort and scale operations.
Lead state licensing audits, develop key compliance metrics, and build a high-performing team of 5-10 professionals.
Honor Technology is changing how society cares for older adults by providing technology, tools, and services that empower them to live life on their own terms. With over 100,000 Care Pros and a global franchise network, the company delivers over 50 million hours of personalized care annually, fostering a culture of innovation and compassion.
Lead and manage complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
Collaborate closely with senior leadership across departments to align operational strategies with business objectives.
Instructure creates intuitive products that simplify learning and personal development. They foster a culture of inclusivity, support, and meaningful connection, giving smart, creative, passionate people opportunities to create awesome.
Lead North America delivery operations across project-based engagements and managed services.
Drive client excellence by ensuring high-quality outcomes and consistent customer experience.
Develop and lead multi-level teams, fostering a high-performing, inclusive culture.
Valiantys helps organizations transform work through consulting, enterprise service management, and engineering productivity. They foster a multicultural, inclusive team environment with a focus on growth and balance.
Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.
OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.
Design and improve department-wide systems and structures, lead department retreats, and establish internship/fellowship programs.
Create and maintain communication cadences, organize files and documentation, and provide executive support to the Senior Director.
Manage campaign operations including budget tracking, contractor invoicing, expense categorization, and onboarding coordination.
Greenlight America is a grassroots campaign force powering the clean energy transition at the local level. Founded in 2023, the organization has grown to over 30 staff and supports volunteers advancing utility-scale clean energy projects.
Partner with the CPTO to build the 3-year strategic plan and drive planning operations.
Serve as force multiplier for the leadership team, managing staff meetings, offsites, and QBRs.
Build team-wide communications and culture rituals, including newsletters, town-halls, and organizational health monitoring.
Smartsheet is a software company that empowers teams to manage work and is now uniting human teams with AI agents. With a 650-person product and technology team, the company fosters a culture of innovation, impact, and inclusivity.
Lead Finance Operations, establishing systems and processes for scaling.
Partner with CEO to translate strategy into operational plans and investments.
Oversee legal, compliance, people ops, and capital strategy including fundraising.
Siftwell Analytics is a fast-growing company that combines healthcare expertise and AI to help health plans improve member health. The company fosters a culture of 'Humble Killers'—mission-driven, low-ego professionals—and is committed to diversity and inclusion.
Lead a multi-team organization of Operations Managers responsible for accurate and compliant execution of money movement flows.
Translate high-level organizational strategy into actionable operational plans and drive continuous improvement.
Serve as a strategic link between frontline operations and cross-functional leadership, including Product, Engineering, and Legal.
Human Interest is a fintech company that makes retirement savings accessible to small and medium-sized businesses. It is a high-growth company backed by major investors, with a mission-driven culture focused on closing the retirement gap.
Drive admissions strategy, market demand, and enrollment conversion across campuses.
Lead, mentor, and develop senior-level Admissions and Enrollment Services teams.
Collaborate with operations and executives to improve enrollment processes and customer insights.
This is an education organization with existing campus operations and a focus on student recruitment. It offers a fast-paced, structured, and collaborative environment with a strong emphasis on metrics and growth.
Build and improve operational infrastructure for Convergent's research programs.
Own applicant and selection operations across multiple residency and founder programs.
Manage cross-functional projects, define metrics, and create dashboards.
Convergent Research is a nonprofit science studio that removes bottlenecks to breakthrough scientific research by pioneering Focused Research Organizations. They are a growing, agile team that operates remotely and values risk-taking.
Serve as trusted advisor to the COO, designing and operating the LSGA operating model including rhythm of the business, budget, governance, and strategic programs.
Lead the LSGA PMO and drive strategic initiatives, ensuring prioritization, risk management, and successful execution across legal, compliance, and corporate affairs.
Drive operational excellence and transformation by identifying process improvements, leveraging AI and automation, and building a high-impact strategic operations team.
ServiceNow is an AI control tower for business reinvention, helping organizations automate workflows and improve productivity. It serves 85% of the Fortune 500 and fosters an AI-native culture with a focus on technology and talent.
Design and continuously improve leadership operating systems, including planning cadences and decision-making frameworks.
Own quarterly and annual planning processes to align priorities and resources across teams.
Drive execution of high-priority cross-functional initiatives by improving accountability and coordination.
The company is a fast-growing organization focused on improving operational excellence and strategic planning. It operates in a remote-first environment with a collaborative culture centered on innovation, autonomy, and continuous improvement.
Own the end-to-end client journey, from onboarding to ongoing adoption and expansion.
Build and scale client success and implementation teams, establishing scalable processes and protocols.
Act as executive sponsor for strategic accounts, driving alignment between client goals and company outcomes.
AIO Logic provides enterprise SaaS solutions for financial institutions, focusing on operational execution and industry transformation. The company is scaling rapidly and is committed to building an inclusive workplace.
Lead cross-functional execution of public-funding initiatives across CX, Marketing, Legal, Finance, and Product.
Act as internal ESA-family expert to inform product and go-to-market decisions.
Drive AI-enabled efficiency and process automation to scale operations.
Outschool is an online learning platform that offers live, small-group classes for kids. The company is scaling its public-funding operations and values cross-functional collaboration.
Lead the development of business operations and performance management systems.
Partner with senior leadership to improve forecasting, resource planning, and profitability.
Establish KPIs, dashboards, and operating rhythms to drive accountability and growth.
PSG is a pharmacy intelligence company that helps clients navigate drug management challenges, saving billions annually through technology and advocacy. They are part of EPIC, which has over 4,000 employees nationwide and fosters a collaborative, inclusive culture.
Drive program and team performance, defining roadmaps and managing risk across cross-functional initiatives.
Lead operational readiness by designing training, knowledge management, and process improvements for servicing operations.
Partner with product, engineering, and compliance teams to ensure scalable, compliant, and high-quality servicing experiences.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later options without hidden fees or compounding interest. As a remote-first company, they focus on people and operational excellence, delivering seamless customer experiences at scale.
Oversee the execution of complex technical assistance contracts, ensuring all deliverables and milestones are met on time and within scope.
Design and implement a centralized delivery model, including governance, intake, triage, and operational workflows.
Drive cross-functional collaboration and continuous improvement initiatives to enhance service quality and scalability.
This partner company delivers large-scale technical assistance programs that strengthen healthcare organizations and improve community outcomes. They foster a collaborative, mission-driven culture focused on innovation and continuous improvement.