Provide advanced technical support for the Dragos Platform, handling escalated tickets requiring deep troubleshooting and technical analysis.
Investigate and resolve complex issues involving Kubernetes, Linux, hardware, cloud infrastructure, and various other components.
Collaborate with internal teams to share insights, improve support processes, and contribute to knowledge base content.
Dragos is the global leader in OT cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. They are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Own the customer onboarding from kickoff to production deployment within 30 days.
Diagnose and resolve implementation issues across cloud, Linux, containers, and networking.
Collaborate with cross-functional teams and mentor junior engineers on deployment patterns.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations find and fix exploitable attack vectors with their NodeZero platform. They are a team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.
Triage, investigate, and resolve complex customer issues involving Chainguard Images with modern DevOps tools.
Escalate issues to Engineering, maintain clear communication, and document solutions in Knowledge Base.
Participate in on-call rotation and collaborate cross-functionally to drive product improvements.
Chainguard provides hardened, secure, production-ready builds of open source software for enterprises and AI agents, helping organizations build faster and stay compliant. The company is venture-backed by top investors and serves Fortune 500 clients like OpenAI, Snap Inc., and Snowflake, fostering a culture of trust, intentional action, and customer obsession.
Serve as primary technical support contact for enterprise customers, troubleshooting issues and coordinating escalations.
Deliver customer training sessions and develop materials to help users adopt advanced platform features.
Collaborate with internal teams to improve processes, automate workflows, and advocate for customer needs.
The company offers a platform that securely connects AI agents and human users with business systems. It fosters a collaborative, fast-moving environment, though employee count is not disclosed.
Troubleshoot and solve customer technical issues on the Wiz platform using collaboration and transparency.
Identify escalations and manage incident requests with engineering teams while creating scalable support solutions.
Participate in on-call rotation for after-hours, holiday, and weekend support coverage.
Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.
Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers.
Collaborate with customer teams on deployment, architecture, and operational best practices to drive alignment.
Lead Customer Business Reviews and hands-on workshops to help customers unlock the full value of the platform.
Sysdig provides cloud security solutions, creating the open standard for cloud threat detection. Trusted by over 60% of Fortune 500 companies, we are recognized as a Best Place to Work and one of Deloitte's fastest-growing companies, fostering a culture of diversity and open dialogue.
Manage cloud infrastructure using Infrastructure as Code and scale a Ruby on Rails stack.
Implement monitoring tools, debug production issues, and partner with feature teams to operate safely.
Plan for infrastructure growth, automate systems, and respond to reliability/security incidents.
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. The company raised $450M in Series D in March 2025 and fosters a culture of product engineering with autonomous PODs.
Act as the senior technical owner for complex, high-severity customer issues across cloud infrastructure, Kubernetes, Linux, and distributed systems.
Build automation, diagnostics, and runbooks to reduce repeat escalations and improve time to resolution.
Coach and mentor CREs through technical training and case reviews, and participate in on-call rotation for critical incidents.
Sysdig provides cloud security solutions, helping organizations secure innovation in the cloud with runtime insights and open innovation. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, they value diverse perspectives and open dialogue.
Own customer cases end to end via Slack, Teams, email, and calls.
Troubleshoot Qumulo across AWS, Azure, GCP, and on-prem hardware.
Diagnose server hardware issues and coordinate replacements with OEM partners.
Qumulo's cloud data platform manages exabytes of data, unifying files, objects, and workloads across edge, core, and cloud. They have over 1,100 customers and promote an open, collaborative, data-driven culture.
Own the integration architecture for all Partner Integrations connectors: auth, event delivery, retry, mapping, observability.
Deliver high-complexity integrations with security and ITSM platforms like CrowdStrike, Splunk, and ServiceNow.
Mentor engineers and own incident response for complex integration failures from diagnosis to fix.
Horizon3 is a remote cybersecurity firm whose NodeZero platform provides autonomous pentesting to find and fix attack vectors. The team blends former special ops operators and startup engineers, with a culture of respect, collaboration, and ownership.
Design, automate, and improve the software delivery platform for scalability and reliability.
Build tooling and guardrails for AI agent workflows and scale cloud infrastructure.
Own end-to-end delivery of complex features and mentor engineers in best practices.
ThoughtExchange builds an AI-powered platform that helps leaders connect with communities and uncover actionable insights. The company fosters a remote-first culture with a collaborative team focused on innovation and inclusion.
Secure and operate AWS and Kubernetes environments supporting Chainalysis products and AI platforms.
Troubleshoot production issues, ship Terraform and Kubernetes changes, and strengthen infrastructure security controls.
Collaborate across infrastructure, security, and AI teams, and participate in on-call to drive fixes to completion.
Chainalysis is a blockchain data platform that helps governments and businesses investigate illicit activity and manage risk through data, services, and solutions. The global company values diversity, innovation, and AI-driven work, with employees and customers around the world.
Design, build, and maintain minimal, hardened container images across Linux distributions and application runtimes.
Own end-to-end CVE remediation across OS packages, libraries, and dependencies, including patching and validation.
Build automated pipelines for image builds, vulnerability scanning, testing, and publishing.
RapidFort is a cybersecurity company focused on container image security and software supply chain protection. It is a rapidly scaling remote-first startup offering career growth in Linux, container, and security challenges.
Set long-term technical direction for enterprise platform capabilities including licensing, entitlements, account administration, and MSP workflows.
Guide architecture for multi-tenant services, account models, permissions, and asset allocation across customer and partner accounts.
Mentor senior engineers, drive cross-team technical initiatives, and ensure production reliability through observability and safe rollout practices.
Horizon3 is a cybersecurity company that develops NodeZero, an autonomous pentesting platform for finding and verifying exploitable attack vectors. They are a fast-growing, fully remote team of former special operations cyber operators and engineers, focused on a culture of respect, collaboration, ownership, and results.
Lead customer engagements for enterprise customers across onboarding, implementation, and adoption.
Partner with Solutions Architects, Support, Product, and Sales to drive outcomes and time-to-value.
Act as the voice of the customer, drive business value realization, and manage renewals and expansions.
Chainguard is the trusted source for open source, providing hardened, secure, and production-ready builds of open source software to help organizations build faster and stay compliant. The company is venture-backed by leading investors and serves Fortune 500 enterprises and global industry leaders.
Design and implement Python solutions using the full suite of AWS cloud computing capabilities.
Develop and iterate on AI and LLM-based workflows to reduce customer time-to-outcome.
Operate in a collaborative, agile remote environment, sharing knowledge and participating in peer code reviews.
Two Six Technologies builds, deploys, and implements innovative products that solve complex challenges, particularly in the information operations space for US government and Fortune 50 clients. The company emphasizes collaboration, trust, and pushing boundaries to empower its team and support customers in building a safer global future.
Build and own detections across AWS, EDR, identity, SaaS, and AI gateway to manage coverage, precision, and latency.
Own the security log pipeline as a product, ensuring audit and security logs land centrally for triage and incident response.
Extend detection coverage to agentic AI products, identifying anomalous behavior like prompt injection and data exfiltration.
Angi powers the future of the home services industry, connecting homeowners with skilled pros for home projects. Founded in 1995 as Angie’s List, the company has grown to 9 brands in 8 countries with employees worldwide, emphasizing a culture of sharp, motivated teammates and diversity.
Monitor production and SaaS environments, respond to alerts, and proactively investigate potential issues.
Execute deployments and CI/CD workflows, troubleshoot failed workloads, and perform remediation procedures.
Own operational requests, participate in incident response, and improve automation, monitoring, and documentation.
RapidFort helps organisations secure their software supply chains, reduce software vulnerabilities, and minimise the attack surface of containerised applications. They are a cybersecurity company focused on container security and operate with a globally distributed team.
Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
Use data-driven insights to evaluate performance and develop strategic recommendations.
Lead resolution of complex challenges and escalations with cross-functional stakeholders.
HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.
Partner with regional Sales Leadership to develop technical sales strategies and account plans.
Lead and mentor a team of sales engineers, including hiring and performance management.
Collaborate with sales to identify customer requirements and provide technical expertise.
Chainguard provides hardened, secure, and production-ready builds of open source software for enterprises. It is a venture-backed company serving Fortune 500 clients including OpenAI and Snowflake, with a remote-first culture.