Collaborate with customers to help them achieve their security goals.
Build strong relationships that turn customers into advocates.
Identify potential risks to customer success and implement mitigation strategies.
Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.
Act as a trusted advisor to DataGrail customers, empowering them to maximize the value of their platform through expert guidance and proactive support.
Ensure successful product adoption, drive continuous engagement, and advocate for customer needs to inform product development.
Own the End-to-End Customer Journey – From initial onboarding through ongoing success, ensure a seamless customer experience that delivers long-term value.
DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA.
Own end-to-end technical and strategic success for enterprise accounts.
Lead engagements across deployments, integrations, governance, and budgeting.
Translate enterprise requirements into structured success plans.
Jobgether is a platform using an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company, where the internal team manages the final decision-making process.
Own the entire sales process, from identifying new opportunities to closing deals.
Build and manage a robust pipeline of qualified opportunities through prospecting.
Conduct deep discovery calls to understand prospects’ needs and position solutions.
Truffle Security is dedicated to preventing leaked credentials and constructing superior products for machine identity protection. As a fully remote, collaborative team, they are committed to making meaningful advancements in cybersecurity and nurturing a community of security researchers.
Proactively monitor customer health scores and provide targeted guidance.
Act as the first line of defense for incoming customer inquiries.
LogicGate is an AI GRC platform helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. They are committed to delivering an exceptional experience for their employees and customers by empowering and enabling their people.
Build strong, multi threaded relationships with customer stakeholders
Lead executive business reviews and create tailored success plans
Drive platform adoption and customer engagement through consultative guidance
HR Acuity offers state-of-the-art case management software that helps companies deal with issues consistently, equitably, and transparently. They are a fast-paced, high-growth, and innovative company dedicated to continually raising the bar for employee relations.
Overseeing and resolving technical support requests and cybersecurity issues efficiently.
Conducting training sessions for new customer team members and providing deep dives into new platform features.
Handling the setup and configuration of new features and specialized functionality for existing clients.
MixMode provides AI-powered cybersecurity solutions, pioneering a patented third-wave, context-aware AI approach. They cater to large organizations with big data workloads, including those in enterprise, critical infrastructure, the US Department of War, and the US Intelligence Community.
Oversee overall customer experience and delivery of services.
Deploy and integrate cybersecurity capabilities across broad enterprises.
Analyze and integrate technical requirements into customer infrastructures.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Responsibility for an attractive customer portfolio, with the opportunity to strategically expand services and develop potential.
Building long-term, profitable business relationships through successful conversion of valuable new contacts.
Active development of a strong sales pipeline - with creativity, speed and an excellent sense of customer needs.
SITS Group is a leading group of companies for IT Security that stands for holistic security. With over 700 employees, SITS Group combines experience, competence, resources and services of top-class IT Security providers to form a comprehensive whole.
Develop and maintain strong relationships with key customer stakeholders.
Provide customers with insights on how to leverage our solutions to meet their needs.
Proactively identify and address customer issues, collaborating with internal teams.
AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, with more than 50% of the Fortune 500 leveraging their technology. They are one of the 500 fastest-growing tech companies in North America and inspire each other to innovate and assist each other.
Own GRR and NRR performance, drive renewal execution and expansion strategy, and forecast renewal pipeline.
Develop 3-year value expansion plans for strategic accounts, technology stack alignment and managed services growth.
Build and mentor Customer Success / Account Management team, define performance metrics and accountability standards, and hire and scale the team as recurring revenue grows.
On Call Computer Solutions is a defense-focused compliance and managed I.T. services company. They are seeking a mission-driven Director of Customer Success, and are rapidly expanding with a need to focus on retention and expansion to drive growth.
Becoming the trusted advisor to a set of enterprise customers and their key stakeholders in the UKI region by aligning Camunda technology to their business strategy and goals
Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan
Being a Customer Success Champion to evangelize customer-centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems. They are a fully remote, global company named to GP Bullhound’s 2024 Top 100 Next Unicorn list and certified as a Great Place to Work.
Lead, coach, and develop a blended team of Customer Success Advisors (CSAs) and Technical Leads (TLs).
Drive measurable outcomes in customer adoption, value realization, renewal readiness, and overall account health.
Serve as the Customer Success product SME for aligned PerfectServe solutions.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Drive net-new and expansion revenue by selling NETGEAR / Exium security solutions primarily to MSPs and, when appropriate, directly to SMB customers.
Recruit, onboard, and activate MSP partners nationwide by building repeatable GTM motions including enablement, co-selling, and ongoing partner success.
Build, manage, and grow a pipeline of qualified opportunities across new MSPs, existing MSPs, and key verticals; forecast accurately and consistently.
NETGEAR aims to unleash the full potential of connectivity with intelligent solutions that delight and protect. They are a performance-driven team committed to delivering world-class products, valuing employees and taking work to the Next Gear by living their values.
Partner with sales and implementation to support smooth onboarding, ongoing training, and adoption of contracted functionality.
Form deep relationships with customers, serve as a trusted advisor, and ensure ongoing success, engagement, and strategic conversations with key executive stakeholders and decision makers.
Drive a feedback loop with cross-functional teams by gathering and synthesizing customer inputs to inform product development and prioritize roadmap enhancements.
Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. They are a fast-moving, early-stage team of almost 150 employees that values impact, ownership, and follow-through.
Serve as the primary post-sales relationship owner for a portfolio of enterprise-level customers.
Act as a strategic partner to your customers, understanding their business goals and proactively driving outcomes.
Collaborate closely with Account Executives to build strategic account plans, support expansion opportunities.
Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Their award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. They are a fast-growing global team that values ownership, integrity, and innovation.
Support, own, and enforce the overall Customer Experience (CX) strategy.
Lead the escalation point and manage complex incident handling.
Ensure robust case management and structured follow-ups.
INSIDEA is a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance a brand’s online presence and drive real, measurable growth.
Partner with Sales, KYC Operations, Legal and Client Experience teams to ensure a seamless client onboarding process.
Ensure integrity of the sales pipeline, timely completion of client-specific contracts, and attentive client care.
Become familiar with new account opening requirements, verifying information, and coordinating necessary approvals.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto, offering custody, staking, and trading services. They are a diverse team of more than 600 members with offices in multiple locations and are funded by leading institutions.
Take ownership of a portfolio of 7-9 accounts, including several large customers in active onboarding.
Build relationships with executive sponsors and key day-to-day contacts.
Lead the executive onboarding portion of implementations, ensuring stakeholders are aligned on goals and success measures.
Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. They develop software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.