Own and lead the full implementation lifecycle from solution design through launch and transition to ongoing operations for new client programs and complex builds.
Serve as the primary client-facing implementation leader, translating client goals into executable, scalable, and compliant program solutions while managing cross-functional stakeholders.
Drive solution design, program launch, and post-launch optimization, ensuring technology enablement, operational readiness, and high-quality execution.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Manage multiple software implementation projects, owning client onboarding from sales to full product use to ensure timely, in-scope, and budget-conscious delivery.
Serve as a product expert, configuring solutions, testing functionality, and providing best-practice consultation to customers and internal teams like Customer Success and Sales.
Build strong client relationships through proactive risk mitigation, regular check-ins for feedback, and process improvement to refine onboarding and contribute to product development.
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. It is a home for mission-driven products where teams learn from each other and think holistically about the individuals and communities served.
Oversee customer implementations, ensuring delivery aligns with forecasts and meets commitments.
Lead and scale a team of delivery professionals, mentoring the next generation of leadership.
Build strong relationships with stakeholders and operate as the senior-level escalation point.
LeanTaaS creates software solutions, combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. The company has raised more than $300 million and has been named among the top 100 AI companies in the world.
Own the full implementation process from contract signing to post-launch stabilization, developing customized launch plans.
Educate frontline care staff on Meela’s value and how to champion it with residents and families.
Track adoption metrics and act on findings, flagging issues early and working cross-functionally to resolve them.
Meela builds phone-based AI tools for older adults and their caregivers, addressing loneliness and caregiver burnout. They are backed by tier-one venture capital and live in senior living communities across the U.S., with a focus on scaling responsibly and improving the product in partnership with users.
Lead life science customers in the rapid installation of clinical trial solutions like eTMF and CTMS for sponsors, CROs, and research centers.
Manage the full implementation lifecycle, including project planning, requirements gathering, configuration, validation, training, and go-live activities.
Serve as the primary customer liaison, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.
Veeva Systems is a mission-driven pioneer in industry cloud software, helping life sciences companies bring therapies to patients faster. As a fast-growing SaaS company with over $3B in revenue, it is a public benefit corporation (PBC) with values focused on customer and employee success, operating as a 'Work Anywhere' company with a global team.
Oversee initial implementation and support ongoing management of new and existing Strategic Health Plan Alliances.
Work hand in hand with the Strategic Alliance Manager to support go to market efforts and ensure ongoing execution success.
Conduct regular business reviews with health plan partners and internal stakeholders to assess progress against plans.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. They strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.
Lead the full lifecycle of new business implementation, from contract close through the first 12 months of delivery.
Develop and manage comprehensive implementation plans, covering the first 12 months post-contract execution, ensuring actionable plans are executed with precision.
Serve as the central point of coordination across internal teams, funders, and stakeholders, ensuring a seamless transition from sales to operations.
The American Heart Association is dedicated to fighting cardiovascular diseases and strokes. With over 100 years of experience, they focus on driving breakthroughs in science, policy, and care to build healthier communities.
Lead full lifecycle SaaS implementations, ensuring a smooth transition to ongoing client support.
Manage multiple concurrent client projects, ensuring timelines, deliverables, and expectations are consistently met.
Serve as the primary point of contact for client project teams and stakeholders.
PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions. The platform supports over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.
Lead end to end implementation projects with clients, from sales handoff through user testing and post-go-live.
Become a Vesta product expert, understanding the nuances of how the product supports customer’s needs.
Collaborate with cross-functional teams to ensure the delivery of the right expectations and solutions for clients.
Vesta is rebuilding the mortgage LOS from the ground up with an AI-augmented platform, creating a fully automated mortgage lending process. They have raised $55M from top tier investors and value humility, empathy, self-awareness, and an orientation towards action in their team.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.
Lead implementation delivery from kickoff through go-live and transition to Customer Success, building and managing project plans to drive accountability.
Conduct structured discovery to define goals and translate requirements into a phased approach, partnering with technical teams on complex design decisions.
Ensure launch readiness and risk management, maintaining clear checklists and mitigation plans to control scope and achieve customer outcomes.
Element451 is the AI-native CRM and agent platform built for higher education. They help colleges and universities modernize engagement, recruitment, enrollment, and student success with intelligent automation. The company is scaling, focuses on high-quality implementations as a growth lever, and maintains a culture that builds products customers genuinely love.
Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Develop and execute against the strategic business plan, including strategy for growth and market penetration, competitiveness, and differentiation.
Lead the development and execution of sales strategies, including portfolio management, to achieve regional revenue targets.
Collaborate with cross-functional teams to ensure successful implementation and expansion of ServiceNow solutions.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead and manage a team of Project Managers responsible for executing Day‑1 implementation projects.
Ensure overall successful delivery of all assigned Day‑1 implementation projects.
Drive scalability, standardization, and repeatability improvements for the Canada, Commercial & SMB segment.
NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is known as an innovation powerhouse that excels in AI, cloud and digital.
Lead the planning, coordination, and delivery of complex technology implementation initiatives from initiation through deployment.
Serve as the primary liaison between customers, engineering teams, and internal stakeholders to ensure alignment and effective communication.
Establish implementation frameworks, monitor progress, mitigate risks, and identify opportunities for process improvement.
ICF is a global advisory and technology services provider that combines expertise with technology to help clients solve complex challenges and shape the future. It is a consulting and technology services company with approximately 9,000 employees focused on collaboration and empowering its workforce.
Define project scope, objectives, and deliverables in collaboration with clients and internal teams.
Lead cross-functional project teams, ensuring clear roles, responsibilities, and deliverables.
Serve as the primary point of contact for clients and key stakeholders throughout the project lifecycle.
HealthEdge is committed to building an inclusive environment where all employees belong, make an impact, and deliver exceptional software and services. They are an equal opportunity employer that encourages all qualified individuals to apply.
Lead site selection, market evaluation, and overall real estate strategy.
Manage the full development lifecycle including feasibility, test fits, design development, permitting, and construction.
Build and manage integrated project plans to ensure cross-functional alignment, clear sequencing, and on-time execution.
CardioOne is a physician-led, technology-driven cardiology platform built to empower independent practices to compete and win in a rapidly evolving healthcare landscape. Backed by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country designed to reimagine what is possible for independent cardiology.
Productable is a software and services company helping organizations make better investment decisions using a portfolio approach. They're in the early stages with a lean team and currently serve the DOW.
Own the full implementation lifecycle for assigned US accounts.
Partner with clinical stakeholders to define screening workflows that integrate Optain’s platform with existing clinical operations and EHR systems.
Develop and deliver training programs for clinical staff on camera operation, image capture, and platform workflow—both in-person and virtual
Optain is a revolutionary healthcare company that uses groundbreaking clinicians, software, and hardware technology to rethink care, using the eye as a window to the body to improve the way we screen, manage, and treat eye and systemic conditions. Optain's Series A was done with the expectations of rapid commercial growth.
Own the full implementation lifecycle for assigned US accounts.
Partner with clinical stakeholders to define screening workflows.
Develop and deliver training programs for clinical staff.
Aegis Ventures partners with entrepreneurs and industry leaders to launch and scale transformative companies in digital health and artificial intelligence. Our platform brings together market-shaping ideas, growth capital, and ambitious individuals to solve major societal problems.