Operate as a trusted advisor to the sales team, prospects and customers.
Conduct onsite value workshops at customer locations.
Create complex business cases explaining the overall value of company-offered solutions.
iCIMS is a leading provider of cloud-based recruiting software. They empower companies to manage their entire talent acquisition lifecycle from attract to hire.
Act as the main point of contact on standard value consulting engagements.
Conduct onsite value workshops at customer locations to understand the cost of the customer's current state and the estimated value of the future state with company solutions.
Generate ROI workbooks for opportunities, owning the process once the SPAR has been assigned through delivery and approval by the customer and Account Manager.
Hyland's mission is to help their employees, customers and partners exceed their potential with their industry-leading content services platform. As they’ve grown to a company of nearly 4,000 strong, they have the opportunity to make a significant impact on their communities.
Define and own Cresta’s Customer Strategy vision and engagement model.
Build, lead, and scale a team of Customer Strategy Directors.
Ensure customer strategies are grounded in measurable outcomes.
Cresta's platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. They've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors.
Ensure customer success by driving full value realization of the Segment platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses. They empower millions of developers worldwide to craft personalized customer experiences and have a strong culture of connection and global inclusion, with employees working remotely around the world.
Focus on business transformation, preferably with a top management consulting firm or tech company.
Build business cases with in-depth financial analysis and ROI/TCO modeling.
Foster accountability and build consensus across diverse teams and customer stakeholders.
Palo Alto Networks' mission is to be the cybersecurity partner of choice, protecting our digital way of life. We are built on challenging the status quo and seek innovators committed to shaping cybersecurity's future, valuing trust, accountability, and shared success where your work truly matters.
Maintain and grow a portfolio of investment market clients.
Drive adoption, retention, and expansion of the CENTRL product suite.
Understand client challenges, business drivers, strategic goals, and desired business outcomes.
CENTRL is a Silicon Valley technology AI company automating diligence & DDQ/RFP Response for Investment Managers, Banks, and Corporates. They have regional offices in New York, India, and the United Kingdom and are backed by investors such as Providence Strategy Growth and Susquehanna Growth.
Support the development of an advocacy excellence function by building the standards, mechanisms, and resources.
Strengthen advocate skills through structured learning experiences and mechanisms.
Prepare executives with clear, concise narratives that elevate customer moments.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Lead the front-end development of high-value projects, ensuring alignment with organizational goals and customer expectations.
Oversee the creation and standardization of proposals, ensuring clarity, competitiveness, and compliance with company standards.
Build and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.
Gray AES specializes in engineering, design, construction, digital, equipment manufacturing, and real estate services and serves domestic and international customers across Food & Beverage, Manufacturing, Data Centers, Distribution, Life Sciences, and Advanced Technology. It is a top-ranked firm offering architecture, engineering, and automation services across the globe with multidisciplinary teams of architects, engineers, and project managers that provide unique, customized solutions for our customers.
Support day-to-day relationships with a defined set of client accounts, partnering with Account Management and other CE colleagues.
Educate customers to ensure adoption and optimal usage of CE’s offerings.
Maintain accurate records of contacts, meetings, usage notes, and renewal dates in CRM and internal systems.
Consumer Edge (CE) is a leading data and insights-as-a-service (IaaS) company specializing in the global consumer, B2B, and healthcare economies. They deliver real-time, transaction-based intelligence enriched by deep industry expertise, equipping corporate and investment leaders with tools for strategic decision-making.
Growing SEAKR’s customer base, pipeline and converting the pipeline into bookings.
Establishing and nurturing relationships with customers to understand their current and future needs and promote alignment of SEAKR’s current and future capabilities to meet those needs.
Support formulation of capture strategies with the SEAKR capture team by providing technical, strategic, and business insights for RFI, ROM, white paper, and proposal responses.
SEAKR Engineering is a leading-edge provider of advanced electronics for space applications. They push the boundaries of technology on a mission to change the world for the better from space.
Review company performance drivers and financial statements
Evaluate strategic positioning and market conditions
Compare narrative commentary against quantitative signals
Alignerr partners with leading AI labs and investment-focused organizations. They provide analysts who evaluate financial data, strategic insights, and market trends.
Lead portfolio planning and prioritization to align R&D investments.
Build and lead a high-performing program management team.
Establish best practices, tools, and templates for program governance.
Definium Therapeutics, formerly known as Mind Medicine, is a clinical stage biopharmaceutical company developing novel product candidates to treat brain health disorders. Founded in 2019, they are continuously expanding their presence and global footprint and searching for high-impact individuals in various clinical, technical and business operations domains.
Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients.
Build a 'performance assessment playbook' to ensure SmithRx is ahead of all contract performance accountability processes.
Actively participate in deal assessment for ongoing retention activity.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform. The company has a mission-driven and collaborative culture that inspires employees to do their best work.
Support/back up the CSE, Senior CSC and CSC responsibilities
Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. They are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.
Develop and maintain Customer Success accounts and a team of Customer Success Executives.
Drive Customer Outcomes at managed accounts leading to client’s product adoption, renewals, and expansion.
Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent cloud-based platform.
Manages portfolio through knowledge of client’s financial condition.
Ensures all advances and loans comply with loan policy.
Resolves factoring and asset-based lending service problems.
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They are a team of problem solvers and innovators who celebrate differences and believe unique perspectives make them stronger and well-positioned for success.
Quantify expected ROI, unit economics, and tradeoffs to help Product make faster, higher-confidence decisions.
Evaluate incentive and growth spend using payback, LTV, and ROI analysis to inform investment decisions.
Build lightweight, repeatable frameworks that scale decision-making across teams.
Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Their self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across multiple chains. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s.
Manage a portfolio of assigned accounts and build long-term relationships.
Provide strategic guidance and ensure customers maximize their ROI.
Identify growth opportunities and negotiate renewal contracts.
Civitas Learning helps colleges and universities apply their vast student data to maximize institutional impact and improve student outcomes. They have an all-in-one Student Impact Platform which creates actionable insights, with adaptable analytics based on models built for each institution and higher education expertise.
Focus on a smaller number of high-value strategic accounts to develop and execute comprehensive account strategies.
Proactively identify risks and project manage internal stakeholders to address customer issues in a timely manner.
Build relationships with senior stakeholders and collect product and operational feedback to drive adoption of platform features.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies in the world, Deel's team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Remotely manage a team of Customer Enablement Account Managers
Mentor and develop CE talent to enable future advancement
Entegris uses advanced science to enable technologies that transform the world. They are a values-driven company with colleagues that rally around People, Accountability, Creativity and Excellence.