Responsible for successful, on-time completion of client onboarding projects
Leads internal teams to execute client onboarding processes and tasks
Develops and drives onboarding project risk mitigation
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage multiple software implementation projects, owning client onboarding from sales to full product use to ensure timely, in-scope, and budget-conscious delivery.
Serve as a product expert, configuring solutions, testing functionality, and providing best-practice consultation to customers and internal teams like Customer Success and Sales.
Build strong client relationships through proactive risk mitigation, regular check-ins for feedback, and process improvement to refine onboarding and contribute to product development.
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. It is a home for mission-driven products where teams learn from each other and think holistically about the individuals and communities served.
Lead full lifecycle SaaS implementations, ensuring a smooth transition to ongoing client support.
Manage multiple concurrent client projects, ensuring timelines, deliverables, and expectations are consistently met.
Serve as the primary point of contact for client project teams and stakeholders.
PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions. The platform supports over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Keep customers informed about the progress of their implementation.
RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees and offer professional development opportunities.
Lead technical onboarding for new clients, including implementation, setup, and ensuring service launch.
Partner with client IT to analyze and implement system interfaces, maintaining existing interfaces.
Act as a higher-level technical resource for support tickets, troubleshooting and coordinating resolutions.
Rater8 is a leader in healthcare reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator serving over 25,000 providers and are a "Great Place to Work™", offering unlimited career growth.
Lead the implementation experience for add-on customers.
Identify and mitigate risks throughout the implementation project.
Collaborate with customers to understand needs and build a project schedule.
RealPage is a company that provides software and data analytics to the real estate industry. They offer solutions for property management, asset optimization, and resident services, aiming to improve efficiency and profitability for their clients. RealPage emphasizes a customer-focused culture and offers opportunities for professional development.
Own the roadmap and vision for your product area, aligning customer needs with company priorities.
Partner closely with engineering and design to define requirements, scope solutions, and deliver high-quality features that solve meaningful problems.
Collaborate cross-functionally with sales, business development, client operations, legal, and go-to-market teams to ensure alignment and readiness for launches.
Wrapbook is a platform that makes production payroll and accounting easier, faster, and more secure. They have a growing team of 250+ people across the USA and Canada, including entertainment and technology experts.
Lead client implementations from initiation through completion, ensuring understanding to scope, timelines, contractual commitments, and client expectations.
Be the primary client-facing implementation lead, building relationships through responsiveness, and consultative support.
Partner with Sales during pre-sale and post-sale phases to support solution planning, requirements clarification, and implementation readiness.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
Lead the full lifecycle of new business implementation, from contract close through the first 12 months of delivery.
Develop and manage comprehensive implementation plans, covering the first 12 months post-contract execution, ensuring actionable plans are executed with precision.
Serve as the central point of coordination across internal teams, funders, and stakeholders, ensuring a seamless transition from sales to operations.
The American Heart Association is dedicated to fighting cardiovascular diseases and strokes. With over 100 years of experience, they focus on driving breakthroughs in science, policy, and care to build healthier communities.
Facilitate weekly in-person client meetings in order to build strong relationships focused on helping facilitate the change management process within SMB/Consumer clients
Identify opportunities to adjust client processes to maximize Ocrolus footprint
Communicate client needs, demands and goals to our internal teams
Ocrolus is on a mission to help lenders automate workflows. Ocrolus' AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month.
Lead implementation delivery from kickoff through go-live and transition to Customer Success, building and managing project plans to drive accountability.
Conduct structured discovery to define goals and translate requirements into a phased approach, partnering with technical teams on complex design decisions.
Ensure launch readiness and risk management, maintaining clear checklists and mitigation plans to control scope and achieve customer outcomes.
Element451 is the AI-native CRM and agent platform built for higher education. They help colleges and universities modernize engagement, recruitment, enrollment, and student success with intelligent automation. The company is scaling, focuses on high-quality implementations as a growth lever, and maintains a culture that builds products customers genuinely love.
Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.
Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.
Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
VALD is a world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world. Eight years on, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA.
Define project scope, objectives, and deliverables in collaboration with clients and internal teams.
Lead cross-functional project teams, ensuring clear roles, responsibilities, and deliverables.
Serve as the primary point of contact for clients and key stakeholders throughout the project lifecycle.
HealthEdge is committed to building an inclusive environment where all employees belong, make an impact, and deliver exceptional software and services. They are an equal opportunity employer that encourages all qualified individuals to apply.
Own the Client Relationship: Manage accounts and build strong relationships with stakeholders.
Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
Drive Performance & Outcomes: Monitor usage and performance metrics and improve client results.
Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.
Manage and empower your team of up to 12 Customer Onboarding Specialists in a remote environment
Drive results from your team by consistently meeting or exceeding activation targets
Monitor key metrics and report on team performance and KPIs, including achievement of activation goals
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors including Addition, Bessemer, Emerson Collective and have a passionate, talented, and customer-focused team.
Leading medium to complex software implementation projects from initiation to go‑live.
Developing clear project plans, schedules, and resource allocation strategies.
Managing relationships with client stakeholders and providing regular status updates.
Ideagen provides software that ensures safety and quality in various sectors, including aerospace, food, and healthcare. They are a global company with offices in America, Australia, Malaysia, and India, and they value work-life balance and welcome flexible arrangements.
Lead the full onboarding lifecycle for new clients.
Serve as the primary client contact, building trust.
Build, refine, and scale onboarding processes.
Breakwater Accounting & Advisory provides outsourced accounting services to small businesses and nonprofits across the U.S. They are a woman-led company and believe in great people first, technology-forward thinking second - with just the right combination.
Act as the main point of contact for clients, fostering strong relationships and understanding their business objectives.
Oversee project timelines, deliverables, and resource allocation to ensure seamless execution.
Analyze workflows and identify inefficiencies to enhance operational effectiveness.
Medallion has built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025.
Directly support the General Manager in building and growing Remote Embedded product, ensuring alignment with strategic objectives.
Develop and project manage Remote Embedded partners’ implementation timeline, and operational work streams (in close collaboration with the Partners’ teams).
Lead the planning, tracking and completion of all project tasks throughout the partner onboarding and implementation process.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams and their team works tirelessly on ambitious problems, asynchronously, around the world.