Manage a book of roughly 100 customer accounts, primarily Destination Marketing Organizations (DMOs), to retain and grow through proactive relationship management and strategic upselling.
Build strong relationships with multiple stakeholders, execute upsell and cross-sell opportunities, and meet quarterly/annual retention and revenue targets.
Serve as primary point of contact for customers, monitor health, and collaborate with support to ensure product adoption and success.
Drive growth within an assigned territory by identifying upsell opportunities and achieving revenue goals.
Lead the full sales cycle from outbound prospecting and product demos to negotiation and closure.
Collaborate cross-functionally and maintain accurate records in Salesforce and Gong.
StarRez is the global leader in student housing software, providing innovative solutions for housing management, resident wellness, and revenue generation. Trusted by 1,400+ clients across 25+ countries, it blends global capabilities with a supportive, high-performing team culture.
Own the commercial and strategic health of Pencil accounts, building trusted relationships with budget-holding stakeholders.
Manage QBRs, roadmap conversations, renewals, and account documentation to tell a clear partnership narrative.
Partner with CST counterparts and proactively identify expansion and upsell opportunities.
Pencil is an advertising technology company whose SaaS product uses Generative AI to transform content creation. It fosters a culture of ownership, proactive communication, and polished client management.
Own client relationships as the day-to-day lead across a portfolio of clients, running weekly calls, roadmaps and status updates.
Drive creative strategy by writing hooks, copy and briefs, then iterating on winners based on performance.
Read paid social results in Ads Manager, form a view, and explain it plainly to senior clients.
Full Funnel Growth is a remote performance marketing agency running integrated growth programs for DTC eCommerce brands, experiential entertainment, regulated retail and B2B. Our team is AI-native, writing-first, and works async with a focus on creative-driven paid social.
Own and grow expansion ARR and renewal outcomes within assigned accounts.
Identify and close upsell and cross-sell opportunities aligned to customer value.
Manage a high-volume install base with structured outreach and CRM tools.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, empowering over 75,000 companies including 84% of the Fortune 500. The culture champions curiosity, collaboration, and innovation, with a strong commitment to diversity and inclusion.
Own strategic client relationships, acting as the senior day-to-day contact across senior, regional, and market stakeholders.
Lead client status meetings, account reviews, governance forums, and Executive Business Reviews while coordinating internal teams to ensure delivery.
Identify and drive renewals, upsells, and expansion opportunities across markets, brands, teams, and capabilities.
Massive Rocket is a rapidly scaling Braze and Snowflake agency that transforms how digital marketing, product, and engineering teams connect using cutting-edge web, mobile, cloud, data, and AI technologies. The company is fast-growing with a culture of ownership, collaboration, and growth, targeting $100M in revenue.
Support sales operations, onboarding clients, managing accounts, and preparing quotes.
Partner with Account Executives, clients, and internal teams to ensure accurate, on-time order fulfillment.
Act as a trusted advisor and client advocate to build long-term relationships and improve customer experience.
Myriad360 is a technology solutions company focused on delivering exceptional customer experiences through sales operations and account management. It fosters a culture built on core values like 'We Before Me' and 'Own It,' and is consistently recognized as a best place to work with a transparent, inclusive environment.
Manage a dedicated enterprise business travel account, focusing on client retention, profitability, and growth.
Build strong client relationships, lead strategic planning sessions, and analyze travel spend to optimize programs.
Support supplier negotiations, deliver business intelligence, and collaborate with cross-functional teams.
This company is a travel management provider delivering corporate travel solutions and strategic account management for enterprise clients. It fosters a collaborative, fast-paced environment focused on client retention, profitability, and long-term growth.
Manage a portfolio of customers, ensuring satisfaction, retention, and expansion.
Build relationships and act as the go-to resource for Bevi product knowledge.
Partner with Sales, Operations, and Marketing to resolve needs and identify growth opportunities.
Bevi is an IoT-enabled beverage platform on a mission to eliminate single-use bottles and make hydration sustainable. With over $160M raised and thousands of customers across North America and Europe, it has a rapidly growing culture focused on sustainability and career development.
Manage a premium portfolio of restaurant groups and strategic accounts, driving retention and revenue growth.
Serve as a trusted advisor to decision-makers with business reviews and tailored training on software and marketing tools.
Travel 30-50% to build face-to-face relationships and deliver in-person presentations.
OpenTable is an industry leader in restaurant technology, helping restaurants thrive and enabling diners to discover and book tables. It is part of Booking Holdings with 70,000+ restaurant partners and a global team that values hospitality and taking care of others.
Founding Account Manager for the EU, building the account management function from scratch with no playbook.
Own expansion revenue and retention for self-service customers and high-potential key accounts across Europe.
Run engagement experiments, rescue at-risk accounts, and analyze cancellations to drive growth and retention.
respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.
Own day-to-day client relationships as the primary point of contact for a portfolio of accounts.
Coordinate influencer, UGC, creative, and paid media specialists to deliver a seamless client experience.
Track budgets, timelines, and performance, while spotting risks and growth opportunities.
InBeat Agency is a marketing agency offering influencer, UGC, creative, and paid media services for major global brands. It is a tight-knit, data-driven team that values creative work, innovation, and meaningful connections.
Drive strategic account growth by identifying and closing expansion opportunities within existing enterprise accounts.
Build deep relationships with stakeholders and act as the voice of the customer across internal teams.
Maintain CRM hygiene and execute data-driven territory plans to maximize retention and lifetime value.
Acquia empowers ambitious brands to create digital customer experiences using its open source Drupal-based Digital Experience Platform. The company is headquartered in Boston, is Great Place to Work-Certified, and is recognized as a market leader by analysts.
Build and maintain long-term customer relationships to maximize satisfaction and retention.
Identify and execute upselling and cross-selling opportunities to drive revenue growth.
Collaborate with internal teams to develop account strategies and stay informed on industry trends.
Documo is a fast-growing B2B SaaS company that helps businesses digitize and streamline document workflows through Intelligent Document Processing. It is a small, fast-growing tech company with a supportive, inclusive, and fun culture.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage a portfolio of largest accounts, establishing strong relationships and hitting retention goals.
Drive a value-based sales process through deep discovery and customized demonstrations of the TeamSnap platform.
Serve as the Voice of the Customer internally, escalating product feedback for proper prioritization.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are a fully remote company with a culture of trust, accountability, and inclusivity, recognized as a best place to work.
Own a portfolio of high-value SMB accounts as a trusted advisor, driving retention and growth.
Proactively expand accounts across Toptal's full portfolio, including specialized talent, HireGlobal, and AI-driven services.
Manage the full client lifecycle, from discovery to closing expansion, while keeping accurate Salesforce data.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale teams on-demand. It is the world's largest fully remote workforce, with $200+ million in annual revenue and a culture encouraging innovation, social interaction, and fun.
Own client relationships post-implementation, driving renewals and expansion.
Monitor customer health metrics and adoption trends to reduce churn and increase value.
Act as the voice of the customer, collaborating with cross-functional teams and supporting events.
Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.
Manage existing partners end-to-end: daily communication, retention, and keeping partner data up to date.
Close deals by recording agreements, setting up campaigns, monitoring execution, and controlling debts and document flow.
Monitor traffic quality and caps, alerting buyers to changes and coordinating next steps.
YEEP is an affiliate marketing business that supplies partners with reliable, high-quality traffic from key digital sources including ASO, SEO, and UAC. It is part of Boosta, a holding tech company collaborating with over 800 specialists worldwide, with a results-driven and data-focused culture.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
Build multi-threaded relationships with executives and decision makers to align on business outcomes.
Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.
Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.