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US 4w PTO

  • Lead delivery of KM programs and strategic initiatives, managing team capacity and priorities.
  • Partner with Claims, Service, Underwriting, and Distribution to address knowledge needs and improve content quality.
  • Use data and feedback to measure impact and build relationships across the KM ecosystem.

Knowledge Management User-Centered Design Stakeholder Management Data Analysis

20 jobs similar to Assistant Director, Knowledge Management & Comm

Jobs ranked by similarity.

US 4w PTO

  • Drive strategy with data by providing strategic recommendations on major business initiatives.
  • Present complex analysis to senior leadership, translating data into actionable insights.
  • Mentor team members and collaborate across the organization to influence business performance.

Liberty Mutual is a global insurance company providing a wide range of insurance products. With a large workforce, they emphasize an inclusive culture and employee resource groups to support diversity and professional development.

United States

  • Manage broker content partnerships and drive co-branded content initiatives with sell-side research firms.
  • Own the editorial calendar and provide project management support across the Research & Thought Leadership team.
  • Collaborate cross-functionally with marketing teams to align content with broader business goals.

AlphaSense provides AI-driven market intelligence and search for professionals, offering content like equity research and company filings. Founded in 2011 and headquartered in New York City, it employs over 2,000 people globally and trusts over 6,000 enterprise customers, including a majority of the S&P 500.

$100,000–$130,000/yr
US Unlimited PTO

  • Own and scale the knowledge ecosystem across customer-facing and internal resources.
  • Optimize knowledge content for AI retrieval and improve self-service resolution.
  • Analyze support trends to identify knowledge gaps and enhance content.

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. The company values diverse backgrounds and fosters a collaborative culture.

US

  • Lead strategy, governance, and continuous improvement of ViaPath's proposal knowledge base and reusable sales content.
  • Own the proposal content ecosystem, ensuring accurate and compelling content for RFP responses.
  • Partner with sales, technical SMEs, and marketing to increase proposal quality and win rates.

ViaPath provides integrated correctional technology solutions to public safety organizations. The company offers a culture of collaboration and is committed to employee well-being with comprehensive benefits and flexible work arrangements.

$156,000–$281,000/yr
US 5w PTO

  • Lead the Specialty Data Science representation on the cross-functional Frontier program, translating rating expertise into platform requirements.
  • Own end-to-end pricing design and modeling for Condo and RV programs, ensuring best-in-class segmentation.
  • Manage, coach, and develop a team of 3–5 data scientists, building a high-performing culture.

Liberty Mutual uses advanced predictive analytics and statistical modeling to build and refine rating programs for specialty insurance lines, driving profitable growth. As a large, established company, we foster an inclusive culture where employees can thrive, supported by comprehensive benefits and professional development opportunities.

$109,607–$167,455/yr
US

  • Develop and execute comprehensive external communications strategies to enhance brand reputation and drive business results.
  • Lead performance analytics to measure effectiveness and provide actionable insights to senior leadership.
  • Manage a small team of external communications professionals, providing mentorship and ensuring high-quality content across all platforms.

Sargent & Lundy is a 130-year-old engineering and design firm specializing in power generation. The company employs thousands of professionals and fosters a culture of growth, innovation, and work-life balance, as evidenced by its award-winning benefits.

$117,300–$169,000/yr
United States 4w PTO

  • Shape content structure and knowledge management frameworks for both member and internal team experiences.
  • Develop scalable knowledge bases with clear taxonomies, metadata, and governance standards.
  • Leverage Generative AI tools to enhance content production, categorization, and searchability.

Oura empowers people to own their inner potential through award-winning health products like the Oura Ring and its app, helping millions improve readiness, activity, and sleep. As a quickly growing company, we prioritize employee well-being and provide a supportive team culture.

US Unlimited PTO

  • Partner with the Chief Transformation Officer to translate strategic priorities into a structured, capacity-aware portfolio of enterprise initiatives.
  • Lead and evolve the transformation PMO, establishing governance standards, delivery disciplines, and reporting frameworks.
  • Personally lead high-priority cross-functional initiatives, ensuring successful execution and sustainable business results.

Patriot Growth Insurance Services is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. With over 2,100 employees in 150+ locations across more than 45 states, they value a collaborative culture where each agency retains its identity while receiving support to grow.

$92,800–$150,000/yr
US

  • Lead quality monitoring initiatives across multi-channel crisis and support services.
  • Develop and implement performance measurement frameworks and operational audits.
  • Drive continuous improvement through data analysis and AI-enabled quality solutions.

The company provides behavioral health and crisis support services at scale through national service networks. It is a mission-driven organization with a collaborative culture focused on professional growth and innovation.

$145,000–$145,000/yr
US

  • Design and deliver leadership and manager development programs, owning the LMS and content creation.
  • Partner with People Business Partners to identify capability gaps and translate them into learning solutions.
  • Establish metrics to evaluate program effectiveness and leverage AI tools to improve learning content and delivery.

Dragos is the global leader in OT cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure. The company is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

US

  • Develop and execute comprehensive communications strategies to increase awareness of AI safety.
  • Translate complex research into accessible narratives for diverse audiences.
  • Support executive leadership by coordinating workflows, projects, and organizational processes.

They focus on reducing major risks associated with advanced AI systems through research and advocacy. Their collaborative, inclusive remote team is mission-driven and works on critical challenges facing society.

US

  • Owns Goodway Group's editorial strategy and content engine across all internal and external channels.
  • Develops thought leadership and flagship research, including the annual Connected Commerce Report, to differentiate the company.
  • Builds executive thought leadership programs and sales enablement assets to drive qualified pipeline growth.

Goodway Group is an independent media and marketing services firm specializing in data-driven digital media and marketing. With a 90+ year history and a remote-first culture, the company has been recognized as a multiyear winner in Ad Age Best Places to Work and has a diverse team of strategists, technologists, and data scientists.

US

  • Lead technology-enabled quality assurance for contact center and claims operations, including transcript quality and conversation insights.
  • Drive governance, standards, and continuous improvement for hybrid human-AI quality monitoring workflows.
  • Translate quality data into actionable insights for Operations, Claims, Training, and Marketing teams.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of Crum & Forster's Specialty Business Unit, the company offers travel protection plans to consumers and agency partners, committed to dependable coverage and end-to-end satisfaction.

$155,400–$272,000/yr
North America Canada Unlimited PTO

  • Develop comprehensive content strategies by leveraging audience insights, campaign goals, and business objectives for multi-channel execution
  • Create detailed content recommendations on formats and distribution channels tailored to target personas, driving innovation with emerging trends
  • Collaborate cross-functionally with campaign managers, product marketers, and creative leads to ensure consistent, connected content implementation

ServiceNow provides an AI-powered platform that automates business workflows for enterprises, serving 85% of the Fortune 500. The company fosters an AI-native culture where technology and talent collaborate to drive innovation.

$61,200–$84,000/yr
United States

  • Own and scale the proposal content ecosystem, managing content for RFPs, RFIs, DDQs, and customer-facing responses.
  • Establish content governance frameworks, review cycles, and content health metrics to ensure quality and consistency.
  • Drive adoption of AI-powered proposal tools and automation capabilities to improve efficiency and content quality.

Seismic is a software company specializing in proposal automation and content management platforms. It is a fast-paced SaaS company with a collaborative culture focused on cross-functional teamwork and AI-driven innovation.

$94,350–$115,500/yr
US Unlimited PTO 17w maternity 17w paternity

  • Lead and manage complex workstreams, building strong partnerships with government agencies and community organizations to drive systems change.
  • Collaborate with cross-functional teams to translate high-level priorities into actionable plans, ensuring timely and high-impact delivery.
  • Identify meaningful metrics, track progress, and make data-informed decisions while navigating ambiguous environments.

Code for America uses technology to make government services work better for all people. With over a decade of experience, they foster a collaborative, mission-driven culture focused on transparency and fairness.

$195,000–$235,000/yr
Canada

  • Own end-to-end delivery of complex, high-visibility government transformation projects.
  • Act as a trusted executive advisor to senior client stakeholders and lead steering committees.
  • Mentor and develop delivery talent while shaping scalable delivery frameworks.

Clariti empowers governments to deliver exceptional citizen experiences through its SaaS platform. They are a high-growth, mission-driven company that values inclusion, ownership, and customer focus.

$116,000–$160,000/yr
US 24w maternity 12w paternity

  • Lead content strategy to improve member-facing help articles and internal agent SOPs.
  • Partner cross-functionally to shape content that supports product and support strategies.
  • Drive measurable improvements in support metrics through data-driven content optimization.

Chime is a financial technology company that builds tools to help people achieve financial progress. The company has a large team of problem solvers and builders, with a culture of ownership and collaboration.

US

  • Coordinate executive research, communications, CRM execution, and meeting logistics to support AccuWeather's executive engagement programs.
  • Manage executive engagement workflows, timelines, reporting, and relationship tracking across Marketing, Sales, and Revenue Operations.
  • Leverage AI tools to accelerate research, meeting preparation, content development, and workflow automation for executive initiatives.

AccuWeather is the most accurate and most used source of weather forecasts and warnings in the world, having saved over 12,000 lives and prevented injury to over 100,000 people. The company serves billions of users globally, reaches over half of the Fortune 500, and fosters a culture of innovation and diversity as an Equal Opportunity Employer.

US 4w PTO

  • Oversee end-to-end program operations for multiple complex initiatives, from planning and logistics to data analysis and insight synthesis.
  • Design smarter systems and embed AI-enabled workflows to reduce operational burden and enable consistent excellence across the organization.
  • Build trust-based partnerships with senior leaders by anticipating needs, clarifying expectations, and proactively resolving issues.

Leading Educators partners with school systems to improve teaching and student success through instructional excellence and systemic solutions. It is a national nonprofit that values collaboration, continuous learning, and equity, with a culture that fosters individual strengths and innovation.