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20 jobs similar to Training and Continuous Improvement Manager

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Global

  • Manage multiple parallel roadmaps with strategic speed and tight daily execution.
  • Build and optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
  • Own the onboarding experience for new Trainers and lead product change communications for customer adoption.

Dandy is transforming the dental industry—worth over $400B—by building an operating system for dental offices. Backed by leading venture capital firms, the company is scaling globally with a focus on technology, innovation, and world-class support.

US

  • Lead PowerUP training programs and modernize Operational Excellence content with GenAI and automation.
  • Deliver high-impact training sessions across formats and coach candidates through certification.
  • Drive continuous improvement capability using data-driven insights and align with global partners.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 25,200 employees in 32 countries, it invests in new technologies and values inclusion and culture.

US

  • Drive measurable improvements in efficiency, customer experience, and cost-to-serve across Global Services functions including Service Coordination, Remote Technical Support, On-Site Technical Support, and Parts & Materials.
  • Establish and enforce operating norms, manage KPI and SLA frameworks, and use Lean/CI tools to reduce waste and improve service delivery workflows.
  • Partner with service leaders, business units, and IT to align operating models and ensure service operations are supported by effective systems, data, and governance.

Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems for professional, college, and high school sports venues, businesses, and public spaces. The company offers competitive compensation and meaningful benefits in a culture that values learning, growth, and teamwork.

US

  • Design, build, and continuously improve structured onboarding programs for Revenue roles.
  • Manage the AI role-play content library and track new hire progress to surface trends.
  • Partner with Revenue leaders to align onboarding with business needs and ensure seamless experiences.

Tekmetric is a cloud-based platform for auto repair shops that simplifies operations and helps shops thrive. It has grown from a single shop's vision to an industry-leading solution, fostering a culture of transparency, integrity, and innovation.

$110,000–$160,000/yr
US

  • Build and scale enablement function from ground up, owning strategy and delivery of training programs for Customer Success Teams and customers.
  • Develop comprehensive training content using AI tools, manage LMS, and integrate into product release lifecycle.
  • Design enablement programs for diverse audiences, facilitate live sessions, and continuously improve materials based on feedback.

$70,000–$95,000/yr
US

  • Own account implementations, field execution, and operational resets across multiple markets.
  • Develop playbooks, training, and standards to ensure processes are adopted network-wide.
  • Coach field teams and use operational data to drive continuous improvement and measurable success.

Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.

$90,200–$125,730/yr
US Unlimited PTO

  • Own the Customer Care Enablement strategy, designing a roadmap aligned with KPIs like CSAT, NPS, and AHT.
  • Spearhead AI tool integration across enablement, including generative AI for content and AI-assisted coaching.
  • Build scalable learning programs, overseeing onboarding, role-based training, and continuing education.

ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.

$102,042–$137,200/yr
US

  • Lead a team of program managers to deliver end-to-end improvements in sales systems, processes, and policies for a global organization.
  • Partner with sales leadership and cross-functional teams to set the roadmap, prioritize initiatives, and drive complex, cross-functional programs.
  • Own the full delivery lifecycle from scoping and requirements through UAT, change management, and adoption measurement for Sales tech stack enhancements.

Samsara is a public company that provides the Connected Operations Cloud platform to help organizations harness IoT data and improve safety, efficiency, and sustainability. They have a global team and a culture focused on customer success, long-term growth, and innovation.

UK

  • Designing and creating high-quality digital training content to drive efficiency and simplification.
  • Building structured, linked modules that integrate business context and system tasks for scalable learning.
  • Applying online learning best practices to maximize engagement and retention across global teams.

RWS unlocks global understanding through language and content services, helping organizations be understood across cultures. Their Product & Technology team, with over 500 staff, supports 7500+ end users globally and fosters a culture of partnership, innovation, and progress.

$115,000–$115,000/yr
United States

  • Lead operational strategy and go-to-market infrastructure for managed services, partnering across sales, delivery, and finance to build scalable service models and SLAs.
  • Drive process improvement by redesigning workflows, implementing AI-powered automation, and establishing KPIs that give leadership clear visibility into business health.
  • Own end-to-end management of critical business systems (PSA, HRIS) and financial models including LTV, CAC, and WIP tracking to support data-driven decisions.

Robots & Pencils is an applied AI engineering firm that designs and deploys AI co-workers for enterprise operations, combining deep UX expertise with senior engineering talent. Founded in 2009, the company operates across Canada, the US, Eastern Europe, and Latin America, with teams averaging 15+ years of experience and a culture that values speed, detail, and real-world impact.

$150,000–$190,000/yr
US

  • Own the end-to-end onboarding program, from content creation to facilitation to measurement and iteration.
  • Deliver cohort-based onboarding experiences through interactive workshops, role plays, and hands-on exercises.
  • Accelerate time-to-productivity across roles using strong onboarding foundations and role-specific ramp paths.

Temporal builds a developer platform for building scalable applications. The company is rapidly scaling its field organization to meet ambitious goals.

US

  • Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
  • Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
  • Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.

Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.

United States

  • Design, execute, and improve technical enablement programs across Field Engineering, including onboarding and certification tracks.
  • Maintain a continuous learning roadmap and create enablement assets like labs and playbooks in collaboration with SMEs.
  • Define and track KPIs such as time-to-proficiency and certification pass rates, using data to iterate on program design.

Neo4j is the graph intelligence platform that transforms data into knowledge for intelligent applications and AI systems. It serves 84 of the Fortune 100 and is backed by over $600M in funding, fostering a culture of inclusiveness and innovation.

US Unlimited PTO

  • Own the onboarding relationship for each customer, keeping implementation on schedule.
  • Configure the platform, set up integrations, and train customers effectively.
  • Use AI tools to improve onboarding efficiency and identify issues early.

Super Dispatch builds software for the auto transport industry, including a Carrier TMS, Shipper TMS, SuperPay, and Super Loadboard. They are a fully remote, distributed team focused on transparency and solving complex problems.

$100,000–$135,000/yr
US Canada Unlimited PTO

  • Design, manage, and continuously improve a structured 90-day onboarding program that introduces new sales team members to sales process, product, industry, and culture.
  • Own the creation and maintenance of core sales content including playbooks, talk tracks, objection handling guides, competitive briefs, and process documentation.
  • Plan and run a recurring training calendar for the full sales organization, including live sessions, skill development workshops, and course-based learning.

Voltus is the leading DER technology platform and virtual power plant operator, connecting distributed energy resources to electricity markets for cleaner electricity. The company is growing rapidly and hires teammates who are bright, gritty, and good, with a passion for a cleaner energy future.

US

  • Execute against high-priority tooling and automation initiatives across the operational stack.
  • Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
  • Identify gaps or inefficiencies in current tooling and proactively address them.

Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces. Founded in 2016, the company is a remote-first team of over 1,000 people and profitable since 2022.

$85,000–$90,000/yr
US Unlimited PTO

  • Oversee training and employee development, ensuring people have resources to grow and perform.
  • Drive employee engagement through creative programs for a distributed workforce.
  • Manage cross-functional People projects from scoping to execution with clear ownership.

Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ worth of products annually to retailers across multiple states. Backed by Y Combinator and investors like DoorDash co-founder, the company is rapidly expanding with a focus on building a scalable, technology-first platform for the cannabis industry.

Texas

  • Create clear, engaging training materials that simplify complex processes.
  • Facilitate virtual and in-person sessions that drive participation and retention.
  • Use AI, Google Workspace, and learning technologies to create and deliver training.

Openwork is a high-growth, people-first staffing company reimagining modern hiring with over 50 years of experience. Privately owned and proudly independent, it has been recognized as one of SIA's Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® award winner.

$199,100–$348,400/yr
North America Canada Unlimited PTO

  • Drive large-scale, cross-functional new product development programs for APEX Strategic Initiatives, translating business objectives into execution strategy.
  • Develop trusted relationships with stakeholders and functional leaders to ensure program delivery and accountability.
  • Operate as an AI-native program manager, using AI tools to synthesize intelligence, surface risks, and provide actionable insights.

ServiceNow is the AI control tower for business reinvention, enabling 85% of the Fortune 500 to work smarter, faster, and better. The company fosters an AI-native culture where technology and talent work together, and is building a large, collaborative team focused on innovation.

US

  • Act as a product consultant and escalation point for operational support issues, partnering with Sales and Field Operations to manage customer expectations.
  • Develop and deliver operational training for CVS Operations and Field Support teams, and create and maintain operational procedures.
  • Lead process improvement initiatives, manage projects from initiation to implementation, and collaborate cross-functionally to drive operational efficiencies.

Brink's is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services, serving customers in over 100 countries. With a network of operations in 51 countries, the company fosters an engaged culture that values diverse backgrounds and provides equal opportunity.