Lead end-to-end management of major production incidents, coordinating cross-functional teams from detection to resolution.
Drive improvements in operational reliability by reducing MTTD, MTTR, and optimizing on-call programs.
Facilitate blameless postmortems and establish incident management standards including severity frameworks and runbooks.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They focus on innovation and operational excellence within a globally distributed engineering organization.
Coordinate and manage escalated incident processes, ensuring timely restoration of failed services.
Communicate incident status, resolution, and success criteria to internal and customer stakeholders.
Own Root Cause Analysis (RCA) processes and manage Technical Action Plans for Sev1 and Sev2 incidents.
HealthEdge is a healthcare software company providing hosted solutions for the healthcare industry. The company operates in a full-time, remote environment with a focus on collaborative and cross-functional teamwork.
Lead and coordinate major incident war rooms from initiation through service restoration, driving cross-functional collaboration.
Provide timely executive-level updates and maintain accurate incident documentation, leveraging AI tools for efficiency.
Participate in a 24x7 on-call rotational support model for enterprise production incidents.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. With nearly 1,000 full-time professionals and a 99% project success rate, they maintain a culture of relentless performance and operate in 25 countries worldwide.
Coordinate incident response for critical production issues, ensuring clear communication and timely resolution.
Act as a central point of contact during incidents, driving alignment across engineering, product, and operations.
Facilitate post-incident reviews, analyze trends, and implement process improvements to prevent recurrence.
The company focuses on operational resilience and incident management for technology systems. It is a technology-driven organization with a collaborative culture emphasizing teamwork and continuous improvement.
Lead cross-team incident triage for high-impact customer outages, coordinating Engineering, Product, and Customer Experience response and contributing to root cause analysis.
Develop and maintain observability for cloud-hosted customer deployments by building and refining system monitors, dashboards, and alerting.
Serve as the senior escalation point for complex support cases in EMEA, working cases that involve deep platform internals and unusual failure modes.
Dragos defends industrial organizations that provide modern civilization necessities like water, electricity, and safe working environments. As a market leader in ICS/OT Cybersecurity, we operate globally with a remote-first culture and are looking for mission-oriented teammates who value authenticity, transparency, and trust.
Design and build automated reliability and self-healing systems to protect production at scale.
Own and improve incident management tooling and on-call health, reducing alert noise and empowering teams.
Develop and evolve observability infrastructure, including monitoring, alerting, SLOs, and performance regression detection.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data for improved safety, efficiency, and sustainability. As a public company with over 2.3 million IoT devices deployed, we foster a culture of growth mindset and collaboration.
Implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments.
Drive an "automation-first" culture by writing code in Python/Go to build self-healing systems.
Act as lead Incident Commander, develop response playbooks, and conduct post-incident analyses.
Zscaler accelerates digital transformation to secure customers with a cloud-native Zero Trust Exchange platform. The company processes over 200 billion transactions daily and fosters a culture of execution, collaboration, and accountability.
Define and implement SLIs/SLOs for critical services, lead incident response, and conduct blameless postmortems to drive systemic improvements.
Design and improve monitoring and alerting with Prometheus and Grafana, build internal tooling, and automate operational workflows to reduce toil.
Partner with cross-functional engineering teams to improve system resilience, contribute to architectural discussions, and strengthen production readiness standards.
Runpod provides a cloud platform for AI development, used by over one million developers for training, fine-tuning, and deploying AI models. The company is a small, remote-first team that closed a $100M Series A in June 2026, emphasizing ownership, speed, and impact at scale.
Drive critical production issues to timely resolutions with strong communication and leadership.
Lead risk assessments and postmortems to help teams spot patterns and prevent future incidents.
Analyze incident data and trends to identify improvements and reduce impact over time.
Grant Street Group helps public sector agencies run financial and tax solutions. They are a technology-focused company with a collaborative culture that emphasizes teamwork and professional excellence.
Build the SRE practice from scratch: define SLO frameworks, on-call rotation, and incident command for live bank customers.
Define severity tiers, SLA commitments, and escalation paths for production support, acting as the technical owner during incidents.
Set engineering operations across sprint discipline, release rituals, code review standards, and compliance artifacts for bank examiners.
Titan builds AI software for banks, specializing in purpose-built small language models and AI bankers that financial institutions trust. The company is a backed fintech startup scaling from a handful to hundreds of customers, with a hands-on, build-first culture under strict compliance standards.
Own reliability and operational stability of BJAK’s production systems.
Design and improve monitoring, alerting, logging and observability across services.
Lead incident response, troubleshooting and structured root cause analysis.
BJAK's automation systems power end-to-end insurance journeys across quote generation, policy issuance, claims, and more. They are a global engineering team with modern engineering culture, offering fully remote work and a high-ownership environment.
Own and evolve observability strategy including monitoring, alerting, dashboards, logging, and distributed tracing.
Define and manage SLIs, SLOs, and reliability metrics, improving MTTD and MTTR through automation.
Build and maintain reliable cloud infrastructure on AWS and Kubernetes while mentoring engineers on SRE best practices.
Filevine is a Legal AI company delivering Legal Operating Intelligence for legal work. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Take ownership of incident management and operational excellence across cloud infrastructure.
Automate high-risk manual processes and drive reliability gains through engineering.
Own a platform domain such as Temporal, observability, or Kubernetes operations.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London with offices across Europe and the US, and has over $530 million in funding from premier investors like Accel and Nvidia's VC arm.
Define and implement SLOs, SLIs, and Error Budgets to ensure production system reliability.
Lead incident command during major outages and drive blameless postmortems.
Develop observability strategies, including monitoring, logging, tracing, and alerting.
Oowlish is a rapidly expanding software development company in Latin America. It is certified as a Great Place to Work and offers a nurturing environment with professional development opportunities.
Design and build cloud-native infrastructure for reliability, observability, and automation across GCP, GKE, and Cloud Run.
Own incident response, root cause analysis, escalation workflows, and runbooks to prevent hard problems from recurring.
Develop Infrastructure as Code, CI/CD pipelines, and operational tooling to improve developer velocity and platform efficiency.
CertifyOS is building the data infrastructure that powers modern healthcare, automating provider licensing, enrollment, credentialing, and network monitoring through an API-first platform. The company is backed by leading investors with a team of deep experience in provider data systems, valuing authenticity, accountability, collaboration, results, and openness to feedback.
Oversee IT incidents from detection to resolution, coordinating cross-functional teams to minimize disruption.
Maintain accurate documentation, analyze trends, and ensure compliance with SLAs.
Facilitate post-incident reviews and drive process improvements to strengthen operational resilience.
Jobgether uses AI-powered matching to connect candidates with hiring companies, focusing on efficiency and fairness. They operate as a platform that processes applications and shares top-fitting candidates with employers, emphasizing innovation and continuous improvement.
Build and maintain observability across the platform in Datadog, including dashboards, monitors, APM, and log pipelines.
Participate in on-call rotation and incident response, driving blameless post-incident reviews and automating toil.
Leverage AI tools to accelerate debugging, generate runbooks, and build automation for operational efficiency.
IPSY is a beauty subscription platform that connects brands and consumers through curated beauty products. It is a remote-first company with a focus on community and engagement.
Design, implement, and improve Site Reliability Engineering practices across production environments with a focus on SLOs, SLIs, and error budgets.
Lead incident response processes and build observability strategies including monitoring, logging, alerting, and distributed tracing.
Partner with engineering teams to enhance system reliability, availability, scalability, and operational efficiency.
Oowlish is a rapidly expanding software development company in Latin America that collaborates with premier clients from the United States and Europe to create pioneering digital solutions. Certified as a Great Place to Work, it offers a nurturing environment with opportunities for professional growth and international impact.
Lead and support the response to all security events and incidents across Twilio's global infrastructure, services, and applications.
Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors and improve security posture.
Own the security incident lifecycle, participate in on-call rotation, and conduct post-incident betterments.
Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. The company embraces a remote-first work culture and a strong culture of connection and global inclusion, fostering a vibrant and diverse team.
Architect and scale the cloud platform behind a mission-critical SaaS product used globally.
Lead Infrastructure as Code maturity and drive automation, reliability, and cost optimisation.
Own uptime, SLAs, and incident management practices while mentoring engineers.
Innocraft (trading as Matomo) provides an open-source analytics platform trusted by enterprises and governments for full data ownership. The company values diversity and inclusion, and operates with a stable, mature product and strong engineering team.