Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
12twenty is a leading talent acquisition platform connecting employers with elite early career professionals from top institutions. The company is fast-growing and fosters a collaborative, customer-first culture.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Manage and execute end-to-end implementations of Ashby's solution for Mid-Market and smaller enterprise customers, handling about 15 concurrent implementations lasting 4-8 weeks each.
Work directly with customers to develop and execute implementation plans, ensuring a positive experience and fast time to value while aligning cross-functional stakeholders.
Advise customers on best practices, navigate change management, and proactively improve processes to enhance efficiency and efficacy.
Ashby is a B2B SaaS company building best-in-class products for recruiting and HR teams. They value small, talented teams and offer a remote-first, collaborative culture with a focus on continuous improvement and customer care.
Plan and oversee projects to ensure customer success, managing resources, budgets, and timelines.
Align with customer executives and build relationships, assessing satisfaction and addressing risks.
Advocate for the Hiring Success methodology, prepare status reports, and manage project health.
SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.
Turn broad priorities into clear project plans with owners, timelines, and deliverables.
Develop and execute expansion plans for GAMURS brands across Instagram, TikTok, YouTube, and X.
Contribute directly to content ideation, scripting, hooks, titles, and overall content packaging.
GAMURS is a digital media company that covers gaming, entertainment, and internet culture. The company operates as a remote team with a focus on social media growth and content creation.
Translate social media priorities into structured project plans with clear owners, timelines, and metrics.
Own initiatives end-to-end from concept to launch, coordinating cross-functional teams across publishing, brand, and video.
Develop and execute expansion strategies for brands on Instagram, TikTok, YouTube, and X, building platform-native content.
The partner company is a social-first media business that focuses on audience growth and content development across major platforms. The company size and culture are not specified in the posting.
Lead end-to-end implementation of Fellow for large enterprise accounts from contract signature to full rollout.
Design and execute detailed rollout plans for org-wide deployments across multiple departments and regions.
Serve as primary post-sale point of contact and trusted advisor for enterprise stakeholders including IT and executives.
Fellow is an AI meeting assistant that helps teams turn conversations into decisions and action. It is a remote-first Series A startup headquartered in Ottawa, serving teams at companies like Shopify and HubSpot.
Drive social media growth by turning strategic priorities into scalable execution plans.
Lead cross-functional projects with creative, publishing, video, and brand teams.
Analyze performance data and optimize content strategies across major social platforms.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, objective, and fair candidate evaluation and have a distributed team environment.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Lead a team of Implementation Managers to guide clients from signed contract through full activation, meeting target activation rates.
Provide hands-on coaching, resolve escalations, and coordinate with Sales, Operations, Product, Legal, and Client Success.
Set and track KPIs like activation rates, CSAT, and TTV, using dashboards to drive continuous improvement.
Second Nature built the world's first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers. They are a team of 200+ passionate, creative people who strive to make a difference each day, creating the ultimate Triple Win for residents, property managers, and investors.
Lead the functional implementation workstream for enterprise SaaS deployments from kickoff to go-live, managing timelines, risks, and cross-functional coordination.
Facilitate discovery and requirements workshops to translate customer business processes into scalable configuration plans including workflows and permissions.
Partner with technical consultants and support training, UAT, and go-live readiness to ensure successful customer outcomes.
Itron provides intelligent infrastructure solutions that help utilities and cities manage energy, water, and city services. With over 5,000 global employees and a publicly traded status (ITRI), the company fosters an inclusive culture and commitment to employee growth.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Lead and manage the implementation and operation team to execute project plans for new and existing clients.
Partner with internal product development, operations, and client services to ensure successful and on-time delivery.
Continuously identify process improvement opportunities and mentor staff to maximize performance and potential.
Cotiviti is a healthcare data analytics and payment accuracy company that partners with clients to improve outcomes and reduce costs. The company fosters a collaborative culture and offers a remote work environment with a focus on innovation and teamwork.
Own and evolve Huckleberry's social media strategy across key platforms, including content philosophy and channel prioritization.
Build and manage a content system grounded in business objectives to build lasting relevance with parents.
Drive creative process, community management, and measurement to connect social performance to broader brand outcomes.
Huckleberry builds life-changing products and experiences for families, with over 5 million families using their app. The company is growing quickly and expanding product offerings to help every family thrive.
Oversee the planning, execution, monitoring, and closure of multiple customer projects.
Establish strong relationships with customer stakeholders and manage expectations.
Develop detailed project plans, manage scope, schedule, resources, and budget.
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are a fast-growing company backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving high-growth companies like Netflix, Figma, and Stripe.
Drive cross-functional program coordination across high-impact workstreams, tracking dependencies and surfacing blockers.
Resolve cross-functional conflicts and drive issues to closure, escalating only genuine ELT tradeoffs.
Own financial interlock and value realization through consistent stage gate rhythm.
Sprout Social is a global leader in social media management and analytics software. Founded in 2010 and headquartered in Chicago, the company has a hybrid team of 1400 people across the globe.
Act as a strategic partner for customers, navigating complex business challenges through advisory-led professional services.
Lead design and deployment of modern automation and AI-native solutions to drive digital transformation.
Manage concurrent projects, ensuring delivery of measurable organizational change and customer value.
Smartsheet provides a cloud-based platform for work management, enabling teams to collaborate and automate workflows. With over 20 years in business, the company employs thousands and values innovation, inclusivity, and employee growth.