Source Job

• Serve as the primary point of contact for fans across voice, chat, email, and digital channels, resolving order inquiries with first-contact resolution and emotional connection.
• Collaborate with internal teams and vendors to ensure seamless fan experiences, while maintaining PCI compliance and safeguarding personal customer information.
• Demonstrate adaptability by quickly learning new systems and policies, contributing to continuous improvement of tools and processes.

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues and teams worldwide. With over 22,000 employees, the company fosters a BOLD culture built on championship teams, fan obsession, entrepreneurial speed, and a determined mindset.

• Own the full sales cycle from prospecting through close across basketball and diamond sports.
• Build and manage a healthy pipeline of clubs, leagues, and organizations.
• Partner with cross-functional teams to drive growth and customer success.

GameChanger is the #1 youth sports app for live streaming, scorekeeping, and team management. They are a remote-first, dynamic tech company based in New York City, focused on empowering youth sports communities.

• Identify and develop prospective clients through networking, referrals, and outreach.
• Build and maintain strong relationships with prospective and existing clients.
• Conduct discovery conversations to understand client needs and present solutions.

Assist Business Solutions turns challenges into structured, actionable systems that drive growth, clarify vision, and create purposeful pathways. They serve organizations across diverse sectors and are committed to values of excellence and uncompromising quality.

• Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events, owning customer questions and issues from initial contact through resolution.
• Lead client onboarding experiences one-on-one and through live virtual webinars, confidently engaging and presenting to groups of clients while guiding them through the coaching programs.
• Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives.

Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals achieve their full potential. The company has been ranked in the top 100 on the Inc. 500 list and hosts major live events.

• Build and scale high-quality ticket supply in underpenetrated markets by identifying gaps and acquiring new sellers.
• Own regional supply KPIs including inventory depth, sell-through, revenue contribution, and supplier concentration.
• Manage the full commercial lifecycle from pipeline creation to deal execution and ongoing revenue growth with strategic suppliers.

StubHub is the world's leading marketplace to buy and sell tickets to any live event, servicing 195 countries. With over 300 million tickets available annually, it offers a fast-paced, high-growth culture.

• Manage daily email correspondence with Design Studio customers, providing product guidance and pricing quotes.
• Assist with various tasks to ensure a flawless customer experience, resolving issues promptly and kindly.
• Be available for phone calls and flexible to work weekends, nights, and holiday hours as needed.

Artifact Uprising creates premium quality, customizable photo goods for digital photos. They are a tight-knit team recently named on Built In Colorado's 2025 Best Places to Work list.

• Manage customer relationships for custom jewelry orders.
• Clarify requirements and coordinate with production teams.
• Ensure smooth order flow from design to delivery.

Frontier is a subsidiary of Fresh Prints, a New York-based remote company that helps startups build global teams. With over 800 hires placed across 50 US startups, Frontier focuses on recruiting top talent for fast-growing companies.

• Drive specification influence and sales growth by engaging architects, consultants, building owners, and contractors.
• Deliver AIA-approved or AIA-aligned presentations and technical training to support product adoption.
• Travel about 60% of the time to build relationships, provide installation guidance, and support launches.

Carlisle Companies manufactures building envelope products and solutions for commercial and residential projects. With operations across North America and globally, it prioritizes safety, inclusion, career growth, and innovation.

• Own the full sales cycle for users already using the product, expanding to enterprise teams.
• Develop first-ever pitch, sequences, and objection handling to be used by future reps.
• Report directly to VP of Sales with uncapped accelerators and equity.

Fyxer is a fast-growing AI-powered sales technology company that automates CRM and research for sales teams. With a lean team of 32, we are a high-intensity, ownership-driven culture that values speed and results.

• Understand current and future demand, enable and educate the sales force, and lead client conversations to present Toptal's perspective.
• Prospect, educate, qualify, and develop sales-ready leads through cold-calling and lead-generation activities.
• Research clients and stay informed on industry trends to build rapport and generate interest.

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

• Drive high-value enterprise eCommerce opportunities and cultivate executive-level relationships.
• Exceed revenue targets through new business acquisition and consultative selling.
• Leverage deep post-purchase and eCommerce expertise to align solutions with client needs.

Narvar provides a platform that drives customer loyalty through seamless post-purchase experiences for retailers. With hubs in San Francisco, Atlanta, London, and Bangalore, they have served over 125 million consumers worldwide and pride themselves on innovation and an ego-free culture.

• Lead strategic sales initiatives across diverse client verticals, renewing contracts and driving new business.
• Manage sales pipeline development, financial forecasting, and execute end-to-end sales processes.
• Proactively generate leads, attend tradeshows, and use consultative selling to expand Product Insights solutions.

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. With operations in 100+ markets, it combines with GfK to offer advanced analytics, and is an Advent International portfolio company.

• Handle all customer service inquiries via phone, email, and live chat in a timely manner.
• Build relationships, identify customer needs, and provide solutions for order issues.
• Collaborate cross-functionally with headquarters and retail departments.

Rebag is an e-commerce company revolutionizing the luxury second-hand market, offering a seller-first platform for buying and selling high-end fashion items. Founded in 2014, the company operates online and in physical stores across the US, with over $100M raised and recognition as a Fast Company Most Innovative Company.

• Manage the exhibitor and sponsor email inbox, respond to inquiries, and support onboarding with standard templates.
• Track and follow up on unsigned contracts, ensure deposits are collected, and maintain accurate records of contract status.
• Own deliverable tracking, maintain dashboards, and coordinate with cross-functional teams including Events, Marketing, and Billing.

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2,000 team members across 15+ countries, we operate in a global, remote-first environment where creativity, collaboration, and impact thrive.

• Own the full sales cycle from first conversation to signed contract and successful pilot discovery.
• Build and manage a territory of independent LBM dealers through outbound, inbound, and partner referrals.
• Influence product roadmap, pricing, and go-to-market strategy based on field insights.

SalesJack is the leading sales platform for independent businesses in the construction supply industry. We're a founding team with experience from Uber and construction, committed to sustainable growth and building a long-term business.

• Develop and maintain key relationships with client account and pharmacy teams.
• Drive strategic account plans to ensure client engagement and satisfaction.
• Lead client meetings and consult on pharmacy spend optimization.

Prime Therapeutics is a pharmacy benefit manager (PBM) focused on simplifying healthcare and connecting care for clients. The company is a large, purpose-driven organization with a culture centered on innovation and employee well-being.

• Execute territory business plans to achieve and exceed sales goals.
• Develop strong relationships with healthcare providers and drive product adoption.
• Partner with cross-functional teams to optimize patient outcomes and support launch execution.

Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into therapies for central nervous system disorders. They are a values-driven organization emphasizing trust, ownership, curiosity, and results, with a focus on diversity and inclusion.

• Drive brand awareness and product adoption within an assigned geography following launch.
• Engage healthcare professionals and key stakeholders through clear, balanced, and compliant product education.
• Build strong relationships, navigate access dynamics, and establish yourself as a trusted resource in the healthcare community.

ARS Pharmaceuticals is a fast-growing, innovative company dedicated to transforming the treatment of severe allergic reactions with neffy, the first and only FDA-approved needle-free epinephrine product. They foster a collaborative, entrepreneurial, and inclusive culture with a strong focus on making a meaningful impact.

• Serve as a professional and responsive point of contact for clients and prospective clients.
• Coordinate collection, organization, and tracking of client information and supporting documents.
• Manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.

GPARENCY is a commercial real estate finance and technology company focused on improving transparency and access in commercial real estate financing. It offers a remote, collaborative work environment centered on communication, accountability, and professional growth.

• Manage a portfolio of strategic merchant accounts to foster long-term relationships and drive financing volume.
• Support business development in closing new deals and onboard merchants to Wisetack.
• Collaborate cross-functionally to communicate merchant needs and scale best practices.

Wisetack builds transparent and intuitive consumer lending products that help service-based businesses thrive. As a well-funded startup with $84M raised, we foster a healthy culture and have been recognized on Great Places to Work lists.