Serve as the executive owner and primary liaison for assigned self-insured health plan client relationships, ensuring seamless transition from sales to implementation and ongoing performance management.
Own the day-to-day executive relationship and strategic value realization across care management, analytics, utilization management, claims processing, benefits administration, and HEDIS quality performance.
Analyze client-specific data to identify cost containment and quality improvement opportunities, developing strategic recommendations to align financial performance with improved member outcomes.
Own the strategy, delivery orchestration, and measurable outcomes realization for a leading health system partner in a multi-year, at-risk partnership.
Direct cross-functional delivery teams (Strategic Value, BD Activation, Product, Customer Success) to ensure the partner captures margin improvement and mission impact.
Set account strategy, own senior client relationships, and ensure all workstreams ladder up to measurable business outcomes such as incremental revenue and APM performance.
Clarify provides analytics and technology solutions to improve health system performance and patient care through better referral orchestration. It is a mission-driven company with a team committed to transforming healthcare and scaling from a few anchor partnerships to 8-10 health system engagements.
Expand the number of accounts and custodial assets for existing clients.
Establish and maintain strong relationships with clients and their consultant/broker and other vendor partners.
Engage in consultative strategic activities with clients such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices and financial health.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They value their employees and strive to create a workplace where individuals feel valued beyond their positions and are committed to being an inclusive employer, ensuring equal opportunities for all.
Successfully manage overall client relationships and stakeholders.
Develop strategies to ensure renewal and growth of client accounts.
Proactively identify potential service issues and implement resolutions.
Lantern is a specialty care platform connecting individuals with specialized healthcare when they need it most. Trusted by large employers, they offer dedicated care teams and access to a curated network of specialists, serving over 6 million members nationwide.
Oversee initial implementation and support ongoing management of new and existing Strategic Health Plan Alliances.
Work hand in hand with the Strategic Alliance Manager to support go to market efforts and ensure ongoing execution success.
Conduct regular business reviews with health plan partners and internal stakeholders to assess progress against plans.
Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. They strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions.
Own the Client Relationship: Serve as the primary client lead during implementation.
Lead Solution Deployments: Oversee customer onboarding (planning, configuration, testing, training, go-live, support) with clear project plans, milestones, and risk mitigation.
Leverage Impact Metrics: Use established KPIs (e.g., time saved, turnaround reduction) to demonstrate ROI and support customer expansion strategies.
Ascertain is building AI agents to automate the administrative work that burdens care teams. They are in major health systems and large specialty groups, saving hundreds of staff hours every week.
Manages Account Executive development of client-specific business plans focused on the client’s goals, performance expectations, growth in membership and profitability.
Trains new staff members and provides on-going coaching and performance, feedback and reviews for existing Account Executives.
Develop and maintain solid business relationships with region’s clients at the executive and key decision-maker levels.
MedImpact Healthcare Systems, Inc. delivers leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. They are a premier Pharmacy Benefits Management solution.
Own a portfolio of employer clients and be accountable for retention and growth outcomes.
Lead client implementations to drive high adoption rates among employers and their employees.
Conduct monthly/quarterly business reviews for employer clients and their broker and consultant partners.
RxSaveCard was founded in 2024 with a mission to reduce pharmacy costs for employers and their employees. Their innovative model is unique in the market, and they are building a modern, card-based approach to prescription benefits that simplifies a complicated system.
Own and manage assigned health plan accounts as the primary point of contact.
Build strong, trusted relationships with clients, handling escalations professionally.
Coordinate with internal teams to track and resolve complex client issues promptly.
They are focused on connecting candidates with jobs through an AI-powered matching process. They value engagement, offer continued learning opportunities, and encourage community involvement.
Serve as the lead of day to day client management for a large, complex client with revenue under management of 100m+ ARR.
Develop a deep understanding of client strategy and contractual terms, partnering with clients and internal partners to execute strategies.
Deliver recurrent business reviews and reports demonstrating progress towards achievement of shared success measures.
Included Health delivers integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care for every person in every community. Included Health is an Equal Opportunity Employer.
Partner with RCM leadership to monitor performance trends and identify revenue cycle opportunities.
Support payer contracting activities, including onboarding clinical network agreements.
Act as program manager for strategic payer partnership initiatives and drive implementation.
Headspace provides access to lifelong mental health support. They combine content, clinical care, and technology to help millions of members around the world get support. Their culture is collaborative, inclusive, and grounded in their values.
Be accountable for long term strategy, relationships, and growth of a dedicated book of key health plan partners.
Lead, mentor, and advocate for a team of Payor Partnership Managers, ensuring they have the tools, training, and strategic guidance to exceed their individual goals.
Own contract strategy & renewals to optimize partnership structure and success.
Equip is a virtual, evidence-based eating disorder treatment program focused on ensuring access to effective treatment. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse culture.
Develop, foster, and maintain relationships with customer accounts.
Serve as the client’s advocate, including monitoring and supporting all activity and managing problem resolution.
Ensure effective communication with clients regarding new edits and system issues and upgrades.
Cotiviti is a healthcare analytics company that helps payers improve their financial performance through data-driven solutions. It is a mid-size company that values proactive problem-solving and strong communication.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.
Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.
Build and manage relationships with key stakeholders across health plans.
Design and implement referral pathways within health plan workflows to connect members.
Monitor referral trends and proactively engage case managers to increase appropriate referrals.
Ophelia is a healthcare startup that provides medication and clinical care through a telehealth platform to help individuals with OUD. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by technology and healthcare investors.
Lead and expand strategic business relationships, driving retention, client satisfaction and growth activities within an assigned portfolio of Global Enterprise accounts.
Develop executive-level relationships with clients by researching and understanding complex business needs, responding to client requests, and serving as the primary liaison between the client and internal departments.
Create and maintain strategic account plans for top Global Enterprise clients.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries.
Deliver exceptional client satisfaction while supporting annual contract renewals.
Ensure all contractual commitments are fulfilled.
Act as primary relationship owner throughout client lifecycle.
Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.
Manage day‑to‑day client relationships and support issue resolution.
Lead Client Business Reviews with Sales and highlight return on investment.
Conduct periodic Workflow Assessments, including planning sessions and user shadowing.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments, with a team of 23,300 people across 32 countries.
Prospect, educate, accelerate, and close complex enterprise deals with regional and national health plans.
Build, nurture, and expand senior executive relationships with health plan decision-makers and industry influencers.
Collaborate cross-functionally to ensure seamless deal execution and long-term account success.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. The company has raised more than $500 million, has over 1,000 enterprise clients, and operates as a remote-first organization fostering a culture of high performance and collaboration.
Own and lead the full implementation lifecycle from solution design through launch and transition to ongoing operations for new client programs and complex builds.
Serve as the primary client-facing implementation leader, translating client goals into executable, scalable, and compliant program solutions while managing cross-functional stakeholders.
Drive solution design, program launch, and post-launch optimization, ensuring technology enablement, operational readiness, and high-quality execution.
PRO-spectus provides patient services, market access, reimbursement support, hub services, and specialty pharmacy support for the life sciences industry. As a remote-forward organization with a supportive and dedicated culture, the company focuses on teamwork and improving patient lives.
Own overall program execution and operational delivery for a strategic client within Cotiviti’s Value‑Based Care solutions.
Act as the primary point of coordination across internal teams including Product Management, Engineering, Data Analytics, Operations, Implementation, and Support to ensure alignment and timely execution.
Proactively identify delivery risks, dependencies, and obstacles; orchestrate appropriate internal resources to resolve issues before they impact clients.
Cotiviti delivers quality, value-based payment, and related platform solutions. They are an equal opportunity employer that recruits, hires, and promotes individuals based on their qualifications for a specific job.