Serve as the primary client engagement point for strategic clients, building strong trusted relationships and driving value from NIQ data.
Analyze market, category, consumer, and industry data to identify trends and actionable insights for clients.
Develop recurring and ad hoc reports, presentations, and insight-driven recommendations to support client business decisions.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in 100+ markets and a global team, NIQ is committed to fostering an inclusive workplace that drives innovation and excellence.
Serve as a long-term strategic partner to restaurant clients, using data, insights, and execution to increase online orders, optimize operations, and unlock growth.
Maintain client records in Salesforce, develop proposals in Google Workspace, and analyze metrics like order trends and retention using data tools.
Act as a bridge between clients and internal teams, monitor market trends, and execute with a results-oriented mindset to drive measurable outcomes.
BeyondMenu helps 15,000 independent restaurants win with digital hospitality — SEO, online ordering, guest engagement, retention, and revenue-driving tools. They are a leading revenue partner for independent restaurants with a collaborative, high-performance, international team.
Drive account retention by monitoring usage patterns and health metrics to secure renewals.
Scale customer enablement through localized self-service educational resources.
Translate data into strategy by conducting proactive account health checks and providing actionable recommendations.
Panopto is a video knowledge management platform that helps businesses and universities improve training, teaching, and knowledge sharing. With over 1,600 companies and 11 million users worldwide, Panopto is a remote-first company with offices in Pittsburgh, London, Hong Kong, Singapore, and Sydney.
Support the Global Customer Insights team in conducting primary market research studies and analyses to identify marketplace opportunities.
Assist in developing and refining research objectives, methodologies, surveys, and presentation decks for business partners.
Analyze study results and mine data from various sources to generate actionable insights for reducing business decision-making risk.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for the da Vinci surgical system and Ion platform. The company fosters a culture of innovation and collaboration among engineers, clinicians, and innovators dedicated to improving patient outcomes worldwide.
Onboard new users - Oversee the activation process for new users, ensuring a seamless introduction to our platform.
Own customer inquiries - Act as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.
Generate revenue - Collaborate with the sales team to support customer success and facilitate upsell activities, directly affecting the LTV of a customer.
We are an education technology platform that connects the best teachers with students who need them. Backed by $15m in Series A funding, we have a collaborative and ambitious global team.
Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
Drive engagement through warm outreach and live sessions to increase platform usage.
Collaborate with account managers and product teams to improve client experience and share insights.
AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.
Drive customer success by increasing product adoption and value realization, leading to retention and growth.
Conduct product trainings and partner with Solutions Architects to guide customers through technical implementations.
Identify and mitigate churn risks while expanding partnerships and documenting ROI.
Algolia is a pioneer and market leader in AI Search, empowering over 17,000 businesses with blazing-fast search experiences. With a Series D funding of $150 million in 2021 and a valuation of $2.25 billion, the company fosters a culture of grit, trust, candor, care, and humility.
Independently manage a portfolio of district and school accounts, ensuring customer delight and driving product adoption.
Collaborate with sales, support, and education teams to mitigate risks, retain customers, and contribute to revenue growth.
Analyze customer feedback and success metrics to provide actionable insights to leadership and improve product experience.
Renaissance is a global leader in pre-K–12 education technology, helping educators personalize learning paths for students. With over one-third of US schools and customers in more than 100 countries, the company fosters a culture of trust, collaboration, and continuous growth.
Serve as a trusted growth partner for clients in the Fresh, Pantry, & Naturals vertical, driving consultative selling and strategic account growth.
Manage full sales pipeline in Microsoft Dynamics, collaborating across NIQ teams to deliver cohesive solutions.
Elevate NIQ’s presence with key decision makers through relationship building and opportunity identification.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior powered by AI-driven analytics. As an Advent International portfolio company with operations in 100+ markets covering over 90% of the world’s population, NIQ fosters an inclusive workplace and values diversity.
Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
Develop mutual value plans and identify expansion opportunities with Account Management partners.
Proactively identify account risks and collaborate with internal teams to optimize implementations.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.
Serve as a strategic partner and trusted advisor to key retail customers, helping them maximize value from the PAR Retail platform.
Drive growth and business outcomes by delivering data-driven insights and identifying opportunities to strengthen customer engagement.
Lead customer engagement and communication, facilitating meetings, strategic planning sessions, and quarterly business reviews.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a focus on innovation and a "Better Together" ethos, the company offers unified customer experience solutions and has thousands of employees globally.
Own an established portfolio across mixed tiers as the primary client relationship.
Own value realisation end to end, driving renewals to clean close.
Keep adoption and value on track through regular check-ins and reviews.
CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.
Manage a portfolio of customers to drive adoption, retention, and expansion through 1:1 and scalable programs.
Collaborate with Sales, Marketing, and Support to ensure consistent customer experiences and identify growth opportunities.
Use CRM and customer success platforms to analyze data, execute digital engagement, and improve processes.
Siteimprove is a SaaS platform that helps organizations manage their digital presence. The company operates globally with a focus on customer success and growth.
Lead and coach the Customer Success and Support team to drive customer success and expansion.
Manage technical evaluations, onboarding, and escalations to ensure customers get value from Tinybird.
Improve customer health processes and collaborate with Sales, Product, and Engineering to influence the roadmap.
Tinybird helps developers and data teams build real-time data products faster using SQL and APIs. They are a growing company used by developers worldwide and are expanding their team.
Execute tactical, 1-on-1 workflow training sessions to accelerate feature adoption and empower operators.
Conduct structured interviews to identify friction points and provide tools to improve daily operations.
Curate user documentation and FAQs within searchable libraries to enable self-service and reduce recurring questions.
Simplesense builds and deploys the Installation Resilience Platform to protect critical infrastructure from cyber attacks. The team combines over 100 years of mission experience with 50 years of technical expertise, fostering a culture of high-trust autonomy and innovation.
Act as the go-to partner for a portfolio of French and UK clients, driving platform adoption through onboarding, best practices, and bespoke solutions.
Own retention and engagement through regular check-ins, actionable insights, and timely follow-through, identifying opportunities for renewals and expansion.
Collaborate with Account Managers to co-own client success plans, delivering strategic insights and feeding client voice back into product and leadership.
Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands dominate competitive landscapes with insights into paid search. Trusted by global brands like Citibank and L'Oréal, the company has a strong culture with a 93% approval rating and an eNPS of 27.
Drive deep product adoption and improve customer health scores for German-speaking accounts.
Manage post-implementation lifecycle, ensuring retention, satisfaction, and account growth.
Design scalable processes with EMEA leadership and use tools like Gainsight and Salesforce.
Canary Technologies provides modern hospitality software powered by an AI platform, used by over 20,000 hoteliers in 100+ countries. Named a 2024 Deloitte Technology Fast 500 company and backed by top Silicon Valley investors, it fosters a culture of innovation and growth.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Solutioning, designing, executing, presenting, and implementing analytic insights related to media analytics (MMM and lift solutions) and tools to meet clients' research objectives.
Ensure proactive insights and action-oriented solutions are delivered to clients by being an expert in your practice area and data/insight storytelling.
Drive client value and successful implementation of analytic solutions while partnering with the sales organization to grow the media effectiveness analytics business.
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in 100+ markets and a global team, we foster an inclusive culture that drives innovation and excellence.
Manage a high-volume portfolio of customers through a tech-touch first engagement model to drive product adoption and retention.
Monitor and act on customer health signals to proactively mitigate risk and drive adoption using tools like Planhat.
Partner cross-functionally with Sales, Support, Product, and Marketing to improve the customer experience.
Cision is a global leader in consumer and media intelligence, engagement, and communication solutions. The company serves over 75,000 clients including 84% of the Fortune 500 and has signed the CEO Action for Diversity & Inclusion pledge, fostering an inclusive culture.