Manage a portfolio of key clients, ensuring timely renewals, mitigating churn risks, and maximizing contract value.
Analyze customer health, forecast renewal outcomes, and proactively address at-risk accounts to secure long-term revenue.
Partner with Sales and Customer Success teams to assess customer health and implement renewal strategies
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Own the full renewal cycle for a high-volume portfolio of US Public Sector accounts.
Maintain accurate pipeline and forecast data in Salesforce, including stages, close dates, amounts, and risk status.
Work cross-functionally with Account Executives, Customer Success Managers, and channel partners.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and improve operational efficiency. With over 50 million registered users, they foster a high-performance culture driven by values and continuous knowledge exchange.
Own the full renewal lifecycle for a defined set of customers.
Execute standard renewal motions by documenting renewal risks and customer engagement steps.
Monitor account health using usage trends, support history, and sentiment.
Ivanti empowers IT and Security teams across the globe. Ivanti values every voice and builds and delivers world-class solutions for its customers through diverse and inclusive hiring, decision-making, and a commitment to its employees and partners.
Act as a trusted operational partner to Professional Services leadership, translating strategy into scalable execution
Own and evolve the global Professional Services operating model, ensuring consistency and scalability across regions
Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance
Veeam specializes in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
Maximize revenue within assigned accounts by designing and executing strategic account development initiatives.
Develop trusted advisor relationships with customers to ensure the solution aligns with their business strategy.
Partner with internal teams to track customer needs and develop long-term retention and growth strategies.
Intradiem is on a mission to reinvent customer service through automation, developing innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. They value a people-first culture, transparent leadership, and unfettered growth opportunities.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships in every key account
Plexus is the Legal Operating System for the modern enterprise, helping in-house legal teams automate and scale legal work across the business. They are trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi, with clients reporting 65% productivity gains.
Drive adoption, retention, expansion, and satisfaction for our scaled customer base.
Identify gaps, design scalable solutions, and execute programs that drive customer success at scale.
Ensure on-time renewals and accurate renewal forecasting across assigned accounts.
Nearmap is an Australian-founded, global tech pioneer innovating in location intelligence. They provide high-resolution imagery and insights, helping customers create meaningful change and propel industries forward.
Own the full renewal and expansion cycle - pipeline management, proposals, negotiation, forecasting, and contract execution.
Build and execute strategic account plans that align Iterable’s capabilities with customer goals, driving retention and measurable growth.
Introduce new channels, products, and services (SMS, WhatsApp, Catalog, AI Suite, Embedded Messaging, etc.) based on strong discovery and quantifiable value.
Iterable is the AI-powered customer engagement platform that helps brands create dynamic, individualized experiences. They empower organizations to activate customer data, design cross-channel interactions, and optimize engagement at scale and has been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies.
Own and manage a portfolio of enterprise accounts to increase ARR.
Develop and execute account plans, aligning customer needs with Appfire offerings.
Drive retention and mitigate churn risks through proactive engagement.
Appfire empowers teams to break silos and collaborate seamlessly through its software. With 850+ employees across 28 countries, they foster an environment where everyone is respected and invest in team member growth.
Run commercial calls with existing customers including renewals, upgrades, downgrades, expansions, and billing conversations
Do contract math live on customer calls including proration, package comparisons, overage analysis, and credit reconciliation
Draft and send contracts for existing customers including amendments, renewals, and supersession agreements with prorated credits
Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. The company is at $6M ARR, bootstrapped, and scaling fast; they value people with commercial instinct and contract literacy.
Own GRR as your primary metric and ensure every Commercial account renews, resolving any risk to renewal well in advance.
Proactively identify expansion opportunities like platform consolidation and services upsell, creating a clear business case.
Build strong relationships across accounts, understand stakeholder roles, and connect Upbound's technical progress to business outcomes.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. They partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence and supports Fortune 500 companies and platform engineers across 100+ countries.
Manage a high volume of customers using one-to-many communication strategies.
Monitor churn risk through behavioral signals and health scores; deploy automated renewal readiness campaigns.
Identify product-qualified leads and usage-based expansion opportunities, triggering in-app messages and emails.
Optro is a leading audit, risk, ESG, and InfoSec platform used by over 50% of the Fortune 500. They are known for their award-winning technology and customer satisfaction, and have been recognized as one of the fastest-growing tech companies in North America for seven years running.
Own the full post-sales customer lifecycle for your assigned enterprise accounts.
Lead renewal strategies end-to-end, including pricing proposals and contract negotiations, to drive retention and account growth.
Partner cross-functionally with Sales and Key Accounts teams to identify and execute on expansion and cross-sell opportunities.
Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites, and they value their differences, encouraging all to apply.
Articulate the ROI of Bazaarvoice's solutions and demonstrate how their products solve specific business challenges.
Maintain an organized pipeline and provide clear, proactive updates to leadership throughout the renewal and sales cycles.
Build relationships across diverse departments and executive leadership.
Bazaarvoice connects brands and retailers with consumers through its global network and technology. They were founded in 2005 and have offices in North America, Europe, Asia and Australia.
Call newly registered restaurants who've shown interest to qualify and onboard them.
Proactively reach out to existing customers to identify renewals and upsell opportunities.
Recover accounts that are going quiet before they churn.
Saltz is a digital marketplace connecting chefs and producers of fresh ingredients. They recently closed a €20M Series A and aim to connect thousands of suppliers with chefs across hundreds of cities; their vision is to build the new standard for how the world sources food.