Develop engaging content (videos, checklists, tutorials) that aligns with our brand and helps customers optimize their use of Handshake via Handshake Academy.
Create content in response to common customer questions, concerns, and objections to provide a self-service learning experience.
Design, develop, and edit videos for customer access and use.
Handshake is building the career network for the AI economy and is backed by the largest and most trusted job network on the internet; Handshake connects 18 million knowledge workers, 1,500 educational institutions, and 1 million employers. Founded in 2014, Handshake has become the most trusted platform for early talent and powers nearly every career center.
Lead onboarding for new customers, creating personalized plans for fast adoption and value.
Serve as the primary point of contact and trusted advisor, understanding client goals.
Train clients on product features and best practices through live sessions and documentation.
Jobgether leverages AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for hiring companies. They streamline the hiring process, sharing shortlists with employers who then manage final decisions and next steps.
Deliver many live and virtual customer training covering CreatorIQ platform fundamentals, features, and best practices across global audiences.
Support webinars, office hours, and recurring enablement programs, adapting content for varying customer roles and experience levels.
Execute training aligned to standardized curriculum and learning paths, ensuring consistent, high-quality delivery at scale.
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They are on a mission to make businesses more human, and humans more impactful. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY.
Define the technical vision and lead architecture decisions.
Design and implement systems for AI agents using Docker containers.
Maintain and evolve the open-source cagent project.
Docker makes app development easier, allowing developers to focus on their priorities. They are a remote-first team with over 20 million monthly users and 20 billion image pulls, and its tools are trusted by startups and Fortune 100 companies.
Design and implement new features that make our container images even more secure, performant, and scalable.
Develop robust internal systems that scale with us—everything from build pipelines to container registries to custom tooling that only we could dream up.
Define standards, write tests, and ship tooling that helps us stay high-quality and high-velocity at the same time.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software and have built the largest library of open source software that is secure by default, and is focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences.
Be the face of Insider One to our clients, bridging their needs and our technology.
Ensure clients utilize our technology effectively to receive world-class service.
Develop and maintain key account plans to boost the value we add to client organizations.
Insider One provides a platform for marketing and customer engagement teams, unifying data, personalization, and journey orchestration. They have 1,500+ team members across 30+ offices and are backed by investors such as Sequoia Capital and General Atlantic.
Help drive the company's customer education strategy by working with the team to build structured curricula.
Develop and maintain a portfolio of education content across formats and channels that iterate quickly alongside the product.
Establish metrics for activation, usage, and retention; analyze content performance and continuously iterate to improve outcomes.
Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
Integrate with, improve, and build upon our continuous testing systems, testing automation, and reporting of quality metrics
Work closely with development teams to ensure proper test planning and execution is incorporated as early as possible in our release cycles
Be expert in identifying performance bottlenecks, spotting anomalous system behavior, and determining the root cause of issues
Cribl is the data engine for IT and Security. Many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs, it is a remote-first company, believes in empowering their employees to do their best work, wherever they are.
Guide new customers through the full onboarding lifecycle.
Serve as the primary point of contact during onboarding.
Partner with customers to define goals.
Our client is a fast-growing SaaS company that helps businesses simplify and automate sales tax compliance. As part of the Customer Success organization, they aim to deliver an effortless and accurate solution that enables customers to stay compliant while focusing on growing their business.
Partner closely with Account Executives and customers to understand business objectives, current customer journeys, and engagement challenges.
Design and demonstrate intelligent, conversational experiences using Twilio products across voice, messaging, and digital channels.
Build compelling demos, prototypes, and Proof-of-Concepts that bring customer engagement stories to life.
Twilio is shaping the future of communications from our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Twilio has a strong culture of connection and global inclusion.
Take ownership of the retention and expansion strategy of the Canvas product lines.
Develop comprehensive plays aimed at increasing adoption and driving predictable retention.
Act as a strong voice for the customer within product conversations and influence product decisions based on customer needs.
Instructure aims to empower people to grow and succeed through intuitive products. They simplify learning and personal development and inspires people to go further in their education and careers by giving them opportunities to create awesome.
Develop high-quality features, tools, and integrations that help customers smoothly adopt Dagster.
Work directly with users to understand challenges and translate feedback into actionable improvements.
Proactively identify and address opportunities for enhancement in code quality, user documentation, or overall performance.
Dagster Labs is an early stage, well-funded startup. They have a proven track record of shipping open source software with global adoption and put a premium on respectful, clear, and complete communication.
Respond to customer, partner, and internal sales team requests related to training services.
Develop and improve processes for the smooth implementation of training programmes.
Solve logistical and training class delivery issues with minimum impact to participants.
ServiceNow began in San Diego, California, in 2004 and has become a global market leader. They bring innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Drive customer engagement, retention, and advocacy through impactful marketing programs.
Cultivate strong relationships with educators, ensuring they experience the value of programs.
Gather and analyze customer engagement and product usage insights.
Jobgether is a platform that connects job seekers with companies using AI-powered matching. They ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.
Perform health checks, optimize monitoring and executing deployments in cloud environments
Automation with Infrastructure-as-Code and configuration management tools
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and other European countries.
Provide expert technical guidance to customers and sales peers regarding Armada’s products and services.
Lead technical demonstrations, proof-of-concepts, and workshops to showcase features, functionalities, and benefits of the company’s offerings.
Cultivate strong relationships with key client stakeholders, including technical decision makers and influencers.
Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. They're looking to bring on the most brilliant minds to help further their mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.
Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs.
Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application.
Enable CSMs to confidently drive product adoption, value realization, and renewal readiness.
Deel is the all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. Among the largest globally distributed companies in the world, Deel has a team of 7,000 spanning more than 100 countries with a connected and dynamic culture.
Provide day-to-day customer support and case triage.
Muvr is a fast-growing, mission-driven company building products that help customers solve real problems. They move quickly, collaborate across teams, and put customer outcomes at the center of how they build and scale.