Lead and manage the clinical team including physicians, APPs, physical therapists, and coaches.
Oversee hiring, staffing, capacity planning, and clinician development.
Own clinical quality, patient experience, and care-delivery operations.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Their multidisciplinary virtual care team includes medical providers, physical therapists, health coaches, and other healthcare professionals, and they aim to treat patients as they would their own loved ones.
Lead day-to-day and long-term clinical operations across markets and care modalities to achieve access, quality, and financial goals.
Build and standardize the clinical operating system, including scheduling, staffing, and workflows for scalable multi-site operations.
Drive cross-functional execution and establish accountability through KPIs, dashboards, and performance reviews.
Tia is building a new model of healthcare for women that integrates primary care, gynecology, mental health, dermatology, and wellness. As a Series D venture-backed company trusted by over 120,000 women, Tia fosters a culture of excellence through continuous improvement, learning, and collaboration.
Directly supervise, coach, and develop the non-clinician care team, setting performance expectations and productivity targets.
Own clinician scheduling and coverage planning across a 24x7x365 operation, managing PTO, shift swaps, and real-time staffing decisions.
Drive patient queue management and throughput to meet SLAs, identifying bottlenecks and implementing AI-driven improvements.
Curai Health is an AI-powered virtual multispecialty primary care clinic that uses machine learning to deliver affordable and accessible healthcare. It is a remote-first company with a mission-driven team committed to improving health outcomes at scale.
Own your team's core operational metrics like productivity, quality, and SLA targets using data-driven daily monitoring.
Develop your team through direct, specific feedback and ramp plans that close performance gaps.
Handle escalations by diagnosing root causes, resolving issues, and implementing process improvements.
Generator Health helps patients access their medications through streamlined operations. The company is a growing healthcare startup focused on operational excellence and patient-centric workflows.
Oversee and manage the CareConnect Clinical Triage and Treat team, ensuring timely, high-quality remote patient care 7 days a week.
Analyze operational data, lead performance improvement initiatives, and communicate staffing and operational needs to Market Leadership.
Provide backup clinical coverage and support recruitment, onboarding, training, and professional development of team members.
WellBe provides comprehensive healthcare services focused on helping patients lead healthier, more meaningful lives. They are a value-based care organization with a patient-first approach, operating across multiple states with a culture centered on teamwork and clinical excellence.
Monitor agent performance in quality, productivity, and attendance with a focus on QA scores above 9%.
Provide frequent coaching based on QA feedback, metrics, and ticket observations.
Handle escalations, maintain coaching logs, and ensure schedule adherence.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing staff. Founded in 2016, the remote-first team of over 1,000 has been profitable since 2022 and is a top Y-Combinator company.
Lead operational initiatives to enhance accessibility and efficiency for accommodated testing experiences.
Partner with product teams and stakeholders to operationalize new capabilities and workflows.
Analyze data and improve processes to ensure reliable delivery of digital assessments.
The company is focused on expanding access and improving educational outcomes through digital assessment experiences. It is a mission-driven organization with a supportive team environment and investment in professional development.
Lead clinical quality and compliance by auditing provider activity, providing feedback, and partnering with Legal, Compliance, and Patient Safety teams.
Manage and develop the Psychiatry Operations team, setting priorities, workflows, and performance expectations while fostering a culture of accountability.
Drive operational excellence through data-driven decisions, strategic initiatives, and collaboration with Product and Engineering on platform enhancements.
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service with a network of over 30,000 licensed therapists, and we deeply invest in our team's well-being and professional development.
Provide direct patient care and develop treatment plans in a telehealth setting.
Collaborate with healthcare team members and maintain professional relationships.
Ensure accurate documentation and adherence to department policies.
Northwestern Medicine is a healthcare system focused on patient-first care and innovation. It is a large organization with a culture of teamwork, integrity, and excellence.
Own the day-to-day execution, performance, and management of your assigned Ladder teams, ensuring 5-star member experiences.
Serve as primary liaison to coaches, shaping programming strategy and driving team success through data and feedback.
Live in the product as a member, monitor team performance metrics, and build surveys to deeply understand member needs.
Ladder is the #1 iOS strength conditioning app, delivering custom weekly workout plans with in-workout coaching and a tight-knit fitness community. We've scaled fast with $90M ARR, 100k+ ratings, and a well-capitalized Series B, fostering a high-performing, high-agency culture.
Oversee daily operations of the Patient Care Coordination team through direct management of the PCC Lead, ensuring clear priorities and accountability.
Drive regional KPIs for the PCC function and implement corrective action when targets are missed.
Continuously evaluate workflows to identify bottlenecks and roll out process improvements in partnership with clinical and product teams.
Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related cardiometabolic conditions. Founded in 2019, Form Health is a venture-backed, mission-driven company partnering with leading employers and health plans to expand access to high-quality care nationwide.
Optimize clinical workflows, manage EHR systems, and analyze lab results daily.
Collaborate with vendors, handle patient/clinician calls, and process prior authorizations.
Maintain flexibility with on-call shifts and a Tuesday-Saturday schedule.
K Health is an AI-powered virtual care engine that partners with health systems to run virtual primary care clinics. Backed by nearly $400 million and founded in 2016, the company is headquartered in New York City and is an Equal Opportunity Employer.
Lead and manage the scheduling team to maximize authorized ABA therapy hours for each client.
Monitor workflows, analyze data, and optimize processes to hit target utilization rates.
Collaborate with clinicians, BCBAs, and families to close gaps between authorized and delivered hours.
Finni Health is a mission-driven behavioral health company focused on providing ABA therapy services to children and families. They are a fast-growing team scaling their operations to improve behavioral health care access in New Mexico.
Lead day-to-day operational performance strategy across pharmacy operations to achieve productivity, turnaround time, and quality goals.
Establish and monitor KPIs, drive process improvement initiatives, and oversee staffing models and workforce planning.
Partner cross-functionally to support enterprise initiatives and transition to new pharmacy operating system.
We are one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Manage the end-to-end credentialing process for assigned therapists, ensuring compliance with all requirements.
Review credentialing documents, complete primary source verifications, and maintain accurate records in multiple systems.
Partner with cross-functional teams to resolve issues and support timely onboarding.
Luna is revolutionizing the delivery of physical therapy by providing in-home care. The company is a start-up with a supportive leadership culture that offers opportunities for growth.
Drive systems efficiency and workflow design across the Coaching Department.
Oversee the Coach Training Academy and onboarding pipeline.
Develop data tools and dashboards to track performance trends.
InStride Health is a digital health company that delivers specialty anxiety and OCD care for children, teens, and families. They are a mission-driven team expanding access to evidence-based care and improving treatment outcomes.
Support day-to-day clinical operations and improve data accuracy for a telehealth practice.
Coordinate patient panel transitions, manage reassignments, and monitor coverage to optimize clinician workflows.
Maintain dashboards and operational tools, partner with data teams, and assist with special projects to build scalable processes.
Jobgether uses AI-powered matching to connect candidates with hiring companies. It is a technology-driven organization focused on efficient recruitment, with a collaborative and mission-focused environment.
Lead workforce planning and capacity management for all clinical roles, ensuring provider data accuracy and forecasting panel availability.
Oversee scheduling and provider availability, optimizing schedules and reducing friction through waitlist management and audits.
Monitor operational KPIs and build dashboards to predict demand shifts and inform staffing decisions.
FamilyWell Health is an AI-enabled mental health start-up delivering therapy, psychiatric consultation, and coaching to patients across multiple states. They are a high-growth startup in the women's mental health space, building systems and structures for scalable operations.
Lead and develop a team of Patient Success Advocates, providing coaching and performance management.
Monitor team metrics like volume, response times, and patient satisfaction to drive improvements.
Serve as escalation point for complex patient interactions and collaborate cross-functionally.
Cadence is a clinical AI company that automates the treatment of chronic disease. It partners with 20+ leading health systems, serves over 100,000 patients, and has been recognized by TIME and LinkedIn as a top startup.
Supervise and lead a clinical team delivering virtual EAP mental health services, ensuring high-quality, timely care and operational performance.
Monitor team caseloads and metrics, implement workflows, and drive performance to meet internal SLAs.
Deliver case audit feedback, coaching, and clinical consultation to ensure adherence to quality standards.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Their AI-native platform reaches over 170 million people worldwide, and they foster a collaborative, mission-driven culture.