Source Job

UK

  • Perform implementation, optimization, and strategic consulting engagements with insurance brokers.
  • Engage with new clients to gather software configuration and business process requirements.
  • Configure core applications and deliver education on Broker Management Systems.

Client Service Project Management Quality Control Business Analysis

20 jobs similar to Associate Customer Implementation Manager

Jobs ranked by similarity.

US 4w PTO

  • Serve as the primary liaison for carrier partners throughout product implementation, ongoing service, and capacity management.
  • Develop and maintain detailed product specifications, translating business and underwriting requirements into technical deliverables.
  • Own the product lifecycle, coordinate updates, and manage underwriting guidelines in collaboration with sales and underwriting teams.

Our partner is a technology-driven company in the property and casualty insurance ecosystem. They foster a collaborative, fast-paced culture focused on operational excellence and partner satisfaction.

UK 15w maternity 2w paternity

  • Gather and interpret client requirements, translating them into system solutions for pension implementation.
  • Manage system configuration, quality control, and lead client implementation projects.
  • Mentor analysts, troubleshoot queries, and support technical development of technology platforms.

Capita is an AI-enabled business services partner working with organizations across the public and private sectors to deliver efficient services. As a large company, they provide resilient pension solutions and foster an inclusive, barrier-free work environment.

US

  • Manage end-to-end client implementation projects in a remote environment, ensuring efficient and well-coordinated onboarding.
  • Support special projects and strategic initiatives that use automation and AI to streamline workflows and improve scalability.
  • Serve as a subject matter expert, providing guidance and knowledge-sharing to colleagues on complex onboarding processes.

The company specializes in healthcare revenue cycle solutions. It fosters a remote, inclusive culture with a focus on innovation and collaboration.

$100,000–$130,000/yr
Global

  • Own customer implementations from kickoff to successful launch.
  • Learn each customer's business and configure Distill around their goals.
  • Guide customers through onboarding, training, and adoption to drive value.

Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.

EMEA Unlimited PTO 16w maternity 16w paternity

  • Manage global workers' compensation insurance programs, supporting renewals and maintaining records.
  • Analyze risk financing options and data to prepare reports and recommendations for senior management.
  • Collaborate with internal teams, brokers, and insurers to ensure compliance and support claims management.

Remote solves modern organizations' biggest challenge of navigating global employment compliantly. With a future-focused culture, they have a globally distributed team working from 6 continents, emphasizing innovation, automation, and AI. The company values asynchronous work and work-life balance.

US Unlimited PTO

  • Lead end-to-end implementation activities for growth and strategic healthcare clients, ensuring on-schedule, within-scope deployments.
  • Serve as primary implementation contact, facilitating stakeholder meetings and maintaining alignment throughout the implementation lifecycle.
  • Develop project plans, lead payer enrollment workstreams, and conduct business reviews to tailor implementations to client needs.

They provide healthcare technology solutions to large organizations. The company fosters a collaborative, fast-paced culture centered on innovation and continuous learning.

UK

  • Lead customers through the full implementation lifecycle, configuring the Firstup platform and integrating with other systems.
  • Manage project milestones, risks, and dependencies to ensure successful and timely launches.
  • Provide expert guidance on product setup, authentication, and technical troubleshooting.

Firstup provides a platform for employee communication and engagement. They are a SaaS company focused on customer value and delivery across EMEA.

$229,724–$351,343/yr
United States Unlimited PTO

  • Own the insurance vertical and build repeatable sales motion.
  • Leverage deep insurance relationships to close complex, multi-stakeholder deals.
  • Educate the market on Checkr Trust's value in underwriting and risk management.

Checkr builds a data platform to power safe and fair decisions. They serve over 140,000 companies and are recognized on the Forbes Cloud 100 list, with a culture that thrives on solving complex problems.

$80,000–$95,000/yr
US 4w PTO

  • Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
  • Train customers directly and configure product builds during the implementation phase.
  • Collaborate with internal teams and clients to ensure successful onboarding and project delivery.

Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.

$77,000–$97,000/yr
US

  • Act as a trusted advisor and primary contact for assigned client relationships, driving adoption and value realization.
  • Own the client lifecycle from onboarding to renewal, collaborating cross-functionally to ensure satisfaction and growth.
  • Monitor client health, identify risks, and coordinate resources to mitigate issues and foster long-term success.

Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is an equal opportunity employer focused on client success and inclusivity.

US

  • Participate on a small team to plan, design, develop, and launch efficient business and operations systems in support of core organizational functions.
  • Gather and analyze data to support business cases, proposed projects, and systems requirements.
  • Collaborate with business and IT stakeholders in the planning, design, development, and deployment of new applications and enhancements.

Crum & Forster provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. With 3000 employees and a 200-year history, they have an employee-first focus and are consistently recognized as a great place to work with multiple workplace and wellness awards.

US

  • Engages with major P&C carriers, manages sales cycles, and coaches Sales Directors.
  • Develops and executes prospecting strategies to secure new business with C-level executives.
  • Maintains a thorough understanding of the Duck Creek consultative selling process and builds relationships with key decision makers.

Duck Creek Technologies is the intelligent solutions provider defining the future of property and casualty insurance, offering modern SaaS solutions. With over 1,800 employees globally, they are a Flexible-First employer that values authenticity, purpose, and transparency.

$77,112–$110,160/yr
UK 16w maternity 16w paternity

  • Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
  • Own day-to-day onboarding and provisioning activities, ensuring rapid execution and minimal friction.
  • Develop and improve workflows, automation, tools, and operational strategies to make customer onboarding more efficient and scalable.

This company provides a leading SaaS and container technology platform for customer onboarding. They operate as a remote-first organization with offices in Seattle and Paris, with a globally distributed team focused on customer success.

$95,000–$110,000/yr
US Unlimited PTO

  • Design, standardize, and optimize recipe and task build solutions for scalable implementations.
  • Analyze customer requirements and build efficient workflow solutions with best practices.
  • Partner with cross-functional teams to ensure accurate, consistent, and high-quality delivery.

Axuall is a clinical workforce intelligence company that enables healthcare organizations to accelerate clinician onboarding and improve workforce planning. The company is backed by over two dozen leading healthcare organizations and fosters a diverse, equitable, and inclusive workplace.

US

  • Own the end-to-end implementation project for PetDesk customers, ensuring a seamless onboarding experience.
  • Use a customer success-based conversation approach to educate customers on improving processes and saving time.
  • Conduct comprehensive training sessions to effectively teach customers how to use PetDesk's software features.

PetDesk provides client communication software for veterinary clinics to communicate with pet owners. The company is a remote-first employer with a personable, consultative culture and values delivering exceptional customer experiences.

Brazil

  • Execute software implementation projects from kickoff to completion, coordinating activities and ensuring objectives are met.
  • Define and manage implementation schedules, requirements gathering, system configuration, training, and deployment.
  • Maintain clear communication with clients and internal teams, monitoring progress and proactively addressing risks.

The company provides software solutions for public-sector organizations in Brazil, focusing on legal and public administration processes. The team is collaborative and values autonomy, with a supportive culture and opportunities for professional development.

US

  • Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
  • Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
  • Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.

Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.

$55,800–$88,100/yr
US

  • Serve as a subject matter expert on Entrata's products and consulting processes, guiding clients through implementation.
  • Develop effective customer relationships to understand business goals and deliver strategic system configuration guidance.
  • Facilitate smooth handoffs to post-implementation support teams and resolve client concerns professionally.

Entrata is a global leader in AI-driven property management technology, providing an operating system for intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency and entrepreneurial energy, recognized by the Silicon Slopes Hall of Fame and Utah Business Fast 50.

US

  • Guide new clients through the onboarding process and communicate required next steps.
  • Collect, review, and maintain accurate client and account information.
  • Establish and update client records within company systems and respond professionally to questions.

Total Fire Protection is a full service fire and life safety provider serving commercial and industrial customers. Since 1991, our team has delivered fire protection solutions including sprinkler systems, fire alarms, inspections, testing, maintenance, special hazard systems, and related services.

US

  • Build relationships with benefits consultants and brokers across the U.S., identifying opportunities to strengthen partnerships.
  • Develop a deep understanding of LearnLux's product and value proposition to educate consultants effectively.
  • Serve as a feedback loop to internal teams and collaborate with sales to support strategic plans and prospecting efforts.

LearnLux is a provider of workplace financial wellbeing, blending digital planning with access to Certified Financial Planner™ professionals. As a remote-first startup backed by prominent investors, we foster a supportive, inclusive team culture focused on employee growth and wellbeing.