Develop training plans, materials, and multimedia content to support adoption of new processes and software.
Deliver instructor-led and web-based training events for the VA workforce.
Measure training effectiveness and support workforce adoption within six months of implementation.
Artemis is a professional services firm supporting federal government programs, including the Veteran and Family Member Program modernization. They emphasize a collaborative culture of self-starters, proactive problem solvers, and action-oriented team players.
Deliver engaging virtual new-hire training for a healthcare customer service program.
Lead virtual classrooms of up to 50 learners on Medicare, compliance, and customer service topics.
Collaborate with coordinators and facilitators to ensure effective knowledge transfer and learner engagement.
This company provides customer service solutions for the healthcare industry, supporting large-scale programs with a focus on Medicare and member support. It emphasizes collaboration and professional development, offering a fully remote training environment for up to 400 new hires.
Manage assigned training programs from planning through evaluation, supporting public health workforce development.
Lead design, delivery, and improvement of virtual and in-person workshops, webinars, and learning experiences.
Coordinate budgets, project plans, and collaborations with SMEs, CDC, and member laboratories.
APHL strengthens laboratory systems serving the public's health in the U.S. and globally. It is an association of public health laboratories that collaborates with member labs, CDC, and partners to advance workforce development.
Provide real-time support to clients during live virtual group sessions, reinforcing engagement and safety.
Document client participation and behavior, communicating concerns to the clinical team promptly.
Support care coordination and discharge planning to ensure continuity across levels of care.
Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services. As a newly launched organization, they are building a team of passionate professionals to reshape mental health care.
Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Lead training, coaching, and technical assistance initiatives for youth development programs.
Support implementation fidelity through observations, assessments, and structured feedback.
Develop training materials and resources aligned with culturally responsive, trauma-informed practices.
The partner organization delivers training and technical assistance for evidence-based youth development programs. Its team works collaboratively, with a culture focused on cultural responsiveness and community impact.
Design and deliver clinical training content using modern instructional design techniques and the ADDIE model.
Partner with customers and internal teams to identify training needs and tailor programs for large accounts.
Maintain clinical standards, measure training effectiveness, and support expansion of clinical training offerings.
Spring Health is an AI-native mental health company eliminating barriers to care through personalized support across coaching, therapy, medication, and specialty care. Reaching over 170 million people worldwide, the team values AI fluency, collaboration, and a culture where everyone feels valued and empowered.
Supervise and train the credentialing associate team to ensure high performance.
Document and refine insurance credentialing workflows and processes.
Collaborate with the Credentialing Team Lead and partners to monitor metrics and resolve issues.
BetterHelp is the world's largest online therapy service, connecting millions of people with licensed therapists to make mental healthcare more accessible. As part of Teladoc Health, it offers startup energy with the support of a large company and a diverse, collaborative culture.
Lead the training and enablement plan across role-based learning, releases, exercises, and user onboarding.
Oversee instructor-led, virtual, computer-based, microlearning, and offline training delivery and quality.
Monitor competency, workflow adoption, satisfaction, and learning evidence; lead corrective actions and continuous improvement.
NetImpact Strategies is a digital transformation consulting firm that partners with federal government agencies to deliver agile, outcome-focused solutions. It has been recognized as a Top Work Place by The Washington Post multiple years and values a collaborative, dynamic culture.
Conduct weekly 45-minute virtual coaching sessions with assigned clients.
Provide skill-based, short-term work focused on situational, developmental, or performance-based concerns.
Help clients build specific skills and reach concrete goals around everyday challenges and areas where they feel stuck.
Gaggle has supported student safety and well-being for over 25 years, partnering with school districts nationwide to provide virtual coaching services to K-12 students and staff. They offer a 100% remote work environment with flexible scheduling and a supportive culture.
Provide telehealth-based individual, family, and group therapy to children, adolescents, and families.
Complete intake, risk, and safety assessments and maintain timely clinical documentation.
Participate in supervision, professional development, and interdisciplinary collaboration.
Backpack Healthcare is a clinician-led, minority-owned telehealth organization offering child and family mental health services. They support early-career clinicians through a structured residency program with supervision and professional development.
Design and develop training programs, onboarding modules, and assessments for internal support teams and vendor partners.
Facilitate training sessions and provide direct coaching and actionable feedback to agents and vendor trainers.
Use QA findings and performance signals to identify training gaps and bring recommendations to management.
Airalo is the world's first eSIM store, helping millions of travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, building a product used by travelers every day, with a culture of trust, ownership, and freedom.
Uses behavioral health knowledge to support coordination, documentation, and communication of medical services and benefit determinations.
Interprets criteria, policies, and procedures to provide appropriate treatment, care, or services for members.
Coordinates with providers, members, and other parties to facilitate optimal care and treatment.
Humana is a leading U.S. healthcare company providing insurance services and healthcare through its CenterWell brand. It serves millions of people and fosters a caring, whole-person well-being culture.
Review psychiatric clinical documentation against Headway's quality standards to ensure safe, evidence-based care.
Provide coaching and remediation to providers on documentation and clinical decision-making.
Work with AI-assisted review tools to evaluate outputs and improve quality rubrics.
Headway builds software that helps mental health providers manage their practices and accept insurance, making therapy more accessible. They are a Series D company with $325M+ in funding, supporting over 75,000 providers across all 50 states.
Conduct comprehensive Functional Behavior Assessments using telehealth and video-capture technology.
Develop individualized, data-driven treatment plans and behavior intervention plans.
Prepare cases for smooth transition to ongoing BCBA and RBT teams.
FronteraCare delivers life-changing autism services to children and families across New Mexico and Colorado. It is a fast-growing, technology-enabled company with a startup culture committed to evidence-based, compassionate care.
Deliver one-on-one and small group training for customers and care partners on device use.
Facilitate group training sessions through the Lingraphica Device Users Community.
Document customer interactions and outcomes in the CRM to inform product and support improvements.
Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with aphasia and other speech impairments. The company is a leader in AAC technology with a fast-paced, goal-oriented environment and a commitment to supporting individuals and care teams.
Promptly answers, screens, and triages inbound telephone calls while verifying caller demographics and quoting member benefits.
Provides routine referrals, answers questions about authorizations, benefits, claims, and incentives, and documents all activities in Uprise's proprietary system.
Makes outbound enrollment calls, assists with website registration, and responds to Critical Incident Response and Management Referral requests.
Uprise Health transforms the delivery and accessibility of mental and behavioral healthcare, bringing whole person care to individuals worldwide. The company values compassion, integrity, collaboration, velocity, and advocacy, fostering a culture of care and support.
Lead regional clinical managers and a multi-state team of psychotherapists, providing coaching, supervision, and mentoring.
Drive integrated, outcome-based care by collaborating across Medical Services and Clinical Leadership to standardize protocols and measure client quality of life.
Optimize access and retention by partnering with Talent Acquisition and Clinical Managers to support recruitment, onboarding, and sustainable caseloads.
Blackbird Health is a clinician-founded organization delivering virtual and in-person mental health services for children and families across Pennsylvania, Virginia, New Jersey, and Maryland. The company is growing, with a collaborative, supportive, and innovative team dedicated to whole-child care.
Design and deliver engaging training programs for property management platforms like Yardi, RealPage, and Entrata.
Evaluate training effectiveness and maintain LMS records to continuously improve learning outcomes.
Partner with Systems and Operations teams to align training initiatives with business goals and support system rollouts.
Asset Living is a third-party property management firm that builds thriving communities nationwide. Founded in 1986, this fast-growing company fosters a collaborative culture of diverse talent and shared leadership.