Deliver instructor-led and hands-on technical training at customer locations and GILLIG facilities, ensuring high-quality instruction aligned to standardized curriculum.
Serve as the primary customer point of contact during training engagements, building strong relationships and acting as a GILLIG brand ambassador.
Travel extensively across the U.S. to support training delivery, identify technician skill gaps, and provide feedback for improving training programs.
GILLIG is the leading transit bus manufacturer in the United States, focusing on environmentally friendly mobility solutions including battery electric and hybrid electric buses. It is a stable, growing Bay Area business with over 132 years of history, renowned for its inclusive, team-oriented culture and excellent benefits.
Design, implement, and sustain enterprise learning programs.
Strengthen leadership pipeline and support exceptional client service.
Translate business strategy into scalable development programs.
Precision Medicine Group is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Their novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step.
Drive Affinitiv and Dealer initiatives to drive engagement and growth within existing assigned book of business.
Operate as the lead point of contact for all matters specific to your book of business and escalate any issues to manager.
Build and maintain strong, long-lasting client relationships
Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. They work with over 6,500 dealerships and every major manufacturer providing data-driven marketing and software solutions.
Assist customers in learning and adopting the brightwheel product for their center
Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program
Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.
Work directly with customers to triage, troubleshoot, and resolve support tickets.
Provide customer service through multiple engagement channels.
Create and update documentation and user communications.
Recast Software helps organizations manage and support users and devices. They are a rapidly growing software company with thousands of enterprise organizations using their solution in over 125 countries.