Build and maintain centralized dashboards for CX functions.
Monitor and troubleshoot data issues across CX systems.
Partner with the CX Ops Manager to design reporting and analytics.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication and help teams send relevant messages using behavioral data.
Analyzing customer sentiment data to identify pain points & opportunities.
Pulling internal data across different data sources to size impact on KPIs.
Creating presentations that combine quantitative findings with qualitative insights.
Grow Therapy is a trusted partner for therapists growing their practice, and patients accessing high-quality care via a three-sided marketplace. They've empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
Guide product management to improve client programs.
Formulate product strategies and streamline development processes.
Optimize workflows and ensure successful product deployments.
The company is connecting talent with companies using an AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Work closely with leaders to analyze and understand both internal and external needs.
Establish and execute product ownership strategies related to data products.
Act as a Subject Matter Expert (SME) for analytics methodology design and implementation.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Identify, evaluate, and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation
Partner with key collaborators across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
Execute on those recommendations until you’ve achieved the desired outcome
Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
Monitors for changes in existing business processes and updates documentation accordingly
Finds new opportunities for process developments and improvements
Drives root-cause-analysis and resolution of data and processes issues/errors by partnering with key stakeholders
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They offer full-service pharmacy benefit management and health benefit management solutions on its proprietary Enterprise Health Platform.
Engage with stakeholders to understand and translate business needs into clear requirements.
Analyze business functions to determine operational objectives, evaluating output requirements.
Conduct financial, product, market, operational, and related research to support strategic planning.
Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions. They are a wholly-owned subsidiary of UPS, trusted by big names in retail, with a SAAS-based solution interacting seamlessly with other systems.
Own forecasting of inbound volume to Clinical Operations.
Develop and manage dynamic staffing models to guide Clinical Operations headcount planning.
Lead short-term scheduling efforts, including shift planning, RTA, and developing and monitoring key performance metrics.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people.
Triage incoming deal submissions and change requests; own ticketing / intake workflow and SLAs.
Manage discounting, approval routing and exception workflows per approval matrices and pricing policy.
Prepare, validate and produce quotes and proposal documents (CPQ or templated quoting tools, spreadsheets, PDF proposals).
Muvr is building modern solutions to simplify moving, transportation and logistics. As they scale, they need a pragmatic, detail-oriented Deal Desk & Approvals Analyst to ensure deals close quickly and correctly.
Develop of dashboards and analytical reports that help monitor, maintain, and improve quality standards
Analyze key performance data and identify levers that impact patient service and trial delivery
Drive ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives
Care Access works to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.