Conduct scheduled member consultations via Zoom and phone to understand needs and provide personalized guidance.
Provide clear information about life, accident, and supplemental health insurance options and help members evaluate coverage.
Guide members through applications, enrollment, and follow-up processes while maintaining accurate records.
The company connects individuals and families with insurance benefits. It offers a remote work environment, training, mentorship, and career advancement opportunities.
Serve as frontline support for clinicians using Ambience's AI documentation platform, diagnosing technical issues and providing empathetic resolutions.
Identify recurring issue patterns and create troubleshooting guides, FAQs, and SOPs to improve support workflows.
Respond to on-call escalations and contribute to reporting on CSAT, resolution rates, and handling times.
Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by reducing administrative burden for clinicians. Backed by top VCs and ranked #1 for improving clinician experience, the company values candor, positivity, and deep thought, and is recognized as a LinkedIn Top Startup.
Take inbound calls from customers or restaurants to provide assistance.
Make outbound calls to follow up on acknowledgement errors.
Manage incoming tickets generated from email or text via CRM.
HungerRush is a leading provider of integrated restaurant solutions. They offer a fully remote work environment and seek motivated individuals to support their customers.
Coordinate travel schedules, reservations, and timing logistics.
Assist with organizing travel plans based on client preferences and availability.
Review and verify scheduling details to ensure accuracy.
Aisles & Abroad is a travel services company that coordinates travel schedules and reservations for clients. The company operates remotely and values organization, detail-oriented work, and proactive individuals.
Foster positive customer relationships through day to day interaction
Respond to high priority voice and email requests
Provide status updates on orders
Clear Capital provides valuation products for the real estate industry, aiming to exceed customer expectations. The company emphasizes a culture of integrity, kindness, and attention to detail, with programs to celebrate tenure and career development.
Lead and grow a high-performing Customer Success team with clear structure and goals.
Own enterprise relationships with top sponsor and CRO accounts, becoming a trusted executive partner.
Build scalable processes and partner with Product, Support, and Sales to drive customer outcomes.
Mural Health is a fast-growing clinical technology startup that makes clinical trials easier for participants. As a small, mission-driven team, they are dedicated to eliminating barriers for participants and caregivers.
Provide direct support to customers navigating healthcare reimbursement, claims, and insurance processes.
Assist with verifying benefits, reviewing claims documentation, and maintaining compliant records.
Collaborate with internal teams to resolve complex reimbursement issues and improve workflows.
This partner company provides customer reimbursement coordination services for healthcare. They operate remotely and offer a collaborative environment with opportunities for professional development.
Deliver warm, personalized customer service via email and chat with efficiency and attention to detail.
Provide product recommendations and sizing guidance to help customers make confident decisions.
Assist with order placement, status updates, returns, exchanges, and shipping issues.
They provide personalized customer support for an e-commerce partner, assisting customers throughout their shopping journey. They are a small, remote, seasonal team that values empathy, collaboration, and exceptional customer experiences.
Manage and coordinate reservation requests and ensure accuracy.
Collect and document client preferences and booking details.
Communicate confirmations, updates, and necessary follow-ups.
Aisles & Abroad is a company that supports reservation management and client coordination. They offer a fully remote work environment with structured onboarding and professional development opportunities.