Respond to member requests for emergency road service in a call center environment. Obtain information regarding the type of service required. Provide customer service and solutions to get members back on the road. Analyze member accounts to determine additional products and services that benefit the member.

As a Customer Success Renewal Manager, you will support the Customer Success Organization in driving a portfolio of customer renewals. The ideal Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space. You will resolve a range of issues creatively and mitigate risk, providing a world-class renewal experience for customers.

Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. Must have excellent communication, sales, and organizational skills to recommend the best options based on clients’ preferences, budgets, and needs.

The Customer Success Specialist will wow and delight our customers by providing prompt and personal expert level support and service, helping to answer questions and troubleshoot and resolve issues; owning the resolution of customer issues while driving the highest levels of customer retention and satisfaction.

The Provider Systems Support Specialist provides systems and transactional support to healthcare providers via phone and email, serving as a key resource for inquiries related to the CareAffiliate and Availity systems, requiring strong problem-solving skills and customer support.

Actively listen to our clients’ customers, utilize customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. Help customers with their account issues, via telephone, email and/or website inquiries and provide them with exceptional service.

As a Remote Licensed Property & Casualty Insurance Agent, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial needs.

As a Customer Success Manager, the person in this role will be a strategic partner to the Customer, helping them deliver value from Adthena's platform by enabling platform adoption, providing SEM best practices, and bespoke Solution Services with support from the BI team.

Drive customer satisfaction, improve customer retention, and promote customer advocacy for our Customers. You will lead a team of Customer Care Managers, acting as the contact point between the first line of defense and the senior executives at Versapay and our customers.

Guide customers through onboarding, develop success plans, and drive product adoption. Build relationships with stakeholders, act as a strategic advisor, and ensure value. Collaborate internally, improve customer retention, and nurture champions within customer organizations.