252 results
FiltersEstablish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services. Translate customer product usage data into actionable advice for customers. Establish regular touchpoints with assigned customers to review progress against strategic and technical objectives.
As an expert in the CareScout Quality Network, the CareScout Connection Representative plays a crucial role in facilitating connections between care seekers and the providers that best meet their care needs. You will provide person-centric support to customers, identify appropriate care providers, and engage with customers to ignite interest in CareScout service offerings.
As a Pooled Customer Success Manager at Vanilla, you’ll be part of a shared Customer Success team supporting a large portfolio of lower-ACV or smaller-license clients. You’ll manage customer outcomes across multiple accounts rather than owning a dedicated book of business. You’ll focus on efficient onboarding, scalable adoption, proactive retention, and operational excellence, while influencing customer retention, adoption, and overall satisfaction at scale.
As a Customer Success Manager (CSM), you’ll be the primary relationship owner and advocate for a portfolio of 30+ mid-market and enterprise customers. You’ll ensure long-term satisfaction, retention, and value realization across their lifecycle with ZenGRC. This is a strategic and consultative role—not an implementation role.
This is an opening for a detail-oriented and customer-focused Online Cruise and Hotel Reservationist. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. You should assist clients researching, planning, and booking cruises, hotels, and vacation packages.
Onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. Provide resources to customers, including success plans, customer-specific training sessions and organize regular check in calls. Engage customers early and frequently, to help them get the most out of UpGuard from day one and continue to drive engagement. Translate customer’s requirements by understanding their risk management frameworks to offer a tailored solution.
Solve problems and make customers’ lives easier as a HubSpot Support Specialist, working with new and long-term customers to deliver fast, high-quality solutions inside HubSpot; typical projects include HubSpot implementations, data migrations, fractional admin updates, and managing data.
Sword Health is looking for an entrepreneurial, growth-driven individual to join their fast-paced and dynamic Customer Success team. In this role, you will work closely with partners, customers and internal teams to onboard, manage, and expand Sword’s portfolio of employer customers, playing a critical role in driving customer satisfaction, retention, and revenue growth. They are seeking Customer Success experts who excel at managing and growing diverse accounts, building strategic relationships, and delivering impactful, measurable results. The ideal candidate is organized, detail-oriented, and resourceful, with a natural talent for collaboration and a strong passion for expanding access to quality healthcare for those who need it most.
Support customers in unlocking the full value of Tango, building strong relationships, driving engagement, and supporting retention and growth. The Customer Success Associate will lead customers through implementation, provide support and education, and identify opportunities and risks within the customer base. This role involves collaborating with Product, Marketing, and Operations to share feedback and insights that positively impact the customer journey.
We are seeking a friendly and enthusiastic Product Support Specialist to join our Product Support Team who will be on the front lines supporting, triaging, and resolving customer inquiries and completing various tasks assisting the broader Customer Success team. The ideal candidate must be able to communicate effectively and efficiently with customers, possess problem-solving skills, and above all, have a passion for helping others.