Remote Customer service Jobs · US

Job listings

$35,000–$65,000/yr

  • Provide support with booking requests, reservations, and scheduling tasks
  • Assist in reviewing and verifying booking details for accuracy
  • Communicate with clients regarding confirmations, updates, and next steps

We provide booking support and reservation coordination services for clients. We offer a flexible remote work environment with a collaborative team culture and opportunities for growth.

$140,000–$165,000/yr
US Unlimited PTO 18w maternity 12w paternity

  • Manage the AMER Technical Support Engineering team and own the L2/L3 escalation boundary.
  • Develop the team through coaching, career frameworks, and skill gap identification.
  • Drive tooling and automation improvements including AI-assisted workflows.

Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They are a venture-backed company serving Fortune 500 enterprises, with a culture that values customer obsession, intentional action, and trust.

  • Take inbound calls and make outbound calls to resolve inquiries for customers and restaurants.
  • Manage tickets generated from email or text via CRM and document correspondence accurately.
  • Troubleshoot minor product or service problems and route calls to appropriate channels if needed.

HungerRush provides integrated restaurant solutions with its flagship cloud POS system, HungerRush 360, designed to help operators manage restaurants and grow their business. The company fosters a self-directed and motivated culture, seeking friendly customer support specialists.

US Unlimited PTO

  • Process timely and accurate billing of medical claims in multiple states.
  • Monitor accounts daily to maximize reimbursement and identify potential billing compliance issues.
  • Utilize EHR and billing systems to manage claims, denials, and payer communications.

Indigenous Pact PBC, Inc. is a certified B-Corporation established in 2017 with a mission to create health equity for American Indians and Alaskan Natives. The dedicated team has decades of experience working in Indian Country, specializing in customized solutions for sustainable revenue and improved health outcomes.

  • Assist clients via phone, chat, and video to resolve inquiries and support program needs.
  • Maintain strong customer relationships and resolve issues efficiently and professionally.
  • Support trainers and clients with program questions using strong communication skills.

Dog Academy provides customer support and training services for dog owners and trainers. They foster a collaborative and supportive team environment with a focus on making an impact helping dogs and owners.

$75,000–$105,000/yr
US Unlimited PTO

  • Serve as primary clinician support contact for Ambience's AI documentation tools, resolving technical issues via Intercom and email with empathy.
  • Diagnose and fix complex platform, EHR integration, and user configuration issues, escalating as needed to Engineering and Product teams.
  • Build and maintain support resources, respond to on-call alerts, and contribute to reporting on CSAT, FCR, and handling times.

Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by removing administrative burdens for providers. It is a fast-growing startup backed by top venture firms, ranked #1 in KLAS Research, and recognized by Fast Company and LinkedIn as a top startup in 2024 and 2025, with a high-ownership culture.

  • Connect with customers via phone/email/chat/social media to resolve questions or concerns.
  • Calmly de-escalate issues, escalate when necessary, and track call information for reporting.
  • Upsell if required and provide feedback on call issues.

TP is a global digital business services company that helps brands streamline their business. With over 500,000 employees speaking more than 300 languages, they focus on community support and client sustainability.

  • Handle provider inquiries through multiple channels with accuracy and precision.
  • Establish and maintain positive relationships with providers on behalf of the company.
  • Complete ongoing training to stay abreast of products, services, and policy changes.

Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association offering health insurance. It is consistently voted one of the "Best Places to Work in PA" and values employee growth and community involvement.

  • Respond to premium audit inquiries via phone and email, providing accurate information to clients.
  • Coordinate communication between clients and the audit team to ensure smooth audit processes.
  • Maintain accurate records of communications and prepare audit reports and summaries.

Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. With over 2000 employees in the United States, C&F has earned a Great Place to Work Award and is committed to diversity, equity, and inclusion.