Manage the end-to-end credentialing process for assigned therapists, ensuring compliance with all requirements.
Review credentialing documents, complete primary source verifications, and maintain accurate records in multiple systems.
Partner with cross-functional teams to resolve issues and support timely onboarding.
Luna is revolutionizing the delivery of physical therapy by providing in-home care. The company is a start-up with a supportive leadership culture that offers opportunities for growth.
Respond professionally to client inquiries via phone, email, and other channels.
Maintain accurate customer records, coordinate appointments, and assist with service requests.
Perform data entry, prepare reports, and ensure timely resolution of client issues.
Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.
Manage member relationships and communications, supporting onboarding and retention efforts.
Coordinate outreach to prospective members and develop materials to demonstrate membership value.
Support events, webinars, and educational initiatives to promote sustainability programs.
Field to Market is an alliance for sustainable agriculture that works with stakeholders to promote sustainable practices. They operate as a small, remote team focused on member engagement and collaboration.
Serve as the primary contact for customer inquiries via email, live chat, and phone support.
Troubleshoot and resolve issues for veterinary professionals while coordinating with internal teams.
Document trends, maintain records, and contribute to process improvements for customer success.
They operate a technology-driven platform transforming the veterinary healthcare industry. They are a fast-growing, mission-driven organization with an inclusive culture focused on collaboration, impact, and innovation.
Assist clients with exploring cruise options and coordinating reservations.
Respond to customer questions about destinations, cruise lines, and travel requirements.
Maintain organized records of client bookings and provide timely follow-up support.
Aisles & Abroad is a travel company specializing in cruise planning and booking. They offer a flexible work environment and a collaborative team culture.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Manage a dedicated portfolio of brand accounts with a focus on long-term retention, satisfaction, and partnership growth.
Develop and execute tailored success plans for each account, driving product adoption and monitoring health signals.
Serve as the primary long-term point of contact for partners, conducting business reviews and coordinating cross-functional resolutions.
Nabis is the world's leading licensed cannabis wholesale platform, operating the largest portfolio of cannabis brands across California and New York. Backed by Y Combinator and prominent investors, they are scaling the cannabis supply chain with technology and have a growing team.
Respond to inbound member inquiries across live chat, email, and phone with empathy and maintain high satisfaction.
Assist members with order issues, recipes, account management, and represent the company's mission in every interaction.
Report on member behavior and bugs, participate in stand-ups, and continuously improve processes.
Wild Alaskan Company delivers wild-caught, sustainable seafood to households across the US using a custom eCommerce platform. The company is fully remote, fast-paced, and values sustainability and customer relationships.
Empathetically handle live inbound calls from members, providing guidance on services, eligibility, and benefits.
Perform elevated technical troubleshooting and collaborate with providers and internal teams to resolve issues.
Document interactions accurately and maintain high standards for handling sensitive information.
Foodsmart is a digital platform that connects members with dietitians and food benefits to improve health outcomes. With 3 million members and a $200M investment, they have a collaborative, mission-driven culture.