As a Customer Support Specialist at BURGA, you'll be at the heart of a versatile and fast-paced environment. You'll collaborate with a passionate team to provide exceptional customer support, assist with order inquiries, and offer product guidance, while helping identify recurring customer concerns and improve the overall experience.

The Customer Success Specialist will act as a professional representative of Cala Health to users of products and services. This role involves working closely with customers to understand their needs, provide training and support, and ensure maximum value. This position is a remote role with specific hours between 7am-4pm Pacific Standard Time.

Serve as the main technical product consultant for Wingtra stakeholders in the APAC region, aiding customers and partners to maximize product utilization through best-in-class support handling and subject matter expertise. Leverage knowledge and experience in drone workflows to support the sales team and optimize product performance. Drive engagement with regional partners through training sessions and impactful product presentations.

This Customer Success role requires a professional to work closely with the leadership team to ensure customer deployments are successful and customers maintain high satisfaction and retention by account management, creative problem-solving, and interdepartmental collaboration.

As the Regional Customer Success Manager, your mission is to build and maintain strong relationships with Spring Health’s customers in India and potentially other global regions, driving engagement, retention, upsell and long-term success, while scaling and optimizing customer success operations globally.

You will play a pivotal role in the experience our largest customers have with Paddle, proactively guiding them through their journey with us post-launch, prioritising their revenue growth, and ensuring they fully realise the value of our platform. As a Senior Customer Success Manager at Paddle, you will use your product and industry knowledge to identify growth opportunities for your customers.

Promote and sell products to subcontractors, develop client relationships, and address client inquiries. Responsibilities include responding to calls/emails, external outreach, and leveraging client relations for new business growth. Provide client feedback to internal teams and support company growth.

Virtual Customer Support plays an integral role in the success of the practice. Virtual Care Support team members ensure high-quality patient care and exceptional customer experience. The Customer Support team member must be comfortable with interacting with customers and medical teams across multiple channels including text, phone, and email.

Delight Abridge users every day by providing timely support in troubleshooting problems and answering questions. Provide user feedback to our product and operational teams to identify pain points. You will navigate our CRM tool to communicate with users, track contacts and resolutions for data analysis.

The Customer Success Manager (CSM) serves as a trusted advisor and advocate for clients, ensuring they achieve their goals with our solutions by fostering strong client relationships and driving product adoption. You will collaborate with cross-functional teams to address client needs, resolve issues, and identify opportunities for growth, ensuring long-term satisfaction and retention.