Serve as the primary point of contact for customers seeking technical assistance via various channels.
Diagnose and resolve technical issues related to our marketing analytics technology platform.
Collaborate with customers to understand their technical requirements and provide tailored solutions.
Supermetrics is a company that helps businesses manage their marketing data to make informed decisions. The company has employees across the globe and fosters a culture of growth and development.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to delivering sustainable solutions in the energy industry, prioritizing safety, environmental responsibility, and operational excellence.
Provide support over the phone and email to address customer questions or problems regarding use of the Greenlight card or registration
Actively listen to customers to confirm and clarify information and diffuse potential escalations
Build strong relationships with Greenlight colleagues and effectively relay product feedback to the product and engineering teams
Greenlight is the leading family fintech company with a mission to help parents raise financially smart kids through its award-winning banking app for families. Greenlight proudly serves more than 6 million parents and kids.
Own and iterate DroneDeploy Academy for HV and Scaled segments.
Build and maintain scalable enablement assets that GTM teams can run without live SE support.
Partner with Renewals leadership and managers to standardize health checks, QBR/EBR narratives, and expansion plays.
DroneDeploy empowers field teams with robotics and AI providing a reality capture platform. They have been recognized as a Best Place to Work in the SF Bay Area and named one of America’s Great Places to Work with a mostly remote-first culture rooted in innovation and impact.
Guide new customers through the onboarding process.
Deliver engaging training sessions to clients.
Serve as the point of contact for customer inquiries.
Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.
Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements
TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.
Socializing the Contractor Hub to key contractor stakeholder groups.
Creating onboarding and support video library highlighting the Contractor Hub functions.
Facilitating meetings with contractor organizations, governments, utilities, and other entities.
The Building Decarbonization Coalition aligns critical stakeholders on a path to transform the nation’s buildings through clean energy, using policy, research, market development and public engagement. The BDC and its members are charting the course to eliminate fossil fuels in buildings to improve people’s health and cut climate and air pollution.
Manage calendars and set up consultations for travel advisors.
Keep accurate records of client interactions.
They specialize in crafting personalized travel experiences that create lasting memories. They are seeking motivated professionals to join their team and help connect clients with their services.
Lead and develop managers and individual contributors across Customer Success, Support, and Onboarding.
Own the end to end customer journey from onboarding through renewal and expansion, ensuring a seamless and high quality experience.
Drive renewal and expansion strategy to maximize net revenue retention and minimize churn.
EasyLlama transforms the HR compliance industry with engaging training solutions for the mobile-first generation, helping employees build safer workplaces. With over 5,000 clients, including brands like Shake Shack and WeightWatchers, they have a culture of collaboration and innovation.
Handle high-volume inbound and outbound calls to support student inquiries.
Respond to student questions and assess financial status.
Document all interactions promptly and accurately, ensuring timely notifications to the appropriate Financial Aid personnel.
Universal Technical Institute has 60 years of experience and is trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. They care about making a change in the lives of their employees and students, expanding reach and increasing impact, one life at a time.