Investigate multiple sources of health insurance data to identify potential accidents and physical injuries, determining recoverability of claims.
Communicate and negotiate with healthcare plan members, insurance adjusters, and attorneys to recover funds from at-fault parties.
Utilize computer systems for documentation, apply analytical skills to manage workflows, and create medical expense spreadsheets for payment processing.
Machinify is a leading healthcare intelligence company that uses an AI-powered platform to maximize financial outcomes and reduce healthcare costs for health plans. They are deployed by over 85 health plans and represent more than 270 million lives, fostering a culture of asking why, thinking big, and delivering results.
Provide tailored services for paid implementation clients including consulting, building, and graphic design.
Work closely with clients to curate their onboarding journey and ensure apps pass review within six weeks.
Troubleshoot complex issues and partner with the team to improve the client experience.
Subsplash builds The Ultimate Engagement Platform for churches and ministries. The team of 280+ mission-driven people values humility, innovation, and excellence.
Conduct outbound and inbound calls to explain services, complete intake forms, and schedule appointments.
Meet performance goals empathetically while documenting interactions in the EHR system.
Collaborate with team members and adhere to HIPAA standards in a high-volume environment.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, focused on culturally aligned primary care and social services. Founded in 2021 and backed by leading healthcare investors, they serve marginalized communities with a team of community-based providers and virtual care.
Provide bilingual customer service and data entry in a proprietary database for certification processes.
Manage client submissions, process applications, and support certification staff with administrative tasks.
Conduct peer training and contribute to team efficiency and quality standards.
CCOF advances organic agriculture for a healthy world, providing organic certification, advocacy, and education. Founded over 53 years ago in California, the nonprofit organization now spans North America and is supported by a diverse organic community.
Spend approximately 95% of your time delivering exceptional customer service via phone, live chat, and email.
Apply problem-solving abilities to assist customers with software support for accounting, payroll, and tax-related inquiries.
Work independently for about 80% of the day while collaborating remotely with team members and attending meetings.
Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster a high-trust environment where ideas move quickly and quality matters.
Deliver exceptional member support via phone, chat, and email.
Educate members on their healthcare benefits and claims, helping them maximize their Garner benefit.
Handle complex and sensitive conversations with professionalism, empathy, and patience.
Garner Health is a healthcare technology company reimagining how healthcare works in the U.S. by partnering with employers to redesign benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the country, building a team of mission-driven individuals focused on making a meaningful impact on healthcare at scale.
Answer incoming calls, texts, patient portal communications, and emails to provide accurate responses and book appointments.
Manage tasks in the Navigator system and act as a cross-functional liaison between departments including Care Navigation and Operations.
Screen patients for demographic and appointment information, inputting data into CRM and EHR while maintaining a professional and positive attitude.
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365, providing concierge medical care with ER-trained teams and expedited services. The company operates in multiple US states and cultivates a high-caliber clientele, emphasizing personalized and immediate support.
Assist clients with researching and booking hotels and resorts.
Communicate with clients via phone, email, and online tools.
Follow booking procedures and document client details accurately.
A travel booking service that assists clients with booking hotels and resort stays. They are expanding their remote team and offer a supportive environment with training and mentorship.
Assist in executing Image Services activities ensuring data integrity and regulatory compliance.
Provide image collection and customer service support to internal and external stakeholders.
Perform quality assurance activities to ensure completeness and accuracy per industry standards.
Alimentiv is a medical imaging company that provides image collection and management services for clinical trials. They are a growing organization focused on data integrity and customer support, fostering a culture of collaboration and regulatory compliance.
Handle delinquent account collection calls, emails, and text messages assigned by management.
Service inbound customer calls related to collections and redemptions and maintain clear notes.
Prepare accounts for repossession and legal actions while enforcing compliance with policies.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. They value diversity, compassion, simplicity, honesty, and transparency, and are building a culture around these beliefs.