Join Destination Knot as a Remote Vacation Planning Advisor where you’ll match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish. Guide clients in booking custom vacation packages, recommend top-rated hotels, activities, and travel enhancements. You will also handle client communication with professionalism and enthusiasm and stay up to date on seasonal travel trends and industry updates.
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Own the post-sale client journey, manage communication, and ensure every household receives a seamless, high-quality service. This position requires someone who handles demanding households calmly, communicates clearly, likes fast-paced work, and can manage multiple clients. You'll work alongside the Nutrition & Chef Manager, Operations, and Founders to onboard new clients, manage daily communication, and coordinate with various teams to keep each client’s service running smoothly.
Patient Financial Services Representatives are crucial to revenue cycle, reducing AR and improving patient experience firsthand, post care. This involves researching and holding payers accountable to pay the expected rates according to contracts. This role provides an immediate sense of accomplishment when resolving outstanding issues with insurance payers and allows growth throughout the collections/Accounts receivable area of expertise.
The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written inquiries and performs basic administrative, clerical, operational, customer support, and computational tasks. They address customer needs, resolve issues, educate members, record details of interactions, and escalate unresolved grievances. Decisions are limited to defined parameters, working under close supervision and established guidelines.
The Technical Support Specialist is responsible for providing remote technical support for Growth Direct™ systems to meet or exceed customer expectations across primarily the US market. This position requires advanced problem-solving skills, both technically and in handling customer situations in pharmaceutical quality control environments. The Technical Support Specialist is an experienced professional with well-developed communication skills who has a full understanding of GxP practices, LIMS/QMS systems, and company policies.
The Customer Service Retention Agent plays a key role in ensuring customer satisfaction and loyalty by handling post-purchase support interactions and proactively addressing concerns. This role focuses on calls, chat, and email support, serving as a trusted advisor to customers on their hair regrowth journey.
As a Senior Business Travel Consultant you will enhance the experience of business travelers and be an expert in the Galileo GDS system. You will provide first-class service to business travelers, managing travel bookings, amendments, and cancellations efficiently, requiring arrangement of European and domestic travel. Client communication is via live chat, telephone, and email.
Manage client onboarding and verification activities, including the review and validation of KYC documentation. Review, verify, and validate client-submitted documents to ensure accuracy and compliance. This role is essential in building strong client connections and proactively removing any barriers to their success.
Responsible for managing Annuity transactions from submit through execution within Protective Life's Case Management organization, a critical part of delivering professional and engaging service on every contact received about our products. Requires independent problem solving and research skills, urgency in resolving requirements to process transactions and coordinating communication surrounding the transaction activity. Must take ownership of individual and team workloads and service standards.
The Account Manager will proactively develop and manage client programs, delivering best in class service and adding value to ensure retention and uplift as well as looking to cross-sell in other BHN products to increase overall account values. This position is remote in Ontario, Canada and requires effective client relationship management, identifying client issues, and coordinating with internal departments to provide solutions. The Account Manager will also work cross-functionally to execute client strategies and conduct periodic account reviews.