Guide clients in booking custom vacation packages.
Recommend top-rated hotels, activities, and travel enhancements.
Use supplier portals to secure bookings and manage payments.
Destination Knot helps clients plan incredible getaways. They match clients with dream destinations, book accommodations, and deliver white-glove service.
Respond to inbound inquiries from providers, medical office staff, and payers by phone, email, and internal messaging
Support providers with real-time order status updates, prescription processing steps, and plan-specific requirements
Triage escalations and resolve urgent or complex order-level issues efficiently
PHIL is a Series D health-tech startup building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Aim to resolve issues on the first call by being proactive
TP is a global, digital business services company that delivers advanced, digitally powered business services, helping streamline businesses in meaningful and sustainable ways. With over 500,000 employees globally, they foster a culture where inspired and passionate people support communities, clients, and the environment.
Respond to inquiries about YMCA information, membership, childcare, and programs.
Process transaction requests in YMCA association-specific operating systems.
Assist with YMCA program entry and maintenance within association-specific operating systems.
YMCA of the USA (Y-USA) provides various programs and services focused on youth development, healthy living, and social responsibility. They embrace a remote-first working environment, with most employees working remotely from a home office within the continental United States.
Support clinic staff in adopting web-based electronic medical records.
Ensure successful implementation tailored to each clinic's unique needs.
Contribute to the onboarding team to enhance clinical processes.
MEDFAR Clinical Solutions, founded in 2010, focuses on improving healthcare through technology. They offer a unique healthcare management solution, MYLE, for clinics, replacing outdated processes with technological alternatives and are committed to excellence in healthcare worldwide.
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.
Provide technical assistance to customers by all existing communication channels.
Analyze technical problems with cars and/or light/heavy goods vehicles.
Follow defined work instructions and escalation processes.
Bosch shapes the future by inventing high-quality technologies and services. With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon focus on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.
Provide exceptional customer service by promptly addressing and resolving customer inquiries and concerns.
Maintain a positive and professional demeanor while interacting with customers via phone, email, and chat.
Ensure customer satisfaction by following up on issues and providing timely updates.
They focus on assisting customers in saving time and money when purchasing commercial kitchen equipment and supplies by offering a customer-centric shopping experience. They are seeking a Customer Service Representative to collaborate effectively with their sales team and e-commerce store.
Provide exceptional customer service to policyholders, agents, and other collaborators through inbound calls, email, and chat.
Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. They strive to attract, develop and retain a workforce that is as diverse as the customers they serve and to foster an inclusive work environment.
Manage inbound inquiries from small business customers via phone, email, and chat.
Interface with customers at all levels of management, providing guidance and troubleshooting.
Work through creative solutions to answer customer questions and resolve issues.
Justworks helps businesses get off the ground by enabling them to focus on running their business, solving HR issues with a data-driven approach. They foster a welcoming and casual environment with great benefits, wellness programs, company retreats, and a supportive, entrepreneurial culture.