A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations, providing technical support to customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365. You will partner with customers to provide consistent troubleshooting techniques to quickly identify the source of a problem and provide solutions.

Provide first level customer service regarding inquiries about product / account / usage and applications. Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients. Troubleshoots and resolves technical issues using established diagnostics tools and procedures.

As a Customer Service Representative, field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle all customer inquiries, provide excellent customer service through active listening, and work with confidential customer information sensitively. Aim to resolve issues on the first call and escalate interactions when necessary.

Represent and advocate for customers by understanding their businesses, sharing accurate information, and resolving concerns. Manage customer interactions, providing systems and program assistance. Meet SLAs and KPIs, identify improvement opportunities, and report system issues. Collaborate with teams for resolution and provide feedback on system features.

Peraton is seeking a Customer Service Representative to join our team supporting the USPS.com. CSRs will provide technical assistance to end-users on products and services via live chat sessions and emails inquiries. The successful candidate must allocate his/her own time efficiently and will receive general instructions on all work.

This is a full-time remote position for a Customer Service Specialist at SnappyCX. The Customer Service Specialist will be responsible for handling customer inquiries and issues, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service experiences on a daily basis.

Engage with customers to provide outstanding service and support. Handle inquiries, resolve issues, and ensure customer satisfaction. Build strong relationships and create positive experiences for every customer. Collaborate with team members to improve processes and service quality. Develop valuable skills in a dynamic, office-based setting.

Using a consultative and empathetic approach, this role delivers customer support resulting in positive customer experience via voice calls, live chats, email, and social media channels. The role requires strong issue resolution skills, clear communication, and continuous learning of the Deel platform to help optimize and support workflows.

As a customer service representative, you will answer calls and assist business customers of the largest telecommunications company in Canada in connection with their mobility services. This is the perfect position for a friendly person who likes to help others. Working from Monday to Friday in the comfort of your home.

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures.