Provide support through inbound call handling, verifying caller identity, and assisting patients with refund initiative inquiries.
Respond to patient inquiries using approved scripts and workflows, accurately documenting interactions in designated systems.
Work in a fast-paced, structured environment with no outbound calling, sales, or payment collection, focusing on delivering a positive customer experience.
Savista is a national leader in healthcare revenue cycle management, partnering with hospitals and health systems for more than 30 years. With a highly trained workforce and clients across the US, they foster a supportive, inclusive culture where colleagues are empowered to make a meaningful impact.
Maintain excellent quality standards for client programs and adhere to program scripts and guidelines.
Effectively communicate and manage calls with empathy, accurately collecting information and explaining medical terminology.
Exhibit organizational skills by handling multiple projects simultaneously and safeguarding patient privacy under HIPAA.
Inizio Engage is a strategic healthcare engagement partner that helps clients improve treatment outcomes by reimagining how they engage with patients, payers, and providers. With over 7,000 experts worldwide, the company fosters a collaborative culture and has been recognized as a Best Place to Work.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.
Assist clients with cruise, resort, and vacation reservations.
Research travel options, pricing, promotions, and availability.
Coordinate booking details and ensure accuracy of travel arrangements.
Aisles & Abroad is a travel company specializing in cruise and resort bookings. The company offers a remote work environment with a supportive team and opportunities for growth based on performance.
Provide customer support on NMI software products via online tickets and phone.
Onboard new customer accounts and train them on our onboarding and reporting tools.
Create and update customer and internal documentation to ensure clear processes.
NMI is a global leader in payment technologies, enabling software and sales professionals to deliver payment innovations. It fosters a creative, inclusive culture focused on customer success, continuous improvement, and employee wellbeing.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Assist clients with vacation planning and travel recommendations, including researching destinations and booking flights, hotels, and cruises.
Create customized travel itineraries based on client preferences and budgets while providing exceptional customer service.
Stay informed on travel promotions and supplier updates to offer the best options to clients.
Aisles & Abroad is a travel services company that assists clients with planning and booking travel experiences. They offer a supportive team environment and ongoing professional development for independent contractors.
Build and maintain long-term relationships with clients and their families through professional communication.
Conduct virtual appointments via Zoom, review benefits, and provide ongoing customer service.
Participate in virtual training, mentorship, and leadership development to grow professionally.
This role is listed by Jobgether on behalf of a partner company that provides insurance benefits and customer support services. The organization is established with a long operating history and has reported recent growth, offering a supportive and collaborative virtual team environment.
Assist clients in planning and coordinating cruise and resort vacation packages.
Research and compare cruise lines, itineraries, and accommodations to match client preferences.
Provide professional customer service and support throughout the travel planning process.
We are a travel company specializing in cruise and resort vacation reservations. We provide training, professional development, and industry resources to support our independent contractors.