As a Support Engineer II, you'll address support requests, debug Web3 requests, and translate customer issues into actionable items for the developer team. You'll be crucial in debugging customer issues and collaborate to achieve high-quality customer experience, requiring a self-starter with strong communication and ownership skills.

Own and drive our product documentation efforts, working closely with Product Managers, Engineers, and Customer Support to create, maintain, and improve our technical content while setting documentation standards and optimising the documentation workflow. This role ensures that our customers and internal teams have clear, accurate, and well-structured documentation.

Seeking an experienced Calypso Technical Analyst to join our team! Responsible for end-to-end management of Calypso, performing configuration, customization, development, enhancements, health checks, and monthly releases. Will also analyze business requirements and assist with quality assurance.

Deploy, operate, monitor, and support the Zscaler worldwide production network inside multiple data centers. Participate in on-call rotation in weekends and holidays. Requires 5-8 years of experience with high-speed fiber Ethernet networks and expert level hands-on experience in BGP routing.

The Support Analyst will own, troubleshoot, diagnose, and resolve problems to successful closure, ensuring timely escalation where necessary. They will assist colleagues, communicate efficiently across a Global team, and demonstrate excellent analytical and problem-solving skills. The role requires resourcefulness, organization, and a passion for providing service excellence.

Join Belkins Group as an Email Deliverability Specialist! You'll manage email deliverability issues, optimize DNS settings, and collaborate with various teams to improve email performance. If you're passionate about email performance and eager to make a difference, this is the perfect opportunity to advance your career.

In this role, you’ll lead by example, addressing complex technical challenges while fostering a supportive environment where team members can thrive and develop their careers. You will manage a high-performing team of Senior Technical Support Engineers, creating a culture of growth, collaboration, and innovation, as well as troubleshoot complex issues across databases, network performance, and distributed systems.

As a Senior Systems Engineer, you are responsible for working closely with business stakeholders across the company as well as other IT team members to continuously improve technology and internal processes. Responsibilities include researching solutions, interfacing with vendors, evaluating software and/or hardware, automating processes through configuration of software and/or scripting, and proactively maintaining environments.

As an Infrastructure Operations Specialist, you’ll play a key role in managing Enavate’s client environments, ensuring smooth day-to-day operations while driving efficiency and process improvements. Overseeing operational change orders, refining operational processes, managing client subscription budgets, and creating bulk client communications for service disruptions.

Help EMEA and global customers solve their technical issues with Dataiku through various communication channels. Communicate with the R&D team to solve complex issues. Document knowledge in the form of technical articles. Contribute to knowledge bases or forums within specific areas of expertise. Collaborate with customer-facing teams to ensure proper resolution.