Design and implement high-impact architecture solutions for enterprise customers, leveraging Azure, AWS and GCP focusing on infrastructure and cloud-native applications that meet their complex needs. You will collaborate with cross-functional teams to provide leadership in designing cloud-first and solutions that address the unique needs of each customer. This role requires a blend of technical expertise, strategic thinking, and hands-on experience.
Lead the architecture and delivery of validated Health and Life Sciences (HLS) solutions using modern cloud platforms in public cloud environments—primarily Azure and AWS. Design, deploy, and maintain secure, compliant, and scalable solutions for regulated HLS customers. Leverage expertise and industry knowledge to deliver robust solutions aligned with HLS regulatory requirements, ensuring reliability, data integrity, and operational excellence across managed cloud offerings.
The Cloud Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments.
The TAM team is hiring for a Technical Account Manager (TAM) with a strong background in AWS cloud technologies to provide guidance to both new and existing customers specifically about AWS technologies, services, and offerings. You'll collaborate with other Rackspace teams to develop and deliver innovative solutions utilizing various public cloud services and assist customers in rethinking their technical platforms.
Configure, deploy, improve, and administer AWS-based resources using both Microsoft Windows and Red Hat Enterprise Linux. This position involves building, installing, configuring, STIGing, testing, and deploying AWS infrastructure and DevSecOps platform components. Routine systems administration, monitoring, and maintenance are also key responsibilities.
As a Technical Support Engineer, you'll be a member of the fast-growing Customer Experience team, responsible for providing specialised support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.
This role will play a pivotal role in managing the cloud developer experience, enhancing system reliability and maintainability, supporting a Department of Defense (DoD) customer. Manage virtual desktops, administer custom AWS Golden Images, and oversee user account lifecycle management within AWS Workspaces.
We are seeking an PACS Technical Implementation Specialist with HL7 and/or DICOM experience who is responsible for providing technical and workflow implementation services for Radiology Healthcare IT solutions. The role will require a range of technical services including system integration, configuration, workflow analysis and design, testing and troubleshooting system setups and facilitation and support of system go-lives.
Provide deep technical support and interact with customers on a day-to-day basis. You will work with our customers across a wide range of topics from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation. Manage support cases from beginning to end, develop and maintain close relationships with our customers to help them be successful.
Looking for L3 support engineers to join our team and provide support to one of our clients. Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications. Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services. Must be able to work from 5 PM PST to 1 AM PST.