Keep customers (and your SLAs) happy, informed, and impressed; Explain things clearly to both code whisperers and non-tech humans.
Document new issues, throw helpful Knowledge Base nuggets into the mix; Prioritize your queue, drive clarity in communication, and proactively guide issues to resolution.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.
Partner with sales to support enterprise opportunities, and help customers understand the value of Mirantis’ industry-leading AI and Kubernetes-based solutions.
Lead technical discovery sessions, demos, and proof-of-concept engagements with customers and partners.
Translate customer requirements into solution architectures leveraging Mirantis’ products and best practices.
Mirantis enables organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. As a Kubernetes-native AI infrastructure company, Mirantis combines open-source innovation with deep expertise in Kubernetes orchestration.
Collaborate with specialist teams to develop and execute the company's technology, security, and AI strategy.
Oversee all IT operations including Helpdesk/Service Desk, Systems Operations, Infrastructure/Network Operations, and End-user Computing/Device Management.
Lead incident, problem, and change management processes, ensuring timely resolution of issues and minimal business disruption.
GuidePoint Security provides cybersecurity expertise, solutions, and services to help organizations make decisions and minimize risk. They have over 1,200 employees and have established strategic partnerships with security vendors, serving as a trusted advisor to more than 6,200 customers.
Be a thought leader in crafting solutions and best practices for enterprise clients migrating to the cloud.
Engage in a collaborative team environment to propose solutions for cloud architecture and cost savings.
Design, develop, and integrate complex DevOps pipelines, including CI/CD and Infrastructure-as-Code (IaC).
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). They are a global company and operate fully remote with employees in Canada, the United States, and Latin America.
Participate in the management and operations of customer's MongoDB deployments.
Troubleshoot and resolve issues related to database availability and performance.
Plan, schedule, and perform technical tasks to deliver the best solutions on time.
Percona provides open-source database software, support, and services. They have a globally dispersed workforce with colleagues in more than 50 countries and offer a collaborative, highly-engaged culture.
Lead customer onboarding and implementation for AISim Physics and ML-based solutions.
Serve as a trusted technical advisor to Product and Engineering teams.
Build and maintain reference architectures, integration patterns, and implementation runbooks.
SandboxAQ is a high-growth company delivering AI solutions that address some of the world's greatest challenges. The company’s Large Quantitative Models (LQMs) power advances in life sciences, financial services, navigation, cybersecurity, and other sectors. At SandboxAQ, they’ve cultivated an environment that encourages creativity, collaboration, and impact.
Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers.
Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs.
Integrate conversational intelligence into customer and agent workflows with AI/ML teams.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals, they maintain a culture of Relentless Performance with an annual growth rate exceeding 25%.
Own and define end-to-end AWS infrastructure architecture for IVR and voice platforms
Design and guide infrastructure that supports decoupled IVR application architecture without introducing platform risk
Ensure the IVR application layer remains platform-agnostic
Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains.
Extend application capabilities through Java-based solutions using the Vault Java SDK
Design and implement cloud-based integrations using REST APIs
Manage integration and development projects and resources
Veeva Systems is a pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $2B in revenue and are legally bound to balancing the interests of customers, employees, society, and investors.
Design, deploy, and configure Splunk ITSI solutions.
Develop service hierarchies, KPIs, glass tables, and episode review configurations.
Implement entity modeling and service templates aligned with business services.
Conducive Consulting specializes in enterprise observability, monitoring strategy, and performance optimization. They help organizations transform their operational visibility through modern observability platforms and best-in-class implementation practices.