Remote Information technology Jobs · AWS

• Design system architectures for scalability, security, and performance.
• Collaborate with product and engineering teams to define technical requirements.
• Guide engineering teams on best practices and provide technical mentorship.

• Lead the design and reliability of identity, messaging, and collaboration services across Azure, AWS, and on-premises datacenters.
• Implement retention, legal hold, and data lifecycle controls without hindering productivity.
• Improve system observability, alert quality, and automation; develop concise, accurate runbooks to streamline operations and incident response.

• Design, maintain, and optimize scalable IT infrastructure in cloud and on-premises environments.
• Automate IT processes using Python, PowerShell, or Bash.
• Provide Tier 3-level support for critical IT systems and enterprise collaboration platforms.

As CTO, define and communicate SalesCloser.ai’s technical vision and ensure alignment with business goals. Oversee global Engineering, DevOps, Data/Analytics, QA, Security, and IT functions. Contribute directly to the codebase and architectural work as needed, especially during critical projects.

Lead cloud migration initiatives and infrastructure optimization projects on AWS. Provide architecture guidance to ensure solutions are secure, scalable, cost-effective, and highly available. Collaborate with client executives and engineering teams to align technology with business objectives.

• Lead the organization’s technology strategy and execution, overseeing all aspects of software development and IT operations.
• Drive innovation, optimize system performance, and ensure that technology initiatives align with strategic goals.
• Cultivate a high-performing technology organization, mentor teams, and establish best practices for security, scalability, and operational efficiency.

You will play a crucial role in maintaining system reliability and delivering exceptional support to internal and external stakeholders. You will take ownership of complex technical incidents, perform root-cause analysis, and develop automation scripts to improve operational efficiency. Working closely with cross-functional teams, you will ensure cloud environments and applications remain stable and performant.

Serve as the primary escalation point for unresolved cases from the Frontline team. Reproduce complex issues within sandbox or test environments to determine root cause. Conduct detailed log analysis, API tracing, and SQL-level data validation. Identify software defects and collaborate directly with Product Management & Engineering on debugging, verification, and fix validation.

As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies. You will also collaborate with various internal teams to solve and escalate customer issues as needed.

This role is ideal for an experienced IT professional responsible for managing the performance, reliability, and operational support of enterprise software applications. The Application Support Manager will oversee critical support processes, handle complex incidents, and ensure seamless functionality across multiple applications. You will collaborate with cross-functional teams, implement best practices, and optimize workflows to enhance system performance and user experience.