Remote Information technology Jobs • Linux

This role is crucial for ensuring system stability, performance, and security while optimizing infrastructure and supporting business needs. The ideal candidate will have deep expertise in JD Edwards CNC, system administration, and architecture design. Oversee and manage the architecture of JD Edwards EnterpriseOne to ensure optimal performance and scalability. Install, configure, and maintain CNC components and software updates.

We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule. This is a growth role—you will advance your career as a support engineering professional while simultaneously increasing your knowledge and hands-on experience with networking infrastructure as a service. You will regularly tackle interesting and challenging questions and bring clarity to our customers as they leverage our tools to secure their networks.

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This role involves contributing to Configuration Management and Infrastructure as Code, developing tools in Python, bash, and JavaScript, and driving enhancements for large scale automation projects. You'll also design and implement procedures for maintenances where automation is not possible.

The System Support Analyst II provides advanced technical assistance for Intelerad's medical imaging applications to customers across healthcare organizations. This role focuses on in-depth problem analysis, complex technical troubleshooting, and delivering exceptional customer support through multiple channels. The System Support Analyst II serves as a subject matter expert who ensures customer success through technical expertise, proactive communication, and collaborative problem-solving that directly impacts patient care delivery.

Provide relief and sustainable resolution to issues within our infrastructure. Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues. Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design. Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

Handle customer and internal user requests via chat, email, and occasionally phone calls in English, regarding our products and services in Edge Network. Conduct technical diagnostics to resolve issues, gather information about customer and user incidents, and escalate to higher levels of technical support if needed. You will address complex technical issues and provide timely, effective solutions while considering the impact on customers' business operations. Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.

The Senior System Support Specialist is a critical part of our Healthcare IT team specializing in Radiology Information Systems (RIS), Picture Archiving and Communication Systems (PACS), and other medical imaging solutions. The ideal candidate provides technical support and troubleshooting for radiology IT systems in hospitals, clinics, and imaging centers. This role involves working closely with radiologists, IT teams, and vendors to ensure optimal system performance.