Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.
Design and run the systems our product and cloud depend on, including Terraform, Ansible, and CI/CD pipelines.
Build declarative cloud foundations and automate self-service infrastructure to multiply the team's impact.
Own architecture decisions, lead incident response, and mentor engineers while embracing AI-driven operations.
Slide is a modern, security-first Business Continuity Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by industry veterans, Slide is led by a team of experts and is growing fast, offering a dynamic and creative environment.
Operate, maintain, and enhance enterprise business applications across Windows and RHEL environments, including virtualized and AWS-hosted systems.
Plan and execute system, database, and application upgrades while monitoring IT systems for availability and performance.
Troubleshoot complex application issues, perform root-cause analyses, and support compliance with security and operational standards.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, DMI delivers secure, efficient, and cost-effective managed IT services to public sector and commercial clients worldwide.
Handle customer and internal user requests via chat, email, and occasionally phone in English.
Conduct technical diagnostics to resolve issues, escalate complex cases, and ensure timely solutions.
Identify patterns in technical issues and share knowledge to improve overall support capabilities.
Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering digital experiences for businesses worldwide. With 550+ professionals and 210+ edge locations, the company fosters a collaborative, global culture focused on innovation and customer success.
Deliver Gold Support through Tier 3 engineering and solutions architecture for Hypori infrastructure.
Integrate and maintain F5 TLS Proxy, Nutanix, PKI, and Hypori Halo server environments.
Support disaster recovery, patching, health monitoring, and security vulnerability remediation.
Hypori is a high-growth cybersecurity SaaS company making secure mobile access easy with zero data on the endpoint. Backed by $55M, it is expanding into regulated markets with a security-first, customer-focused culture.
Administer AWS GovCloud and Linux infrastructure for a federal client's telecommunications systems.
Support AWS Connect, IAM, CloudWatch, and automation through Infrastructure as Code.
Participate in SAFe Agile ceremonies and an on-call rotation for mission-critical uptime.
They are a rapidly growing federal contractor delivering secure cloud and telecommunication infrastructure for federal clients. The company focuses on mission-critical systems and maintains a collaborative, agile work culture.
Administer operating systems, servers, accounts, permissions, and supporting services.
Perform approved patching, configuration changes, backups, and recovery activities.
Monitor system health, troubleshoot incidents, and coordinate service restoration.
MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business providing information technology and communications services. The company focuses on customer-centric solutions and professional growth, with a strong culture and intelligent colleagues.
Manage and mentor the End User Support Specialist, owning tickets and acting as technical escalation point.
Drive AI and automation across IT support workflows to improve efficiency and reduce repetitive tasks.
Own IT procurement and vendor management, plus ensure reliable IT systems alongside SRE and Security.
Parity builds core blockchain infrastructure, including Polkadot and Kusama, to enable a more secure and decentralized web. Our remote-first, global team develops open-source software, with a culture of autonomy, collaboration, and continuous learning.
Support hospital robot deployments from planning through go-live, including configuration, testing, and onsite technical support.
Troubleshoot technical issues across robots, networking, cloud services, and integrations using logs and telemetry.
Contribute to playbooks, process improvements, and cross-functional operational projects as we scale.
Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency and patient care across healthcare systems. We're a rapidly growing team partnering with major health systems nationwide, with a culture that values curiosity, ownership, and hands-on problem-solving.