Provide technical support for employees, acting as an internal customer advocate; take ownership of new cases via telephone, email, and web, ensuring they are handled according to SLA. You'll also contribute to knowledge base articles, draft technical notices, and prioritize tasks.

The Senior Storage admin is responsible for managing and maintaining data storage infrastructure, ensuring data availability, security and performance. Operate, maintain, manage, tune, configure, troubleshoot, and patch SAN. Upgrade all Storage Area Network (SAN)/Network Attached Storage (NAS) hardware, software and tools.

Work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization, containerization, storage, networking, OpenStack, Kubernetes and the open source applications running on top of them. Troubleshoot and drive issues to resolution with workarounds, guidance, and bug fixes.

Design and implement SmartWorks solutions to meet customer requirements, integrate application suites with 3rd party software interfaces, and maintain project documentation. Lead training sessions, act as a liaison between parties, and provide consulting services based on knowledge of Smart Metering infrastructure. Provide regular updates to the Project Manager.

Senior SAP Basis Engineers provide technical support to client SAP basis systems and are responsible for the technical aspects of enhancing, updating and deploying critical changes, designing new solutions, and creating procedures in the SAP area. They will perform project-based and production support responsibilities as needed.

As a NOC Engineer, you will be an entry point of communications for our customers and the first to monitor, maintain, troubleshoot, and recover the client's infrastructure. This role offers a good opportunity to develop your DevOps career by monitoring data centers, assessing faults, providing technical support, and troubleshooting issues. You will follow NOC procedures and communicate with customers.

Serve as the first line of contact, adeptly resolving complex technical issues while translating technical jargon. Collaborate with Engineering on software updates and bug fixes, becoming an expert in Marqeta's products. As a customer advocate, ensure needs are heard in product development while improving the support process by providing feedback and using automation.

As a member of the Elite Support Team, you will work with premium customers, helping them troubleshoot PingFederate, PingAccess, PingDirectory, PingOne, PingID, and supported integration kits. Members of the Elite team are specialists providing an exceptional level of support, operating a follow-the-sun model to assist customers with their Ping solutions.

We are looking for a Level 2 Technical Support Specialist to assist in the support and development of high-load financial systems, including trading platforms and company infrastructure. Responsibilities include administration of trading platforms, managing server infrastructure, and automating routine processes.

As a Support Engineer II, you'll address support requests, debug Web3 requests, and translate customer issues into actionable items for the developer team. You'll be crucial in debugging customer issues and collaborate to achieve high-quality customer experience, requiring a self-starter with strong communication and ownership skills.