Own the full lifecycle of our bare-metal GPU server fleet.
Build and maintain our server automation stack using Ansible, Terraform, and custom tooling.
Implement and enforce OS-level security: hardening baselines, SELinux/AppArmor policies, SSH key management, vulnerability scanning, and compliance automation.
Fal is a company focused on providing a GPU cloud platform. They offer visa sponsorship and relocation assistance to San Francisco, and have regular team events and offsites.
Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
Help isolate and resolve unplanned system outages
Enhance monitoring and alerting based on symptoms
MEMX is building a next-generation exchange that will bring greater competition, transparency, and efficiency to equity trading. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best.
Lead enterprise clients through infrastructure challenges.
Ensure operational excellence across Mirantis platforms.
Act as a trusted technical advisor to client engineering teams.
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure. They empower platform engineering teams to deliver composable, production-ready developer platforms.
Responding and resolving escalated technical questions from internal and external clients
Deliver an outstanding customer service experience
Tracking and documenting issues in the case management system
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
Resolve Lustre file system issues on large, scalable customer systems and ensure customer satisfaction.
Create test plans and procedures for customer upgrades and troubleshooting.
Work with engineering for enhancing product quality using customer feedback and use cases.
DDN Storage is a global market leader in AI and multi-cloud data management at scale, known for powering demanding AI and HPC data centers across various industries. They are committed to innovation, customer-centricity, and have a team of passionate professionals dedicated to shaping the future of AI and data management.
Provide technical support to B2B clients using dxFeed market-data products,
Troubleshoot and resolve issues in high-load financial systems (market data delivery),
Communicate with clients, providing technical guidance, recommendations, and integration support,
dxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants worldwide. They have built one of the most comprehensive ticker plants, offering the broadest range of data services.
Working from your remote home office to provide technical support for employees.
Acting as an internal customer advocate keeping them updated in a timely manner.
Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA).
Canonical is a leading provider of open source software and operating systems. They are a pioneer of global distributed collaboration with 1100+ colleagues in 75+ countries and very few office based roles, founder led, profitable and growing.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly and fairly. The company seems innovative, leveraging AI in its operations.
Take ownership of customers’ technical success with the platform.
Act as a core member of the account team, owning technical workstreams that support adoption strategies and business value realization.
Proactively engage with customers, providing technical advisory and guiding the maturity of their automation programs.
UiPath is a leading business automation platform that helps organizations transform the way they work through automation. As a global team, they value impact, innovation, and customer success, offering challenging and rewarding work at scale.
Identify, troubleshoot and resolve issues in a timely manner with minimal oversight
Assist with the creation of proposals on technical specifications and requirements for purchasing of new servers and networking equipment
Since 1991, Hyland's mission is to help employees, customers and partners exceed their potential with their industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do. We've grown to a company of nearly 4,000 strong.