Provide technical support and resolve problems for radiology IT systems, including RIS, PACS, and VNA.
Work with radiologists, technologists, and IT teams to troubleshoot issues and optimize workflows.
Diagnose and resolve technical issues effectively to minimize disruptions and impact on patient care.
Intelerad believes in clear paths to healthcare answers, streamlining information flow and simplifying complex processes using medical imaging solutions. Based in Raleigh, North Carolina, and Montreal, they have nearly 800 employees across four countries, serving almost 2,000 healthcare organizations globally.
Provide technical support and troubleshooting for Radiology IT systems.
Work with radiologists, technologists, and IT staff to address system issues.
Document all troubleshooting activities and resolutions to maintain accurate case records
Intelerad's medical imaging solutions streamline information flow, simplifying complex processes and maximizing efficiencies. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees and empowers nearly 2,000 healthcare organizations globally.
Install, configure, and integrate LiveNX and LiveWire in enterprise and service provider environments.
Translate customer requirements into scalable, high-performing LiveAction architectures.
Diagnose and resolve complex deployment, configuration, and performance issues.
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations. They are proud recipients of several prestigious accolades, including the "Great Place to Work" certification and are one of Canada's top workplaces in various categories, including Technology , Today's Youth and Women , and Mental Health and Inclusion .
Provide expert-level support for EXAScaler and Lustre, and other DDN product suite.
Triage, diagnose, and troubleshoot problems with the EXAScaler appliance and Lustre file system in production customer environments.
Provide technical support to Professional Services, Customer Support, and directly to customers.
DataDirect Networks (DDN) delivers AI and Data Management software and hardware solutions. They value engineering excellence, challenge-driven individuals fueled by curiosity, and encourage hands-on involvement and direct contributions to their mission.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. With over 550 professionals, Gcore fosters a culture of innovation and transformation in the internet landscape.
Mentor and train Junior System Administrators and System Administrators. Act as lead on projects. Provide software setup of new nodes.
Vultr aims to provide high-performance cloud infrastructure that is easy to use, affordable, and locally accessible for enterprises and AI innovators globally.
Handle customer requests via chat, email, and phone in English and provide consultations regarding products and services in Edge Network.
Conduct technical diagnostics to resolve issues, gather information about customer and user incidents, and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences, sharing knowledge and expertise with other team members.
Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security, with offices around the world.
Interact with customers to identify and resolve technical issues efficiently and professionally.
Take ownership of customer issues, from initial troubleshooting to root cause identification and resolution, ensuring continuous operation of products.
Collaborate with Support, Engineering, SREs, Product Management, and Customer Success teams to reproduce problems internally and document bugs for engineering.
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.