Remote Information technology Jobs • Linux

Participate in 24x7 shifts and monitor the stability of our products with various internal tools. This role involves L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated) and handling incident response, troubleshooting, and fix for various products/services. Handle escalations as per policies/procedures and get different internal/external groups together to resolve production site issues effectively.

Maintain Illumio’s technology deployments working with industry leading customers. You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request. Escalation Engineers need to understand customer systems and configurations, analyze problems/defects and recommend solutions.

As a Professional Services Consultant at Illumio, you will serve as a subject matter expert, guiding clients through the integration, deployment, and ongoing management of the Illumio product suite. This role requires strong technical knowledge, project management skills, and the ability to effectively communicate with clients and internal teams to ensure successful implementations.

The Deutsche Telekom MMS GmbH has been a client and business partner since 2019 and is essentially the leading innovation and digitization service provider for the DTAG Group. They are looking for an ambitious, experienced professional who is confident in foreign languages. If you are comfortable in the world of Azure infrastructures and would like to work in an international environment, this is the position for you.

This role is at the centre of the customer experience for Marqeta, providing the highest quality support and service to valued customers. You will play a critical role in managing the technical needs of Marqeta customers. Configure environments and controls and troubleshoot collaboratively as customers integrate with our platform.

The Production Services Analyst is responsible for batch engineering, code promotes, application and batch monitoring, change management and audit data gathering along with providing Level 1 support for infrastructure services including servers, network appliances, and applications. This position coordinates activities between IT customers and Data Center Operations.

The Systems Administrator provides best-in-class technical support for the infrastructure that hosts the Veeva Vault application, an innovative cloud-based software solution used by the Life Sciences industry. As a member of the European TechOps Team, the Systems Administrator will provide a high level of technical support for our Amazon Web Services (AWS) infrastructure. You will build and configure new infrastructure and contribute towards process automation through scripting.

As a Tier 3 Technical Support Engineer, you will resolve complex technical issues and closely collaborate with backend development teams. Your main focus will be expert-level troubleshooting, with additional opportunities to engage in backend tasks related to Java, Spring Boot microservices, APIs, and blockchain technologies.

Providing L2 & L3 Support around Tickets reported from Production Environments. Monitor, analyze, and troubleshoot ETL/data pipelines across Data Lakes and distributed systems. Conduct in-depth root cause analysis using SQL queries, system logs, and monitoring tools. Support microservices-based applications running in Docker and Kubernetes environments. Diagnose and resolve Linux server issues related to disk usage, memory, networking, and permissions.

As an Associate Service Delivery Analyst, you will work within a global cloud operations and service delivery center for QAD. You will work with technical teams and mentors learning QAD applications, systems and software. This will include assisting resolving technical issues and working within a team to support global clients.