Remote Information technology Jobs • Python

Identify and prioritize automation and AI opportunities across Support, Ops, Product, and Sales teams. Build AI-powered tools and integrations using LLMs and APIs — from quick prototypes to internal tools in production. Act as an internal AI consultant, guiding teams on what’s possible and where to start. Partner with leadership to help shape our AI roadmap, with a strong focus on near-term impact.

You will be responsible for owning the end-to-end technical relationship with customers and interfacing with the MinIO engineering and support team to assure a world-class experience to customers. You will work closely with the rest of the Customer Experience team along with the Engineering, Support, and Sales teams to assure customers are successful in POC, onboarding, production, and beyond.

Lead a team to develop and implement application solutions and automation strategies that enhance operational efficiency, ensuring technology solutions align with business needs and optimizing workflows. Direct multiple technical teams, providing strategic direction for system integrations and automation initiatives, while driving the organization's internal automation and AI strategy.

The Infrastructure Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of the Company’s infrastructure, including physical and virtual servers, storage, backups, and disaster recovery planning. This role requires deep technical expertise, strategic thinking, and the ability to lead complex projects. A strong emphasis is placed on Linux systems administration, infrastructure automation using Ansible, and scripting for operational efficiency.

As our client onboards new customers and completes their projects, you will perform detailed requirements analysis, data mappings, document processes, and perform user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to both technical and non-technical users. You will be successful by design mapping and solutioning profitable, custom integrations for our customers.

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting.

Be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, creating solutions for customers while scaling our support offering using coding and scripting.

Looking for L3 support engineers to join our team and provide support to one of our clients. Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications. Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services. Must be able to work from 5 PM PST to 1 AM PST.

Maintain Illumio’s technology deployments working with industry leading customers. You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request. Escalation Engineers need to understand customer systems and configurations, analyze problems/defects and recommend solutions.

As a Professional Services Consultant at Illumio, you will serve as a subject matter expert, guiding clients through the integration, deployment, and ongoing management of the Illumio product suite. This role requires strong technical knowledge, project management skills, and the ability to effectively communicate with clients and internal teams to ensure successful implementations.