Provide high-quality support and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
Marqeta is a modern card issuing platform that empowers builders to bring innovative payment solutions to the world. They value the role their Production Support Engineers play in their service delivery chain and operate with a flexible first approach.
Lead and scale localization initiatives by working closely with volunteer localizers, ensuring sustainability and impact across products.
Drive localized product releases end-to-end, defining testing and quality strategies, setting priorities for localization bugs, and enabling localization communities to deliver high-quality results at scale.
Own localization requests from internal partners, coordinating intake, scoping, and execution with LSPs and external platforms to deliver localized content on time and at quality.
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser and are focused on making the internet better for people. The Mozilla Corporation is wholly owned by the non-profit Mozilla Foundation which means that they aren’t beholden to any shareholders — only to their mission.
Manage Five9 user profiles, skills, campaigns, and IVR scripts.
Utilize SQL to query, manage, and audit contact center data.
Resolve platform issues, connectivity problems, and integration errors.
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Manage, configure, and optimize SaaS applications and integrations across the organization.
Administer Okta for identity governance, SSO, and MFA.
Develop scripts and automation workflows to streamline SaaS and infrastructure management.
Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. The team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit.
Lead and develop a high-performing integration team focused on seamless client onboarding.
Work closely with clients and provide end-to-end support during their onboarding process.
Own APIs, SDK documentation, integration guides, and overall support documents.
Sardine is a leader in fraud prevention and AML compliance, offering a platform that uses advanced technologies to stop fraud. They have hubs in multiple locations but maintain a remote-first culture, valuing performance and flexibility for their talented and self-motivated employees.
Act as the final "buck stops here" point for technical issues.
You are measured by how much better you make the other engineers.
Red Cup IT provides IT services. They're looking for someone to maintain the technical health of their MSP's client base and serve as a bridge between business goals and technical execution.
Accelerated training program using Palantir’s Foundry & AIP tools.
Learn data engineering, AI workflows, and Palantir’s platforms.
Opportunity to interview for roles at Palantir or partner companies.
Palantir builds software for data-driven decisions and operations, empowering partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. They value excellence regardless of background and are an Equal Opportunity Employer.
Lead a team of Data Center Engineers and all related activities in support of QA and R&D operations.
Oversee data center operations and its physical infrastructure, driving uptime, operational excellence, and team performance.
Manage capacity planning and resource allocation for power, cooling, and rack space to support current and future hardware deployments.
DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. They are committed to innovation, customer-centricity, and a team of passionate professionals.
Operate, configure, and optimize customer-facing chatbots and AI agents.
Translate business processes into structured prompts, decision trees, and automation workflows.
Maintain and develop AI-ready knowledge structures with clean taxonomy and consistent tagging.
Sport Alliance helps businesses improve customer interactions with innovative technology. We are a growing company with offices worldwide and an open, communicative culture.