Remote Operations management Jobs • Stakeholder Management

As a Support Operations and Insights Manager, you will lead and mentor a team of support professionals. Responsibilities include leading support reporting and workforce planning, identifying performance gaps, driving process improvements, and building the infrastructure needed to support a rapidly evolving support function. You will also own critical workforce management processes such as forecasting, capacity planning, and headcount modeling.

Synapticure is seeking a Director of Implementation to lead the successful onboarding and rollout of strategic partnerships. This role is central to the company's growth and mission to serve patients and caregivers nationwide. The candidate will manage multiple complex implementations simultaneously, aligning cross-functional teams, and ensuring every launch is executed with excellence and speed.

Support the Director/VP in leading teams to transform customer feedback into actionable insights and ensure the successful delivery of change across operations. The Senior Manager will identify opportunities to unite efforts for optimized impact and contribute to operational strategy. Key responsibilities include customer journeys, root cause analysis, project management, and change management to enable Monzo to scale and innovate safely.

As a Delivery Manager at AltScore, you will be the driving force behind timely, high-quality customer implementations, coordinating resources, removing blockers, and building processes that empower delivery engineers. Your mission is to optimize project execution, develop team capabilities, and maintain operational excellence fueling AltScore’s growth and client satisfaction.

Responsible for leading and ensuring delivery of one, or more, of Synergie’s key initiatives, developing and managing project plans, driving oversight, structure, and project management to achieve ideal business outcomes, while working collaboratively with Synergie management and key stakeholders to oversee work efforts, identify interdependencies, and ensure cross-initiative solutions are in alignment.

We are seeking a strategic and commercially-minded Head of Vendor Management to build and lead our vendor management function, responsible for commercial relationships with key external technology and service providers for customer-facing teams. The ideal candidate will be a strong negotiator, commercially astute, and experienced in managing complex, cross-functional vendor relationships across Sales, Customer Care (CUCA), and Moderation platforms.

The Manager of Customer Success (CS) Operations & Strategy will enable operational excellence and drive strategic initiatives impacting Net Dollar Retention (NDR), customer growth, and retention. You'll lead process optimization, reporting, systems support, and special projects, bridging strategy and execution to elevate the Customer Success function.

Adding horsepower to the strategy and operations of our clinical teams by supporting new program development, service line transformation, and broad project management. You will manage cross-functional projects, develop detailed project plans, and lead change management across the clinical organization. It requires at least 5 years experience in a fast-growing business managing cross-functional projects and healthcare experience preferred.

We are seeking a Delivery Manager to join our Financial Services division. The ideal candidate has a strong background in technology project delivery, particularly within Financial Services, and is passionate about leading teams, managing client relationships, and delivering digital and AI-driven solutions.

The Organizational Change Manager is responsible for overseeing and driving the successful execution of organizational change management strategies across an organization. The OCM Lead/Change Manager will be a part of the Consulting Services team. This role involves leading and coordinating the change management team, guiding senior leadership, and ensuring that large-scale changes are effectively implemented with minimal disruption.