This is a pivotal role that will have end-to-end responsibility for the companyβs day-to-day operational performance and execution against strategic objectives; in partnership with the CEO, this role will lead our company transformation efforts. The COO will drive alignment across departments, optimize key internal and external functions, and serve as a key driver of growth, scale, and value creation.
Job listings
The successful candidate will lead a large team handling all aspects of construction defect and demonstrate a thorough understanding of the business and best in class claims handling. Effective oral and written communication skills, the ability to prioritize and execute based on critical objectives and the ability to coach and develop direct reports are skills that are critical to success in this position.
This is an 18-month leadership development experience that provides the foundation for a successful end-to-end operational supply chain career. Program cohorts participate in 6-month rotations in various functional areas to develop a deep understanding of the full value chain. Throughout the program, participants will work alongside a global team, have access to learning resources, and benefit from company events. At the end of the program, participants will have the option to select their preferred role.
Help lead and scale our go-to-market (GTM) operations by becoming our new SVP of Customer Operations. As a key advisor and operational leader across Global Business Strategy, Revenue Operations, Global Business Services (GBS), and SDR organization, build a world-class customer journey from acquisition to retention, and ensure every part of our GTM machine is integrated, efficient, and optimized for growth.
As Certify scales, they need to add rigor & structure to their operational processes to continue driving high customer satisfaction. They are looking for a Quality Assurance Team Lead to lead a critical pod of their Quality team β someone who combines best-in-class people leadership with strong subject matter expertise and a relentless focus on speed & quality. This individual will oversee a production-focused pod made up of quality auditors (QAs).
Lead a newly formed team focused on building the operational backbone of Shippoβs Carrier services - shipping reliability, billing accuracy, and customer trust. Youβll create and own a new Carrier Operations function, leading a team of 1-2, that proactively monitors and resolves anomalies across our shipping, rating, and billing systems. This role is critical to ensuring a seamless, scalable experience for Shippoβs customers and carrier partners alike.
Reporting to the VP, RCM, the Senior Director of Revenue Cycle Management (RCM) is responsible for the success of revenue cycle operations across all markets, reviewing and enacting policies, procedures and processes related to revenue cycle functions and holds teams accountable to established key performance metrics. This individual works closely with senior leaders and other operating divisions within Privia.
As International Country Manager - Canada, you will play a critical role in helping grow Justworksβ footprint internationally by supporting the International team in operationalizing and running our Canadian business. You will contribute to continuously solidifying our international capabilities and infrastructure as we grow in Canada, facilitating a greater depth of services and operational capacity that enables us to serve a larger population of employees in EOR markets.
Weβre seeking a dynamic and versatile Operations Generalist to join our fast-paced team to support a wide range of tasks from marketing and customer engagement to technical troubleshooting and data analysis. This is an ideal role for a strategic, tech-savvy problem solver who thrives in a fast-evolving startup environment.
Ensure team consistently delivers best-in-class service and drive continuous improvement across the customer journey. Lead and support a team of Project Managers providing coaching, development, and guidance. Deliver a seamless, high-quality client experience by balancing daily execution with long-term process improvements.