Responsible for developing, implementing, and leading the organization's quality assurance and operational efficiency strategies. This leadership role ensures that all products, services, and processes meet or exceed internal standards and regulatory requirements while optimizing performance, productivity, and cost-effectiveness. The role will foster a culture of continuous improvement, customer satisfaction, and operational excellence across the function.
The Supervisor, Patient Access oversees the Patient Access staff in one or more clinics, ensuring patients, their families, caretakers, and referrals to Hanger Clinic feel welcomed and supported throughout their visit by providing best in class customer service. This role supports clinicians and monitors documentation, patient outcomes, and Net Promoter Scores (NPS), while enforcing compliance and ensuring adherence to workflow processes.
We are looking for a Visit Success Supervisor within Marketplace Operations to join our Operations leadership team. This role will oversee operating procedures and develop new strategies to meet the current and future needs of the company and build a scalable operations engine. This will prepare the organization for sustainable growth!
As the senior-most technical leader at Zero To One Strategic, the VP, Technical Operations oversees all technical operations across SR&ED and grant services, managing a team of technical writers, reviewers, and QA specialists. The position requires project management skills and deep experience in regulatory or technical environments.
Aledade is seeking a Director of Enterprise Risk Management (ERM) to establish and manage a centralized data-driven, risk-based ERM program, responsible for developing the ERM architecture and providing leadership in the development, implementation, and maintenance of a comprehensive risk framework.
The Vertical Operations Intern will support the Operations team in tackling critical operational challenges/projects. This role involves ideating, piloting, testing, and rolling out new processes to improve customer service. The intern will also help make recommendations to improve customer support, identify opportunities for improvement, and drive operational excellence across teams.
As Manager, QA Strategy & Expansion, you’ll lead cross-functional initiatives to bring structured QA systems into new, complex parts of the business. This is a structured generalist role, ideal for someone who excels at driving clarity, building programs from scratch, and working across technical and non-technical teams. You’ll guide initiatives from strategy through implementation, defining new metrics, launching scalable systems, and helping shape the future of QA at DoorDash.
The Senior Director of Revenue Cycle Management is responsible for the success of revenue cycle operations across all markets, reviewing policies and holding teams accountable to key performance metrics. This role involves close collaboration with senior leaders and other divisions within Privia, providing leadership to staff, communicating the company's mission, and ensuring compliance. The Sr. Director analyzes performance against benchmarks and supports senior management.
This position will be overseeing the day-to-day operations of the Consolidated Scheduling Team, which is responsible for inbound patient phone calls related to scheduling new patient appointments. This team serves as the first point of contact with Hanger Clinic patients. The role involves reviewing performance metrics, collaborating with management, ensuring staffing decisions support operational success, and working on process improvement.
Lead and optimize revenue operations across sales, marketing, and customer success by collaborating with the executive team to align go-to-market strategies with operational execution, ensuring seamless processes that drive sustainable growth in the fast-evolving AI landscape. Design scalable systems, enhance existing processes, and cultivate a high-performing, data-driven culture, leveraging AI to transform traditional methods.