Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Support customer implementations from discovery through go-live, gathering business requirements and configuring solutions.
Analyze customer data, execute SQL queries, and troubleshoot implementation issues to ensure successful technical delivery.
Serve as a trusted advisor, lead customer meetings, and collaborate cross-functionally with Product, Engineering, and Sales teams.
Yes Energy delivers real-time market data and electric power trading decision solutions. With over 1,000 market participants using their solutions daily and a team of more than 350 professionals, they foster an innovative, high-standards, and team-focused culture.
Own a book of ~40-50 SMB accounts from kickoff through renewal, driving adoption and retention.
Lead customer onboarding end-to-end with a 30-day implementation timeline, configuring marketplace listings and integrations.
Serve as first responder for all inbound customer questions, triaging issues and facilitating renewals.
Suger helps revenue teams sell more effectively by simplifying workflows for buying and selling through cloud marketplaces. The company has ~300 customers, including enterprises like Snowflake and Workday, and a team of ~60 people with hubs in SF and Vancouver.
Act as the front-line to ensure customers increase safety, efficiency, and sustainability with the IoT platform.
Manage deployment, create launch plans, and track implementation progress and product adoption.
Run training sessions, demonstrate technology, and solve challenges with customers across numerous use cases.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a public company, they are building for the long term with a focus on customer success and a flexible, employee-led remote model.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Serve as the primary project manager to customers while coordinating multiple simultaneous implementations.
Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle.
Work collaboratively with customers and internal teams to define project objectives and scope.
SwiftConnect provides best-of-breed SaaS integration solutions for access control and enterprise-level customers. The company has a collaborative culture and focuses on customer satisfaction.
Identify stagnant or delayed accounts and drive them to installation-ready status.
Work across sales, operations, and customer-facing teams to resolve operational blockers.
Serve as subject matter expert on front-end project pipeline and maintain accurate documentation.
SunPower provides industry-leading, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience and continued growth through acquisitions, we foster a culture of innovation and commitment to making clean energy accessible.
Conduct regular check-ins, quarterly business reviews, and account audits for high-value customers to assess needs, drive satisfaction, and ensure retention.
Build and manage relationships with high-ticket customers, leading on-time implementations and ensuring seamless onboarding and integration.
Act as a key liaison for customer feedback, translate business needs into actionable solutions, and collaborate cross-functionally to optimize customer success.
HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment where innovation thrives and people come first.
Manage virtual call routing, emails, and calendar coordination for high-growth international clients.
Perform light administrative tasks, record management in CRM, and office procurement support.
Handle meeting coordination and internal collaboration to ensure operational harmony.
Savvital provides diversified services to small and medium-sized businesses in the US market, offering customized solutions through strategic task delegation. The company employs a team of educated experts motivated to add capacity to clients' workdays, aiming to create a human-centered ecosystem for growing businesses.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Own the customer relationship and lead deployments of Samsara's solution to ensure quick time to value.
Guide customers through change management, run training sessions, and work cross-functionally with Sales, Support, and Product.
Juggle multiple customer engagements and travel up to 30% to customer sites for successful implementations.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a recently public company, Samsara is shaping the future of industries like agriculture and transportation, with a culture focused on innovation and growth.
Drive new business within an assigned geography or vertical through cold outreach and lead generation campaigns.
Manage the full sales cycle, including scheduling meetings, building a pipeline, and facilitating proposal reviews.
Leverage Salesforce.com to accurately reflect pipeline and account activity and act as a subject matter expert on all Keeper products.
Keeper Security is a fast-growing cybersecurity software company that protects thousands of organizations and millions of people in over 150 countries. The company is a pioneer of zero-knowledge and zero-trust security, recognized in the Gartner Magic Quadrant for Privileged Access Management, and fosters a team-oriented, results-driven culture.
Own the customer relationship end to end, leading deployments, building success plans, and running EBRs to drive measurable business outcomes.
Monitor customer health and adoption metrics, proactively identify risks, and partner with Account Executives on renewals and expansions.
Document and improve onboarding processes, provide product feedback, and contribute to scaling the customer success motion.
Genspark is one of the fastest-growing AI companies in the world, growing from $0 to $250M+ ARR in 12 months with a team of ~70. We build the AI execution layer for knowledge work, serving 6,000+ business clients globally across financial services, advertising, hospitality, technology, and consulting.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Manage customer onboarding and ensure successful adoption of Cision platforms.
Collaborate with cross-functional teams to deliver a world-class customer experience.
Utilize strong communication and consultative skills to achieve customer outcomes.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, they foster an inclusive culture and have been named a Top Diversity Employer.
Own a portfolio of complex, high-value accounts and act as the central point of accountability for escalations.
Manage post-sales onboarding projects from kickoff through go-live with hands-on configuration.
Conduct regular cadence calls, maintain account health, and support strategic accounts through QBRs.
Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy by automating subscription workflows. Recognized as a global leader, Infiterra combines innovation and expertise to help partners transform and grow.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Implement Mavenoid for customers and empower the sales team to close more deals.
Collaborate with Customer Success and Product teams to create and manage documentation.
Teach and empower customers to use Mavenoid while staying up to date with product features.
Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.