Supervise and coach the Outreach & Engagement team to drive patient enrollment and engagement.
Manage daily outreach operations, technology tools, and compliance with HIPAA and TCPA.
Collaborate with clinical, partner success, and oncology clinics to improve care coordination and outcomes.
Colla Health provides behavioral healthcare to cancer patients as an extension of their medical treatment. The company is a venture-backed startup building a world-class team of clinicians, technologists, and healthcare operations builders passionate about improving patients' quality of life.
Conduct structured outreach to patients and caregivers throughout the treatment journey, providing program-approved education and support.
Identify barriers to treatment initiation and adherence, develop practical strategies, and escalate clinical or safety concerns as needed.
Accurately document interactions and outcomes while managing an assigned caseload and collaborating with case management teams.
We provide patient support programs that deliver individualized clinical education, treatment-support services, and care coordination to patients and caregivers. Our culture is supportive, dedicated, and teamwork-driven, and we are proud of our relentless focus on improving the lives of the patients we support.
Conduct high-volume outreach to oncologists, PIs, and research coordinators regarding trial-eligible patients and facilitate referral workflows.
Perform rigorous clinical reviews of patient molecular data against trial inclusion/exclusion criteria using AI-enabled matching platforms.
Provide empathetic education to patients about clinical trial opportunities and maintain meticulous documentation of all activities.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for the work and each other.
Connect with eligible patients through inbound calls, outbound outreach, and AI-assisted tools.
Serve as the main point of contact, coordinating with physicians, PTs, and health coaches.
Maintain organized documentation and use motivational interviewing to support patient engagement.
Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.
You will serve as a primary point of contact and trusted advocate for patients navigating cancer screening, abnormal results, active treatment, and survivorship.
You will coordinate all aspects of patient care, including referrals, appointments, insurance benefits, and follow-ups.
You will build meaningful patient relationships, remove barriers to care, and help patients stay informed and empowered.
Color Health provides physician-led multidisciplinary cancer care through a virtual clinic, spanning screening, diagnosis, treatment support, and survivorship. It is a growing health technology company with a startup culture focused on empathy, innovation, and closing cancer care gaps.
Engage prospective patients via phone, email, and SMS to guide them through at-home sleep apnea testing and treatment options.
Conduct consultative sales and follow-up activities to address patient concerns and drive conversion toward testing or treatment.
Maintain accurate CRM records, track patient progress, and collaborate with clinical and support teams to ensure compliance and quality.
20four7VA connects businesses with offshore independent contractors for remote support services, primarily in developed markets. It offers competitive rates, weekly payments, free training, and a supportive community for its contractors.
Process Offsite Phlebotomy and Kit orders by resolving cases quickly with a high sense of urgency.
Build and maintain effective relationships with offsite phlebotomy vendors, sales reps, patients, and internal stakeholders.
Communicate via phone and email with vendors and clients, and document all interactions in Salesforce and LIMS.
Guardant Health is a precision oncology company that uses advanced blood and tissue tests, real-world data, and AI analytics to improve cancer care and accelerate new therapies. Founded in 2012, it is a fast-paced, collaborative workplace focused on transforming patient outcomes.
Execute 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through intake.
Strategically adapt outreach timing, channels, and messaging to build trust, handle objections, and persuade undecided members.
Own member relationships from first outreach through successful handoff to the Care team, ensuring accurate documentation and HIPAA compliance.
Leap is a fast-growing benefits solutions company pioneering employer specialty pharmacy, reshaping how life-changing therapies are delivered and financed. They partner with numerous Fortune 500 companies and TPAs, with a startup culture focused on impact, innovation, and real value for patients and employers.
Drive proactive outbound calling and multi-channel outreach to hospital stakeholders.
Secure qualified meetings with clinical, laboratory, and administrative decision-makers.
Partner with Clinical Sales Managers and MSLs to progress early-stage opportunities through documented handoff.
Karius is a venture-backed life science company using microbial cell-free DNA to transform infectious disease diagnostics. It has a collaborative, mission-driven culture focused on patient impact and diversity.
Support customers via phone and electronic channels to gather missing information for test sample processing.
Communicate test status, resend results, schedule mobile phlebotomy, and triage customer technical issues.
Manage accounts, document interactions, and escalate unresolved issues while protecting patient privacy.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. Its team includes dedicated professionals from world-class institutions who care deeply about their work and each other.
Take inbound calls from patients, providers, and members, handling everything from routine questions to emergent situations.
Support members with insurance needs, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to deliver health advice.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to deliver positive healthcare experiences and improve outcomes. For over 30 years, the company has combined clinical expertise with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust, opportunity, and accountability.
Serve as a primary point of contact for member inquiries through phone, chat, and other channels, providing compassionate and efficient support.
Coordinate complex scheduling, care workflows, and urgent requests while partnering with clinical providers and operations teams.
Build trust through empathetic communication, accurate documentation, and thoughtful problem solving to ensure a seamless care experience.
Tia is building a new model for women's healthcare that integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings. The company is a Series D venture-backed organization trusted by over 120,000 women across four markets, with a culture focused on excellence and continuous improvement.
Serve as the primary point of contact for prospective clients and referral partners, engaging with warmth and structure.
Conduct structured screenings, verify insurance benefits, and educate clients on PHP and IOP programs.
Own the admissions funnel, follow up reliably, and ensure every interaction ends with a clear next step.
Guidelight Health is a behavioral healthcare company delivering PHP and IOP services to transform lives. We are a newly launched organization building a passionate, forward-thinking team to redefine mental health care.
Conduct outbound and inbound outreach calls when automated workflows fail, assisting patients with onboarding and clinical metric collection.
Manage high-volume inbound queues, process webform exceptions, and execute clinical triage handoffs to RNs and Pharmacists.
Accurately document patient interactions, track engagement metrics, and collaborate cross-functionally to refine operations.
Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown to become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Drive the product roadmap for the end-to-end tissue acquisition journey, aligning with Natera's mission and commercial operations.
Define and track KPIs, analyze data, and prioritize features to optimize user experience across patients, clinics, labs, and operations.
Partner with UX, engineering, and QA, and provide detailed requirements to deliver seamless software solutions in an agile environment.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. Our team of highly dedicated professionals from world-class institutions works hard, grows quickly, and cares deeply for our work and each other.
Conduct thorough research on attributed patients to understand healthcare needs and enrollment barriers.
Perform telephonic outreach to caregivers and health professionals to enroll children and ensure onboarding.
Handle inbound calls, develop SSI knowledge, and collaborate with Provider Engagement Specialists.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group providing 24/7 virtual-first and in-home care for children with special health needs. It is a startup with a values-driven culture focused on diversity, equity, and inclusion.
Generate qualified meetings and pipeline for Garner's Provider organization while exceeding activity metrics.
Research accounts, develop call strategies, and conduct discovery conversations with key stakeholders.
Manage activities in Salesforce and help build a repeatable go-to-market playbook.
Garner is transforming the U.S. healthcare system by partnering with employers to direct members to high-performing doctors using proprietary clinical data and incentives. The company has helped over 2.5 million people access better care, saved $1B in healthcare costs, raised a Series E, and doubled five years running.
Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark's services.
Guide patients through the enrollment process, surfacing goals and concerns to tailor support.
Respond to inbound communications, triage requests, and ensure patients are connected to the right team members.
Daymark Health is a value-based oncology company redefining the cancer care experience through a personalized platform and hybrid care model. The startup is led by pioneers in oncology and backed by major investors, with a mission-driven culture focused on transforming patient outcomes.
Serve as the primary point of contact for members and partner care coordinators, guiding them from first call through post-project completion.
Make high-volume outbound calls to schedule occupational therapy evaluations, confirm appointments, and provide timely project updates.
Handle inbound member support, document interactions in CRM, and respond to health plan partners with clear, professional communication.
Jukebox Health partners with health plans to make homes safer for older adults and high-needs populations using technology and clinical networks. It is a fast-growing healthcare services company founded by experienced entrepreneurs and backed by top VCs.
Support sales and account management while marketing patient engagement and educational programs to physician offices, specialty provider groups, and hospitals.
Prospect new customers through in-person, email, and phone outreach, and develop strategies to enhance relationships with physician offices in assigned territory.
Use Salesforce daily to record sales activities, submit onboarding cases, and collaborate with internal teams to ensure seamless execution.
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. With the nation's largest network of connected digital devices in 35,000 physician offices, the company empowers better health for over 750 million patient visits each year and was named a 2025 Best Place to Work by Built In.