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US Unlimited PTO

  • Own and iterate DroneDeploy Academy for HV and Scaled segments.
  • Build and maintain scalable enablement assets that GTM teams can run without live SE support.
  • Partner with Renewals leadership and managers to standardize health checks, QBR/EBR narratives, and expansion plays.

SaaS CRM LMS CMS Analytics

20 jobs similar to Customer Success Engineer, Scaled (USA) Remote

Jobs ranked by similarity.

$56,100–$95,500/yr
US

  • Help build, define and scale our Customer Success and Onboarding enablement strategy
  • Ensure our Customer Success onboarding program provides an incredible first experience and sets up new hires for success
  • Coach and mentor Customer Success new hires as they ramp in their role

They provide software and data analytics to the real estate industry. They are focused on innovation and customer success with a fast growing Success team.

US Unlimited PTO

  • Manage a portfolio of ~70+ mid‑market AEC customers, with clear ownership for health, adoption, retention, and growth.
  • Build and execute account plans that achieve portfolio‑level revenue growth (target ~20% YoY) and strong net/gross retention.
  • Lead onboarding and early lifecycle motion to ensure rapid time‑to‑value and establish core workflows and training.

DroneDeploy empowers field teams with robotics and AI. They are the only reality capture platform that combines robotic automation, AI agents, and a truly unified system. At DroneDeploy, they thrive in a mostly remote-first culture rooted in innovation and impact. They foster a culture where a variety of perspectives drive smart decisions, and where growth—both personal and professional—is part of the journey.

$149,000–$185,000/yr
US Unlimited PTO

  • Own internal Sales enablement and certification across AEs, SDRs, and other quota-carrying roles.
  • Design and run AE and SDR onboarding with clear milestones, certifications, and time-to-productivity goals.
  • Build and manage Partner sales enablement and accreditation/certification program

Horizon3.ai is a remote cybersecurity company dedicated to finding and fixing exploitable attack vectors before criminals exploit them. With a fusion of former U.S. Special Operations cyber operators and startup engineers, they are committed to solving common security problems.

US

  • Architect and scale a world-class GTM Onboarding Engine.
  • Build and execute formal certifications for the entire sales funnel.
  • Partner with GTM leadership and internal Subject Matter Experts (SMEs) to standardize the "Eve Way".

Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. They are committed to providing tools that transform the legal industry and support their clients' success at every step.

$94,000–$111,000/yr
US Unlimited PTO

  • Lead enablement for product and process launches, including readiness planning.
  • Partner with cross-functional teams to ensure enablement content and training align with positioning.
  • Develop and maintain scalable enablement assets with a focus on usability and standardization.

Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.

US Global

  • Own the end-to-end design, implementation, and refinement of enablement programs.
  • Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams.
  • Lead a team of US-based enablement professionals that support go-to-market and product enablement.

Instructure empowers EdTech providers and educational organizations to unlock their potential through innovative technology solutions. They are committed to simplifying learning, fostering meaningful relationships, and inspiring progress in education and careers.

US Canada EMEA Unlimited PTO 12w maternity 12w paternity

  • Take ownership of a book of customers, being the main point of contact and hopping on customer calls per SLAs.
  • Take ownership of medium and large projects that are core to the team’s operations.
  • Build in-app onboarding experiences, create webinar series, and build retention best practices.

Ashby offers a highly differentiated product, making it easier to sell. They aim to offer deep expertise whenever interacting with prospects and customers and strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.

$70,000–$88,000/yr
US Unlimited PTO

  • Build strong, multi threaded relationships with customer stakeholders
  • Lead executive business reviews and create tailored success plans
  • Drive platform adoption and customer engagement through consultative guidance

HR Acuity offers state-of-the-art case management software that helps companies deal with issues consistently, equitably, and transparently. They are a fast-paced, high-growth, and innovative company dedicated to continually raising the bar for employee relations.

US

  • Design, develop, and deliver global enablement programs that strengthen core selling capabilities across the revenue organization.
  • Create structured training programs focused on discovery, value selling, qualification discipline, competitive positioning, and deal execution.
  • Lead field readiness programs that prepare the revenue organization for new product capabilities, solutions, and messaging updates.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core, helping organizations automate customer and operational workflows. Recognized by top industry analysts, they value employee wellbeing and a strong workplace culture, as shown by being named to Inc.’s Best Workplaces list in 2025.

$150,000–$190,000/yr
North America

  • Own the health, retention (90%+), and expansion (10-15%) of our mid-market customer portfolio.
  • Build the scaled success motion from scratch—develop playbooks, automated campaigns, and engagement frameworks that can grow with the business.
  • Monitor account health and usage patterns to identify risks and expansion opportunities, then execute targeted interventions to drive outcomes.

Runway is building AI to simulate the world through merging art and science; they believe that world models are at the frontier of progress in artificial intelligence. Their team consists of creative, open minded, caring and ambitious people who are determined to change the world.

$50,000–$65,000/yr
US 3w PTO

  • Guide new customers through the onboarding process.
  • Deliver engaging training sessions to clients.
  • Serve as the point of contact for customer inquiries.

Enerex is a leading software platform for the retail energy industry, connecting brokers, suppliers, and market participants through a unified data and workflow system. By centralizing how energy transactions are managed, Enerex enables faster deals, greater accuracy, and scalable growth across the energy ecosystem.

US

  • Own the enablement strategy, adoption, and performance impact of the technology that powers Huntress’ global revenue organization.
  • Design scalable training programs, monitor adoption and utilization, and continuously optimize how tools support pipeline creation, deal execution, customer growth, and partner success.
  • Partner cross-functionally with Sales, Customer teams, Technical teams, RevOps, Product, and Channel leadership to ensure systems, processes, and AI capabilities are fully embedded into how our global teams operate.

Huntress, founded in 2015 by former NSA cyber operators, focuses on protecting small to midsize businesses from cyber-attacks with its security platform and expert human threat hunters. They offer dynamic products including Managed EDR, Managed ITDR, Managed SIEM, and Managed Security Awareness Training.

$120,000–$130,000/yr
Global

  • Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives.
  • Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones.
  • Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM is a Series C company with $220M in total funding and operates as a distributed-first company.

US

  • Manage the day-to-day activities of the Solutions Engineering team.
  • Recruit, train, and enable Solutions Engineers to support the needs of Procore's Emerging sales organization.
  • Establish best practices for product demonstrations, solutions selling, and objection handling.

Procore is a construction management software company. They connect all project stakeholders to solutions built specifically for the industry, with a commitment to innovation, and a customer-centric approach. The company is focused on transforming the construction industry through technology.

North America

  • Lead early adoption and pilot efforts for new product releases, collaborating with product teams to validate use cases and drive successful outcomes.
  • Drive the resolution of complex, high-impact, and highly visible global customer situations, ensuring exceptional customer satisfaction and value realization.
  • Develop and deliver internal and client-facing materials that support higher retention rates for accounts requiring remediation or strategic attention.

ServiceNow began in San Diego, California in 2004. Today, they stand as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.

$115,000–$150,000/yr

  • Design, build, and deliver enablement programs to improve rep productivity.
  • Create and maintain high-quality sales content including pitch decks and demo narratives.
  • Partner cross-functionally to translate product updates into actionable field content.

Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life. They are the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®, and trusted by more than 800 of the world's leading enterprises.

North America

  • Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
  • Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
  • Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows

Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.

US

  • Deliver structured customer training sessions using established materials.
  • Facilitate virtual training sessions and workshops.
  • Maintain accurate documentation of training sessions and customer interactions.

Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security built for any IT environment and recognized in the Gartner Magic Quadrant for Privileged Access Management (PAM).

US

  • Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
  • Partner with Account Executives to understand use cases, uncover pain points, and design tailored solutions.
  • Deliver engaging product demos, PoCs, and proofs of concept that showcase DevRev’s differentiators and business impact.

DevRev is building the future of work with Computer – an AI teammate. They unify all data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. DevRev is backed by Khosla Ventures and Mayfield with $150M+ raised, and they are trusted by global companies across industries.

US Unlimited PTO

  • Own the onboarding program end-to-end, managing the full lifecycle from content creation to measurement.
  • Deliver cohort-based onboarding experiences through interactive workshops and role plays.
  • Measure and continuously improve onboarding effectiveness using leading and lagging indicators.

Temporal is an open-source programming model that simplifies code and enhances application reliability. They aim to be the reliable foundation of every developer’s toolbox. They value curiosity, drive, collaboration, and genuineness, fostering a culture of innovation and impact.