Provide technical support for all front office and post-trade applications, including trade capture, market data, settlement, and clearing systems.
Manage incidents, outages, and vendor relationships, ensuring high-quality delivery of services to internal and external stakeholders.
Partner with business and engineering teams to support applications across the global Capital Markets function, including equities, credit, financing, FX, and rates.
Monitor and alert on critical trading system environments during the night shift (12:00 AM - 8:30 AM CT).
Troubleshoot and resolve complex production issues while developing automation through Python/Bash scripting.
Deploy production infrastructure components and provide off-hours pager support on a rotating schedule.
DV Trading is a proprietary trading firm providing liquidity to global financial markets and hedging solutions for commodity producers. Founded over 20 years ago and headquartered in Chicago, the firm has grown to more than 600 employees across North America, Europe, and Asia.
Provide remote IT support through a shared inbound call queue, assisting users across multiple clients with a broad range of technical issues.
Work across technologies and support needs, developing a well-rounded skill set that supports continued growth within Atlas Technica.
Manage support queries using a ticketing system while adhering to strict change control procedures.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, it is a rapidly growing, collaborative organization that values ownership, execution, growth, and camaraderie.
Monitor trading platforms and oversee trade flow, execution quality, and pricing in real time.
Manage liquidity, pricing, and routing while analyzing spreads, latency, and execution quality.
Handle risk exposure, trade lifecycle, and incident response to maintain platform accuracy and uptime.
PrimeXBT is a global online trading platform offering CFDs, forex, and cryptocurrencies. The company operates as a remote-first trading technology firm, emphasizing operational excellence and a fast-paced, collaborative culture.
Provide production support for US Regional Applications, ensuring continuous monitoring and timely incident resolution.
Troubleshoot production issues by analyzing server and application logs using Splunk and Dynatrace.
Support application deployments with Jenkins and participate in ITIL processes for incident and change management.
Coforge is a global IT solutions and services company focused on digital transformation and application management. It values skill-based hiring and fosters an inclusive, diverse workplace culture.
Act as first point of contact for customer support inquiries, resolving common issues related to API usage, onboarding, authentication, and billing.
Escalate complex issues to L2/L3 support or engineering with clear reproduction steps and logs.
Identify recurring questions and contribute improvements to documentation, FAQs, and onboarding materials.
Databento provides real-time and historical market data across futures, options, and equities through a unified API. Our team includes alumni from top quantitative firms and we embrace 100% remote work with a global culture.
Providing 3rd level application support for a mobile communication platform for corporate IoT devices
Analysing API related issues and executing SQL fixes through CI/CD pipelines
Managing assigned tickets and organizing virtual meetings with other departments and SW vendors
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, providing IT and telecommunications services to large corporate customers across Europe. With over 5,300 employees in Hungary, the company is recognized as the country's most attractive employer and fosters a culture of innovation and continuous development.
Own trading operations and on-call coverage during APAC hours.
Monitor live strategies, investigate alerts, and respond to incidents.
Support business development and act as a technical point of contact for APAC partners.
Gauntlet builds the financial systems of the future, offering institutional vault products across the onchain finance stack. Serving over $1.5B in client TVL, the team combines traditional finance and crypto-native expertise to deliver durable products.
Work directly with a successful equity derivatives trading desk to design, develop, and support proprietary trading applications.
Have a significant impact on infrastructure in C# and add new features for human and algorithmic traders.
Provide real-time support and bug fixes for live trading applications in a fast-paced team.
Gelber Group is a proprietary trading firm that trades across global financial markets using a diverse range of strategies and asset classes. It has a collaborative, entrepreneurial, and meritocratic culture, with offices and remote team members throughout the United States and Europe.
Act as a daily point of contact for clients through tickets and meetings, resolving complex product issues.
Troubleshoot technical issues and track down bugs alongside Technical Product Analysts, reporting to Engineering teams.
Join the Major Incident response team to resolve urgent client problems while keeping the client experience central.
Xplor Technologies powers everyday life through modern vertical software, embedded payments, and AI-powered capabilities for fitness, recreation, golf, and other service-based industries. It is a global company with a culture guided by five core values, offering flexible working and a network of talented colleagues.
Provide technical support and assurance across Control Room Support, managing incidents, problems, and changes in an ITIL-aligned environment.
Support major incident response, root-cause analysis, and change review while maintaining clear documentation and knowledge.
Collaborate with stakeholders, share expertise, and drive improvements, automation, and service integrity.
NEC Software Solutions, part of NEC Corporation, develops software for emergency services, transport, and public services. With 3,000+ employees, it supports governments, hospitals, and police to improve public outcomes.
Support retail and VIP users on the App, Website, Desktop Client, and API.
Troubleshoot and resolve technical issues using logs, databases, monitoring, and code.
Build and maintain internal tools and automation, including AI-driven ones.
Binance is a leading global blockchain ecosystem that operates the world's largest cryptocurrency exchange by trading volume and registered users. Trusted by over 300 million people in more than 100 countries, the company offers a diverse range of digital-asset products and services and maintains a flat, results-driven culture.
Lead day-to-day operations of the Application Support team, providing technical guidance and mentorship.
Troubleshoot and resolve complex technical issues, serving as escalation point and partnering with Engineering and Product teams.
Maintain technical documentation, drive IT support best practices, and support cross-functional projects.
BHG Financial provides innovative financial solutions, including loans and banking partnerships, to high-earning professionals and businesses. The company has an award-winning culture centered on transforming employees into leaders and is certified as a Great Place to Work.
Provide white-glove technical support and executive-level communications for escalated customer accounts.
Investigate and resolve complex technical issues, using SQL, APIs, and collaboration with Product and Engineering.
Own end-to-end customer issue resolution and build strong relationships with technical contacts.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across a wide range of industries.
Provide responsive technical support to customers via phone and portal, actively monitoring client sites and resolving cases promptly.
Diagnose and resolve complex technical issues related to software applications, Windows OS, and SQL Server databases.
Maintain documentation in ServiceNow, configure and deploy InteleShare software, and ensure service level compliance.
Intelerad delivers scalable medical imaging and analytics platforms that connect clinicians to fast, smart imaging ecosystems. With nearly 700 employees across six countries, the company empowers around 2,000 healthcare organizations with best-in-class solutions.
Provide advanced technical support for secure, cloud-based assessment and testing solutions, investigating complex issues across web platforms, APIs, databases, and integrated services.
Take ownership of technical cases from initial investigation through resolution, collaborating with engineering, product, and customer success teams.
Contribute to knowledge sharing, incident management, and continuous improvement while mentoring junior support engineers.
The company provides secure, cloud-based assessment and testing solutions for organizations worldwide. It is a globally distributed technology organization that values collaboration, continuous improvement, and meaningful customer impact.
Own market risk framework and day-to-day oversight for Global Markets, including swap dealer.
Measure, limit, and report risk from derivatives, financing, spot trading, and collateral; build tools and systems.
Combine risk judgment and engineering: challenge decisions, size stress scenarios, write production code, and automate controls.
Anchorage Digital is a crypto platform enabling institutions to participate in digital assets through custody, staking, trading, governance, settlement, and security infrastructure. With over 600 employees, it fosters a Village culture and has offices in the US, Portugal, and Singapore.
Ensure trouble-free functioning of the SH (Software & Hardware) complex.
Activate escalation protocol to attract specialists when abnormalities occur.
Handle communication with customers regarding requests and issue reports.
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. We value care for our employees and offer flexible benefits and community activities.
Lead end-to-end technical onboarding for high-value deals with a focus on CLOB FIX connectivity.
Act as the technical point of contact for clients on FIX and REST/WebSocket API integrations from sandbox to go-live.
Collaborate cross-functionally to optimize implementation playbooks and shorten client onboarding timelines.
Zerohash provides APIs enabling financial institutions to offer crypto and stablecoin products without building blockchain infrastructure. Founded in 2017 and backed by $280M, it's trusted by major brands and has a collaborative, autonomous culture.
Manage support tickets for a cloud-based payments platform and resolve issues within SLAs.
Investigate incidents using GCP logging, MySQL queries, and microservices tracing.
Document findings, improve runbooks, and provide clear updates to banking clients.
The company operates a cloud-based commercial card and payments platform for banking clients in a regulated financial environment. It offers a global, collaborative culture with mentorship, structured support operations, and hands-on technical growth.
Own the full engineering scope of regulatory reporting: pipelines, data models, quality checks, releases.
Run recurring monthly and quarterly regulatory reports, keeping them accurate and on time.
Build governed datasets, semantic models, and XML formats on a modern lakehouse stack.
Finom is a fintech company offering financial services to small and medium-sized businesses. The company has a small central data team, works in English, and fosters a culture of long-term thinking and AI-assisted productivity.