Lead post-sales technical implementation discussions with merchants, conducting deep discovery and translating findings into a clear path forward.
Own the technical onboarding experience from kickoff to go-live, partnering with Engineering and Product to address product gaps.
Establish and maintain technical documentation such as architecture diagrams and API inventories, and build reusable integration assets.
Extend provides AI-driven solutions for retailers to enhance post-purchase customer satisfaction and revenue, including automated customer service, returns, fulfillment, and fraud detection. Backed by prominent investors and headquartered in San Francisco, the company works with over 1,000 merchants across various industries.
Lead technical discovery and design integration architectures for prospective ecommerce customers.
Partner with Account Executives and cross-functional teams to drive measurable business impact through tailored Proof Schedules.
Stay current on ecommerce and AI/ML trends, and represent Constructor in prospect meetings and industry events.
Constructor provides an AI-first search and product discovery platform for enterprise ecommerce. Founded in 2015 and headquartered in the US, the company works with brands like Sephora and Petco and offers a fully remote work culture.
Lead technical customer relationships for strategic accounts in Latin America, owning escalations and driving resolution on complex integration challenges.
Collaborate cross-functionally with Product, Development, Sales, and Partnerships to translate customer insights into product improvements.
Define best practices for technical onboarding, integration delivery, and ongoing account health monitoring to ensure high-quality delivery.
Yuno builds payment infrastructure that enables global market participation via a single API. Founded by payment industry experts, the company serves brands like InDrive and McDonald's, integrating over 1,000 payment methods across 80+ countries using advanced AI for smart routing and fraud prevention.
Design and support complex API integrations for global enterprise clients using REST APIs and observability tools.
Troubleshoot and optimize integration performance by analyzing logs, metrics, and system behavior.
Act as the primary technical escalation point between client engineering teams and internal stakeholders.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a technology-driven company with a global focus, emphasizing innovation and efficient recruitment processes.
Design, configure, test, and deploy scalable cloud and on-premise integration solutions for enterprise clients.
Lead requirements gathering, conduct fit/gap analyses, manage client expectations, and deliver product demos and training.
Troubleshoot complex integration issues, perform root-cause analysis, and create technical documentation and knowledge-base articles.
SnapLogic is the Agentic Integration Company, providing a platform that integrates AI, data, applications, and microservices for enterprise connectivity. It is a fast-growing company named one of Inc. 5000's Fastest Growing Private Companies in 2024, with a culture that emphasizes innovation and employee well-being.
Own the onboarding and ongoing support of API integrations with restaurant brands and third-party vendors.
Diagnose and resolve API issues by reading logs, tracing requests, and debugging JSON, XML, and GraphQL payloads.
Provide technical training to internal teams and external partners, translating technical details for non-technical stakeholders.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs from over 125,000 restaurants nationwide. The company values engaged, passionate colleagues and offers a culture of growth, work/life harmony, and collaboration.
Develop detailed project plans including solution design, timeline estimation, and testing plans.
Provide day-to-day technical support and create integration documentation for external partner stakeholders.
Serve as a subject matter expert and escalation point for technical challenges across internal and external teams.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later solutions without hidden fees or compounding interest. The company is remote-first and covers half of all US ecommerce volume, with a focus on delivering honest financial products.
Lead scoping and discovery calls to document client design requirements and prepare Statements of Work.
Manage and implement multiple customer projects from kickoff to user acceptance testing and signoff.
Work with clients' technical teams to facilitate integration, provide custom solutions, and advise on configuration options.
Unbounce is a software company that provides a platform for building and optimizing landing pages. They are a remote-first team that values individuality and fosters an inclusive culture where employees can bring their full selves to work.
Partner with sales to understand customer technical requirements and deliver tailored, code-level product demonstrations.
Design and execute custom API integrations and proof-of-concept environments based on each client's specific tech stack and use cases.
Respond to technical queries throughout the sales process, acting as the bridge between customers, sales, and engineering.
Yuno builds payment infrastructure enabling global market participation, integrating over 1,000 payment methods via a single API for brands like InDrive and McDonald's. Founded by payments and tech industry experts, the company leverages AI and advanced technologies to orchestrate smart routing and fraud prevention across 80+ countries.
Translate carrier underwriting guidelines and API documentation into clear engineering requirements.
Evaluate carrier APIs, identify gaps and edge cases, and document requirements across systems.
Build and execute QA test plans and maintain ongoing carrier integration health.
Pathpoint is a full-service wholesaler modernizing the E&S insurance process with smart technology and deep expertise. The company is an early-stage, tech-enabled startup offering unique growth opportunities with a remote-first culture.
Provide project oversight and strategic direction of electronic data interchange systems and API integrations.
Act as project lead and work closely with cross-functional teams to streamline business processes and improve data accuracy.
Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Guide external developers through Loop's APIs and help them plan integrations before building.
Troubleshoot integration issues and maintain sandbox environments for reliable testing.
Create client-facing technical documentation and partner with teams to launch clients.
Loop is building a Developer Relations function to support developers integrating with Loop's public APIs. They are distributed throughout the US, select Canadian provinces, UK, and Australia, with an AI-first engineering culture.
Drive technical success throughout the sales process as the primary technical advisor for new customer acquisition, helping prospects understand how Nylas fits into their architecture.
Accelerate evaluations by building proof-of-concept integrations, providing hands-on guidance around APIs and authentication, and supporting technical due diligence.
Influence product and go-to-market strategy by surfacing prospect feedback and competitive insights to Product and Engineering teams.
Nylas provides APIs that make it easy for developers to add email, calendar, and contact management features into applications. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas empowers digital communication tools across sectors like healthcare and education.
Serve as subject matter expert for technical implementation methodologies, including API integrations and ETL workflows.
Partner with Product Management to translate new capabilities into scalable implementation standards.
Enable third-party consulting partners through onboarding, training, and documentation.
Ridgeline is a technology company providing a front-to-back system of record for investment managers, founded by Dave Duffield. It is recognized as a top workplace for innovators and has a collaborative, high-performing culture.
Deliver scoped integration work connecting external systems to our platform in a reliable, maintainable, and secure way.
Collaborate cross-functionally with Product, Customer Success, and Engineering to understand integration requirements.
Contribute to team rituals like Kickoffs, Retrospectives, and Technical Debt Reviews.
CareMessage is a technology non-profit building the largest patient engagement platform for low-income populations in the United States. With 22 million patients reached since 2013, the team holds a high standard for performance, collaboration, and integrity.
Design, build, and maintain integrations between key business systems such as NetSuite, Salesforce, Stripe, and Shopify.
Develop scalable Salesforce customizations using Apex, Lightning Web Components, Flows, and custom objects.
Monitor, troubleshoot, and resolve integration issues to ensure minimal disruption and maintain data integrity.
Avive Solutions is a growth stage Automated External Defibrillator company developing a connected response system for sudden cardiac arrest. The company is mission-driven and focused on saving lives through innovative technology.
Design, develop, and maintain ServiceNow solutions including Nuvolo applications for facilities and workplace management.
Configure ITSM, Asset Management, and CMDB modules with custom workflows and integrations via REST/SOAP APIs.
Collaborate with business stakeholders to gather requirements, troubleshoot issues, and deliver enterprise-grade solutions.
Integres, LLC is a Service-Disabled Veteran Owned Small Business providing IT solutions with integrity. It is a corporate family cultivating a servant-leadership culture with a focus on work/life balance and community involvement.
Build and maintain integrations between Symplicity products and third-party systems using Python and REST APIs.
Work directly with university clients across multiple regions, growing into leading technical conversations within three to six months.
Document work clearly and collaborate with Professional Services, product, and engineering teams to deliver reliable solutions.
Symplicity empowers higher education institutions globally with SaaS solutions driving student success. They are a Great Place To Work certified company with over 30 million students using their products worldwide.
Troubleshoot and resolve complex technical issues for clients while meeting SLAs.
Support non-engineering teams by debugging and explaining the Ada platform.
Become a product expert to drive feature requirements and bug reports.
Ada is an AI customer service company that makes customer service extraordinary for everyone. Founded in 2016 and backed by over $250M in funding, Ada has powered over 5.5 billion interactions for leading brands and fosters a culture of growth and continuous improvement.
Design and architect technical solutions aligned with client objectives and global regulations.
Provide post-sales L2 technical support and troubleshoot API integration issues.
Collaborate with Product, Engineering, and Customer Success teams to empower customers at scale.
Notabene builds infrastructure transforming how money moves in the digital economy, enabling next-generation digital financial services between regulated institutions. With over 50 employees across 15+ countries and backed by investors like Y Combinator, DRW, and F-Prime, we are shaping the future of crypto industry rails.